Apartments in Community Of Madrid, Spain

The check-in process was a bit finicky but the staff was very helpful. The room was amazing. Great quality and it's very clean. Only 2 things, in the winter the air conditioning can only be set to heating mode which is slightly hot during the night sometimes during my stay. Also having corkscrew opener for wine bottles would've been very nice. Love the quality.

中心地にあるため、とても便利な立地です。地下鉄も複数の路線が使用可能なため、行きたい場所によって効率的に移動できました。チェックアウト後、夜のフライトのため、荷物を預かってもらい、軽く着替えることもできました。また滞在したいです。

The apartment was hugely overpriced. The location is nowhere near the plush area of Retiro as suggested by the apartment description. The apartments are tiny with no natural light. They are very dark and depressing. The water takes a long long time to heat up. There has been money wasted on fancy bathroom sinks and wooden floors when comfort should be the number one priority. The beds are really terrible and really hard. I developed back and shoulder pain within a few hours of trying to sleep on the bed. The human spine is S shaped and if you lie on a decent bed your shoulder and hip should sink into the mattress. This offers vital comfort and support. The pillows are really cheap and uncomfortable and in the two upstairs apartments you can hear the people in the next room loud and clear. The equipment in the kitchen is very restricted. Not enough knives and forks and the cutlery provided is not suitable. Steak knives all two of them to spread butter!!! Nothing to cut loaves or other food stuffs. Half a tea towel and no kitchen towel which is not practical to buy for a 1-3 night stay. Two toilet rolls, not enough for a 3 person stay. Considering the extortionate price charged for the tiny so called Junior Suite, the owner should have provided more comfort and facilities and the beds are truly terrible and lack of sound proofing being able to hear my neighbours farting was pretty awkward. However, the lady on Reception Mayumi was absolutely wonderful. Nothing was too much trouble for her. She was kind and considerate and a real asset to the company. The male members of staff were not remotely helpful whoever they were. Not a place I would recommend and certainly not at that price with beds that feel like you are sleeping on the floor with a sheet and pillow!

Very nice hotel apartment with a good location. There are two coffee shops and supermarkets just outside the door. The rooms are decorated in an industrial style, and they are very elegant and tidy. The laundry ball and detergent for the dishwasher are all prepared. The new set of dishwashing and cleaning utensils looks very hygienic and intimate. The pots and pans are all lined up. The washing machine is equipped with drying. Let us wash the clothes for a few days. Angrily pushed. The only downside is that there is no parking lot. The recommended parking lot charged us 32 euros for less than a day

Super bien ubicado, metro Legazpi o Cuzco. El apartamento muy espacioso y limpio. El personal de recepción inmejorable. Volveremos y recomendamos.

The apartment was favorably located, in close proximity to a public parking garage which we used, metro station and restaurants. We were really satisfied with how clean, spacious, functional and modern the entire apartment was and the amenities were great too! Everything you need! The only downside for us was right at the start with trying to find the building as part of the name was missing and then the lengthy check-in process. The photos of travel docs of each occupant had to be uploaded and if that was not enough, we also had to fill in the details for each one of us. We traveled with our 1 month old baby all the way from Valencia to Madrid and was waiting outside in the cold for the code to enter. Only until we called the contact centre did someone acknowledge that we had completed the check-in process and emailed us the code. Overall, it was a great apartment, however, may need to give some thought to a check-in process that is stress-free.

The place is wonderful, clean, well equipped, easy check-in, next to Atocha, super spacious… well decorated… we loved the detail that it had a washing machine and clothesline! It has been a very good experience and both my daughter and I loved it!