Apartments in Hertfordshire, United Kingdom

Reception & restaurant staff were helpful, but housekeeping is rather poor : didn't replenish tea/ coffee as well as hand soap, left previous customer's hair in bath and had to be asked to clean up room. Shower is very weak, so not great for hot summer days. Breakfast is ok. Restaurant staff are cheerful and helpful. Overall ok, but not good value for money.

The location is great. Located on the street where all banks, stores, supermarkets and restaurants located. The st albans cathedral abbey is just located opposite of the hotel. However, for the amenities, it would be best if they could provide hair conditioner.

Surprising, very good, cost-effective, had no special expectations of Marriott, and settled on the road a day, but in fact the children had a great time and did not rush to leave, it is really a country golf club, open air fresh , The apple tree is full of fruits.

It will be alive in Letchworth, the hotel has the taste of the manor, and the afternoon tea is very comfortable. Although it is relatively biased, it does not matter if the city walks small. There is a parking lot. More powerful than the Broadway station hotel, the fly in the ointment is that breakfast is paid.

Great stay with a really comfy bed and attentive staff who helped out when we were checking in much earlier than stated due to a day festival. Somehow these guys must have been magicians as it was located (and our window faced onto) a student accommodation area, and you wouldn't have been able to even tell there were a load of uni students on a Saturday night there they were all so quiet! Had breakfast in the morning and all was good with that too, decent options and a nice space to have it in as well.

Very lovely apartment, clean and cosy. Accessing the flat on the first day was like a treasure hunt 😄. Nice location too. Heating can be improved.

This was a perfect hotel for a weekend getaway, close to London in beautiful surroundings. The Superior King room was modern, spacious and comfortable, and the hotel retains some charming historic features. We loved the outside grounds with plenty of areas to sit in the sun or shade and watch the roaming peacocks. Staff were quite attentive and the food and drinks were good. Definitely thinking of coming back again in the future.

I was very impressed with the hotel! It was impeccably clean and the atmosphere was warm and inviting. The lobby was stylish, with comfortable seating and interesting artwork. The staff was also excellent – friendly, attentive, and always willing to go the extra mile to make sure our stay was enjoyable. Our room was just as clean and inviting as the rest of the hotel, with a comfy bed and a fine view. Overall, it was a fantastic stay, and I would highly recommend this hotel to anyone looking for a clean, inviting, and comfortable place to stay.

We (family of 5) stayed in the family room as we had an early flight from Stansted in the morning. We emailed Julie with our arrival time and she had everything prepared for us including an additional camping bed in the room. We were greeted warmly and showed around our and the breakfast room. Julie even went as far to place boy/girl napkins on the table for us which was very sweet. The room itself was lovely - large enough for 5 of us and our luggage. Beds were comfy and we had good hot water and biscuits/hot drinks. The location is perfect for Stansted, it took us less than ten minutes to get to the Mid Stay car park but note that if you're in the Long Stay it's a longer journey. Another advantage is that they will let you park your car on-site for a small fee, and you can then taxi to and from the airport which is only a few minutes (we will definitely do this next time as it's considerably cheaper than the airport car parks). Breakfast was amazing - since we left early we weren't that hungry but they had a huge variety of cereals, bread/crumpets, yoghurts, drinks, cereal bars, cheese, fruit ... the list goes on. Price was also very affordable especially for larger families as we could book a single room vs. having to book two (most places are max. occupancy of four). Many thanks and hope to see you soon!

Absolutely stunning hotel. Undersold on its website. Original Tudor hall with many original features which compare favourably to any that you might see in a National Trust property - especially the two incredible fireplaces. Great views towards central London from the terrace at the back. Staff were very friendly and welcoming. Room was large, well furnished, and quiet (as I think would be all the hotel as in large grounds). Shame that pond was drained. Annex at the back where the bedrooms are not very sympathetic design to the rest of the stunning hotel, and the gym could be better furnished. I think that Laura Ashley was involved in the interior design. Some reviews say that it is a bit down at it heels, but I didn't think so - more of a lived in air which made me feel more at ease. Looks of quirky design features which work well in a sort of 1960s New Avengers way, but I didn't like the fake wood pattern wallpaper in the bar as it cheapens the glorious fireplace next to it. My daughter loved sitting in one of the James Bond super villain blue chairs in the bar - she moaned that she didn't have our cat with her to complete the effect. We booked this for not much more than the local Premier Inn that I normally stay at - but this is in completely a different league. Thank you for letting us stay at your beautiful hotel.