Hotels With Bar in Eastern Province, Sri Lanka

The room is by the sea, which is great, and the view is great, but the service is a bit behind. I waited a long time to check in, and then there was someone in the hotel who asked for a tip.

Nice hotel with nice rooms. Food could be better and tastier. Swimming pool is too shallow and very warm. Sandbags on the beach were not a pretty sight.

The hotel looks very primising in the pictures, beautiful setting and facilities. Unfortunately we were a bit disqppointed on the way it is managed. It looks like the place is abandoned relying on its own structure and pictures. Pros: - beautiful setting and location, in front of a beautiful beach. - rooms are well done, big bathrooms, nice outdoor area. - faclities have a beautiful decoration, the bar, the restaurant. Cons: - cleaning! The resort has a cleaning issue. To the point that we wrote ”clean me” with our fingers on the restaurant toilet mirror, and it was there during our entire stay. Nothing has regular cleaning, spots everywhere, toilets are terrible specialy the poil toilet (see pictures). - bar drinks are not good. We tried many drinks and juices in all the hotels we stayed in Sri Lanka, and this one we had to give up, drink after drink, juice after juice, were not good at all. Also the drink glasse come very very dirty. - bar is beautiful but never had any music during our stay. Its a silent empty place, no one uses it... and the bartender usualy is not there which makes it a ghost place. - service is welcoming but not prepared. For example before you reach the breakfast area upstairs they ask you: ”what do you want for breakfast? So i dont have to go upstairs to ask”, overall staff is tired, not motivated and have no training, they are as abandoned as the hotel. - spa was closed during our entire stay, because the lady had days off. So we booked a hotel with a Spa that did not exist...you have to be lucky not to book on her days off. - when at check-out i tried to tell them the place have lots of potential but they need to pay attention to this details they just replied: thank you for your stay, please make us a review on tripadvisor! So they just don't pay attention... which is sad to see. I wish they could change the management and have someone motivated and energic to transform the place into the best hotel in Sri Lanka, because they could be.

Отель выше всяких похвал. Сотрудники стараются. Очень чисто. Еда вкусная, на ужин брали сэт меню, качество неплохих московских ресторанов, подача и вкус, молодцы ребята. Завтрак простенький, но никогда не были голодными, все качественно. Пляж мягкий песок, океан, небольшие волны, теплый, уехали плакать хочется. Мы добирались больше обычного, водитель свернул не туда и мы оказали в отеле через 9 часов после приземления. 9 часов в дороге, вроде ничто не поможет зажить этой ране)) но уга Бэй смог. Это райское место с отличными ребятами, давайте чаевые они этого достойны!

This excellent hotel is really a resort. It is off the beaten path, but worth the extra travel time to get there. The staff are very friendly and the food at both restaurants is very good. There is easy access to the beach and it’s quiet. We were there for new years. I highly recommend it!

Большой отель! Были не в сезон. Но с погодой повезло. Номер достался большой, но в торце корпуса и наш 'якобы” балкончик представлял собой два стула на грязном куске бетона, причем за пляжным туалетом. Так как мы были 2 ночи, не стали возмущаться. Сначала положили два полотенца - остальные пришлось просить. Завтраки хорошие, так как много пакетников, то пообедать самостоятельным туристам в ресторане это целое приключение - отдельный заказ вводит персонал в ступор и ждать супер долго. Развлечений в отеле вечерами мы не застали. И в округе ничего нет. В шаговой доступности 1 ресторан (на 3+) и все. Если бы мы приехали сюда больше чем на пару ночей я бы была расстроена - честно. И это мы были на машине, могли самостоятельно доехать хотя бы до супермаркета. Кальян в отеле не берите - он ужасен.

Maldives in Sri Lanka. The sea absolutely beautiful and I enjoyed so much the walking on the endless beach. The staff is amazing , made my solo trip so rich of memories and extra care, done multiple activities and I recommend the dinner in the cellar as they have the best cellar in Sri Lanka , and also a must the dinner on the platform in the middle of the sea! A big thanks for the unforgettable memories , they made me live a dream

Few people, good environment, good service, the hotel's special staple food for breakfast is delicious, the seafood set for two at the beach at night is great, especially the crab is very tender. Living in the jungle chalet, a small courtyard with an open-air shower, returned to the room after playing on the beach in the afternoon, a small snake came, took a small jump, a different experience, haha.

At the staff were very friendly. Special thanks to both Robinson and Ruchira!! I was on BB basis and the breakfast was very good! And unlike other places where they offer chicken bacon these guys had the good stuff! Thanks

There were so many things, but overall, all the staff were very hardworking, kind and good people! First of all, it seems that the reservation for 4 nights that I had made on Trip.com was not made at the time of check-in. There are many staff members, but there are only about two staff members who can communicate in English without any problems, and it was difficult to find them every time lol. I was hurriedly guided to my room, but I couldn't find the air conditioner remote control, and a staff member just brought me a towel (probably the room was hastily provided, so it was not fully prepared?) When I asked for the remote control at that time, they brought it to me relatively quickly. The wi-fi password was handwritten on the phone, but it was faded and I couldn't read it, so I looked for a staff member again and asked lol. I thought there would be hot water, but it was room temperature (it was a little cold at first, but if you try hard to take a shower, it feels like it's getting warmer for some reason, but it was exactly the same temperature lol) and the water pressure was quite weak. I asked the staff, but it seems that the temperature probably can't be changed. I asked them for at least the water pressure, and it improved a little. However, the water pressure was weak again the next night, so I asked them to adjust the water pressure every day for four days before taking a shower. When the staff came to check the water pressure, they stood on the bath mat with their shoes on, and the bath mat turned black because the shoes were wet with water... This happened two days in a row, so we told them that the water pressure had improved and it was okay to check it. It may be a cultural difference, but I guess they don't care about guests' bath mats turning black. The laundry service, free bicycle rental, and currency exchange that were listed on Trip.com (same as ***********) were not available lol The location is nice, right in front of the sea. It's a 10-20 minute walk to the town, but I was so scared of the stray dogs at night (they sleep and relax during the day, but are super active at night...) that I had to use a tuk-tuk every time. The hotel itself is not bad, but the shower was the only thing that bothered me. There were also frequent power outages every day. (It wasn't particularly difficult, but it sometimes took several hours lol) The staff were all really trying to solve the problem and listen to our requests. They were very calm and friendly, and always had a shy smile lol However, their English was quite weak, so it was necessary to be patient and communicate.