Overall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
We like the strategic location. Also, the friendly staffs render their services to the guests. Especially, a surprise cake given to us for our anniversary.
We returned to stay as we liked the spread of menu both international and local food availability. The foods were regularly ready to replenish by the staffs.
My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
TV on KMR, all broadcasts are intermittent, SDH is reported on the photo, but it's not working on the FU, it's drying. When I went to the pool, there was a TDK officer who was stmby. The breakfast was just normal, it wasn't the same as when it was still a Novotel.
I chose this hotel after reading many reviews from my country. The hotel is beautiful, located on a hill with a stunning view. I especially enjoyed the breakfast, which included Padang-style dishes. However, the hotel is a bit old and has carpeted rooms, which I’m not particularly fond of. Nevertheless, it’s fine as I’m only staying for a night before heading out to explore tomorrow.
Nice service.. For I forgot that have to catch up early morning flight, but already booked breakfast for 2 pax.. Cannot return the money for the second day breakfast, only can take away the breakfast.. So we request for the breakfast, they served it with fruits, buns and rice and vegetables plus chicken (actually we request for it).. Thank you so much for fulfilled my request.. Going to stay again at rocky for next visit to padang.. Beside there also got supermarket, nice!
Padang is a coastal city at the West Coast of Sumatera.
The Hotel is clean n consider almost the 1 of the tallest building in Padang. With a Great View from the Roof Top of the Hotel that can see the Whole Padang.
There is a small Pool for u to work out and dipping.
Other then that there isn't any gym.
Breakfast is normal not memorable.
The twin bed is small but comfy.
The Bathroom is like a capsule Abit small for me.
Hotel Staffs are friendly.
Comfortable hotel with good service.. thank you Ms. Feby for providing friendly service and also giving free early check in because I happened to have just finished a long trip so I wanted to rest right away.. hopefully Emersia will be more advanced and continue to improve its hotel services and facilities👍👍👍
Amazing
37 reviews
9.5/10
Price from
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9.2/10
Great
SSunsetyirWe like the strategic location. Also, the friendly staffs render their services to the guests. Especially, a surprise cake given to us for our anniversary.
We returned to stay as we liked the spread of menu both international and local food availability. The foods were regularly ready to replenish by the staffs.
GGuest UserMy checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
GGuest UserNice service.. For I forgot that have to catch up early morning flight, but already booked breakfast for 2 pax.. Cannot return the money for the second day breakfast, only can take away the breakfast.. So we request for the breakfast, they served it with fruits, buns and rice and vegetables plus chicken (actually we request for it).. Thank you so much for fulfilled my request.. Going to stay again at rocky for next visit to padang.. Beside there also got supermarket, nice!
FFarra Ahmad@I chose this hotel after reading many reviews from my country. The hotel is beautiful, located on a hill with a stunning view. I especially enjoyed the breakfast, which included Padang-style dishes. However, the hotel is a bit old and has carpeted rooms, which I’m not particularly fond of. Nevertheless, it’s fine as I’m only staying for a night before heading out to explore tomorrow.
GGuest UserIt was great experience with BASKO. If you are not familiar with Indonesian food, i recommend strongly nasi goreng in restaurant (for breakfast buffet). And also I want to bring this hotel's orange juice to home. It was the best juice I've ever had. Room service available 24hour.
Room is maintain their clearance, but one of disappointing point is sewer, it can't drain well 😭
GGuest UserVery strategic place as it is super near to Jam Gadang, only couple of minutes walking distance. The staffs are nice and friendly and super helpful. Theres only 1 small lift, and it is taking forever on the lift waiting as the limit is only 5 person to be in the lift. May need to improve on the pest control as theres an incident when my nephew had a cockroach resting on his shirt (out of nowhere) while he was walking. May also need to consider the room’s air freshener (they are using coffee smell type?)
AAnonymous UserClean hotel. The service from the reception is very pleasant. Friendly and soft spoken. If I come here again I will definitely stay at this hotel.
MM_FaizalGood location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.
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