Hotel located in central area of krakow close to tram and all sightseeing places . Basis hotel chose a room with attached bathroom basis bed but towel was very small clean place has lots of dormitory rooms so expect young Euro travelers no lift had to climb 4 floors .
Hotel staff were very friendly and have a small bar and the server was extremely polite and cheerfull.
Great Service and Comfortable Stay
I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient.
The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable.
Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!
No special hotel but it's fine. Wellness is present but not used, it looked good. Beds have spiral mattresses and feel what's hard but sleep well. Breakfast was clean and spacious. Location is a good starting point to go to Auschwitz.
The high-quality Hampton is one of the few hotels in Oświęcim (Auschwitz). It is located directly on the Sola River in the town center, but somewhat remote from the train station and the Auschwitz-Birkenau Memorial. The reception in the beautifully decorated hotel lobby was very friendly. The room was comfortable and very clean, with a view of the river. However, there was noise from the narrow main road directly in front of the hotel throughout the night. The breakfast was very varied: cold and hot dishes, as well as cereals and fresh baked goods.
Excellent, stayed a night longer than planned.
The beef tartare and the duck breast were very good.
Top notch service from all personel. House keeping was also excellent. Personally, not a fan of the elevators which require your keycard to work. But obviously most hotels now switched to these. Maybe it is to encourage you to use the stairs more often?
At the bathroom, when the light is switched on, then the mirror light which is motion sensor triggered should also always stay on. A little odd while taking a shower that one has to wave to switch the mirror light on again.
The room has nothing to say, must live in the black suite, other room types are just like. There is a party on the first floor of the hotel on weekends, which is open until 2:30. It is very disturbing to the people ... If you care, be careful to book.
It's about 10 minutes from Krakow Station, so it's easy to get there. Overall, it was worth the price. I guess it's understandable considering it's cheap. The shower room didn't have a metal bracket to attach the shower head to the wall, so it was inconvenient when washing my head. Also, the door between the dressing room and the shower space wasn't very good, so the shower water leaked out. It's basically an unmanned hostel, so some people may be concerned about security. I thought there would be curtains on the beds, but only the top bunk had them. Also, you have to attach the sheets yourself and remove them in the morning.
Breakfast with various choice and different kinds of foods, good environment but nil restaurant, supermarket nears the hotel.
One things strange is that they only provide complimentary on the first days no matter how long you stay
Overall you get what you pay.
Hotel ok, clean, nice but the pool area is really small, 1 jacuzzi a bit weak. As for the breakfasts, tasty, but the praise of the number of dishes is a bit exaggerated, I've been to more than one hotel where the choice was much more interesting. But the drinks are really great 😉
Great
122 reviews
9.3/10
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9.2/10
Great
GGuest UserThe hotel was beyond expectations
5 star+ level
Right in the center of the square
The view is amazing
The attitude is like that of kings
The breakfast is wonderful
We were honored at the reception
with a first drink
They upgraded our room
to room 402
A bottle of champagne in the room
2 completely free minibars
Jacuzzi in the shower-room of the year 2025
2 bathrooms
For two days we felt like sons of kings
And the price is really, really cheap
And the payoff is above and beyond
Thanks to the wonderful hotel staff
The hotel was beyond expectations
5 star+ level
Right in the center of the square
The view is amazing
The attitude is like that of kings
The breakfast is wonderful
We were honored at the reception
with a first drink
They upgraded our room
to room 402
A bottle of champagne in the room
2 completely free minibars
Jacuzzi in the shower-room of the year 2025
2 bathrooms
For two days we felt like sons of kings
And the price is really, really cheap
And the payoff is above and beyond
Thanks to the wonderful hotel staff
The hotel was beyond expectations
5 star+ level
Right in the center of the square
The view is amazing
The attitude is like that of kings
The breakfast is wonderful
We were honored at the reception
with a first drink
They upgraded our room
to room 402
A bottle of champagne in the room
2 completely free minibars
Jacuzzi in the shower-room of the year 2025
2 bathrooms
For two days we felt like sons of kings
And the price is really, really cheap
And the payoff is above and beyond
Thanks to the wonderful hotel staff
המלון היה מעבר לציפיות
רמת 5 כוכבים+
ממש במרכז הכיכר
הנוף מדהים
הגישה היא כמו של מלכים
ארוחת הבוקר נפלאה
קיבלנו כבוד בקבלת הפנים
עם משקה ראשון
הם שדרגו את החדר שלנו
לחדר 402
בקבוק שמפניה בחדר
2 מיני בר בחינם לחלוטין
ג'קוזי בחדר המקלחת של שנת 2025
2 חדרי רחצה
במשך יומיים הרגשנו כמו בני מלכים
והמחיר ממש ממש זול
והתמורה היא מעל ומעבר
תודה לצוות המלון הנפלא
BBrianDoubletree, Krakow is excellent. The Polish staff are professional and efficient. It's a tram away from the Old Town (reviewers complaining of the distance are either ignorant, lazy, or entitled). You can actually take a tram from two stops, which can get you pretty much to the major tourist areas such as Wawel Castle or even Podgorze where the Krakus Mound is located. Hilton includes a sauna, a 24-hour gym, and a really good breakfast with smoothies, desserts, and local Polish bread and honey. They surprisingly even served champagne one morning. Rooms are above standard and the hotel feels very new. During lean months (up to March), rooms are affordable but during conference months and high tourist season, Doubletree can get packed - with good reason. As expected, you get the Hilton chocolate chip cookie at check-in.
SSaschaStylish hotel a little away from the train station area and the old town, but the tram stop with connection is right outside the door. The room was comfortably furnished and offered enough space to work. There are water dispensers on every floor, and in theory there is free coffee in the lobby around the clock (unfortunately not always reliably refilled).
The hotel lobby is taken up by the spacious and attractively designed hotel bar, but is a little too casually decorated for the morning buffet. The breakfast was very varied and delicious. The coffee specialties from the machine were unfortunately less so.
WWSLeongThe hotel is conveniently located close to the Old Town, Carrefour Express, and tram stops.
There are a total of three power outlets available.
The shower has good water pressure.
Luggage storage is also available free of charge, which was especially helpful for a solo traveler like me who arrived in Krakow at 9 a.m. while check-in wasn’t until 2 p.m.
The only drawback is that you might hear people talking and vehicles passing by especially at night since the hotel is located just beside the main street.
GGuest UserPerfect stay in centre of Old Town only 2 min walk to Town Square. Very professional staff who are so friendly and helpful. Superb underground luxurious Spa. We chose an internal room overlooking the restaurant rooftop - the room was absolutely perfect for us being so quiet and a comfy king-size bed. High quality furnishings with beautiful bedding and good choice of pillows. Beautiful bathroom with a fantastic shower complemented the quality of the room.
This hotel is pure luxury with a high quality finish which we could not fault.
There are so many restaurants on the door step we decided to sample as many as possible around the old Town rather than use the hotel breakfast and dinner options.
I've travelled with corporate brand hotels for many years with work and I really don't see any advatange of point rewards when you find private hotels to this standard at very competitive prices. The corporate chain hotels are also out of the old town area, so it makes this hotel a perfect choice. I will certainly return to this hotel and thoroughly recommend it.
GGuest UserHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
MMarius ZI would have given perfect review for the hotel but my check out experience wasn’t good as I was charged 50 euros more than I was supposed to. The girls at the reception blamed trip.com and even questioned if I ordered other services via website even though the hotel charged me. As they couldn’t figure out why why charged me more they asked me to write email to the hotel’s administrator. He did solve the problem and refunded the overpaid amount but the check out stress caused me anxiety. Otherwise, the hotel room is really nice and big and the location is in a peaceful neighborhood in front of a park, easy to reach city center via public transportation. I didn’t have breakfast in the hotel but there’s plenty of places nearby to eat. Nice touch - capsule coffee machine in the room and free coffee in the lobby.
TTomBTThe Sheraton is fantastic. What you would expect from a 5 star hotel, however it is particularly well kept, the staff are very friendly and the food / restaurant services are fantastic. Very comfortable stay. Definitely recommend.
SSaschaThe high-quality Hampton is one of the few hotels in Oświęcim (Auschwitz). It is located directly on the Sola River in the town center, but somewhat remote from the train station and the Auschwitz-Birkenau Memorial. The reception in the beautifully decorated hotel lobby was very friendly. The room was comfortable and very clean, with a view of the river. However, there was noise from the narrow main road directly in front of the hotel throughout the night. The breakfast was very varied: cold and hot dishes, as well as cereals and fresh baked goods.
KKanabeeA little walk from the station, the hotel is located smack center at the entrance of the Old Town. I was pleasantly surprised at how beautifully room was decorated (later learnt that it models after artefacts in the museum next door!). I also strongly recommend the breakfast here. Genuinely some of the best I’ve had, every bite just a bomb of flavour. Dinner was great too!
Moreover, for a seemingly old hotel what genuinely surprised me was the lack of mould or dust even in the deepest corners of the room.
I would also like to mention that I had some issue with the hotel facility on the last day of stay. Although I was rather impatient of fear that the hotel will not come back with a solution at all, they were very polite and accommodating throughout the ordeal.
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