Beef noodles best I’ve had so far in Vietnam.
Spa has 3-4 hot saunas. Guests can use for free. Nice receptionists. However, I double booked myself into two mandalas same night ( wrong location). This issue still hasn’t been resolved.
Mixed Experience at Vinpearl – Room Great, Dining Disappointing
I stayed at Vinpearl from 22 Sep to 3 Oct and again from 6 Oct to 11 Oct. The room was spacious and clean, and the amenities were a definite plus. However, there were several inconsistencies and disappointments during my stay.
- Laundry Service: During my first stay, laundry was complimentary (3 pieces/day), but in the second stay, it became chargeable. This inconsistency was frustrating and could be improved.
- Breakfast: The breakfast menu was 95% the same every day, with limited variety. The fried noodles were consistently hard and dry, which was disappointing.
- BBQ Buffet (600k VND): This was the most disappointing part of my experience. The food quality was poor, with cheap ingredients repeated across different stations. If this continues, I fear the restaurant may not last. In comparison, I visited Sen Buffet near Ho Tay, which cost only 480k VND and offered crayfish, big prawns, various crabs, and a wide variety of fresh dishes—far superior in quality and value.
- Vinpearl Buffet (480k VND with 20% hotel guest discount): I only had a bowl of noodles, some fruit, a few pieces of not-so-fresh salmon sashimi, and one drink—nothing stood out or felt worth the price.
- Room Service Timing: Housekeeping often came too late in the day, sometimes after 5–6 PM, which disrupted rest time. This should be addressed for better guest comfort.
On a positive note, staff were friendly, especially the foreign manager, who stood out for his professionalism.
Very spacious room, great view on the 15th floor facing the older parts of Bac Ninh town. A lot of local flavor behind the hotel for those willing to explore on foot. The historical Bac Ninh Cathedral is nearby and hosts Christmas light-up activities. Good breakfast at the hotel buffet, but avoid going at other times because there are few other guests and the serving time is long. almost seem like they had to call in the chief to prepare your meal. A burger took close to 1-hour 3 separate times. Comfortable bed, clean sheets and towels changed daily, but the carpet could use some refreshing. very friendly staff.
The hotel is located in a quiet area amidst the bustle of the city, with a peaceful atmosphere and convenient dining options. The room has an automated central control system and is brightly lit. The bathroom has a massage shower head, making for a very comfortable bath. The front desk lady, Yuying, was kind and friendly, speaking fluent Chinese and English. Upon check-out, she even received a complimentary Vietnamese bird's nest, which was delicious. Highly recommended!
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Advantages: The price is relatively affordable, the breakfast is rich, it is across the road from the GO! supermarket in Bac Giang, there is a safe in the room, a washing machine in the stairwell, and a special space for drying clothes outside the stairs. It is high up and has a good view of the characteristic colors of the houses in Bac Giang, Vietnam. The auntie cleans every day, and there is no problem communicating with the front desk auntie in Chinese.
Disadvantages: The room is quite old, the furniture and facilities are old, the layout is relatively compact, and the noise from the road across the street is still quite loud when you sleep with the windows open at night. The hotel is located about 20 minutes' walk from the center of Beijiang City, which is a bit off the beaten track.
The price-performance ratio is still relatively high, and the overall recommendation is 4 points.
Very good, rich and varied breakfast. Beautiful and pleasant environment, and quiet.
The service staff can speak simple Chinese, which makes communication easy. Dinner is also very good, with good color, aroma and taste.
No hot water, Wi-Fi is unstable and disconnects
If the counter cannot understand Chinese, they will hang up directly.
Poor internal management of the hotel
There was a fire that day and I hurriedly escaped. It seems there was no sprinkler equipment.
Such a bad experience for the first time
The distance is about 1-2 weeks to 1 lan, there is a small bed with a bed and a bed. The only thing is that the vegetable high knife and the name card cannot be exchanged like another number (Mandala or Sojo).
Check-in staff is efficient and friendly. Very new hotel and the room is clean and spacious. Breakfast limited . Not much selection. No coffee / tea provided just milk / soya bean milk. Location is quite a distance from the city center and main street. There is no restaurant nearby so will need to walk 15-20min to locate restaurant. Overall a good stay as the price is reasonable.
Great
382 reviews
9.2/10
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GGuest UserMixed Experience at Vinpearl – Room Great, Dining Disappointing
I stayed at Vinpearl from 22 Sep to 3 Oct and again from 6 Oct to 11 Oct. The room was spacious and clean, and the amenities were a definite plus. However, there were several inconsistencies and disappointments during my stay.
- Laundry Service: During my first stay, laundry was complimentary (3 pieces/day), but in the second stay, it became chargeable. This inconsistency was frustrating and could be improved.
- Breakfast: The breakfast menu was 95% the same every day, with limited variety. The fried noodles were consistently hard and dry, which was disappointing.
- BBQ Buffet (600k VND): This was the most disappointing part of my experience. The food quality was poor, with cheap ingredients repeated across different stations. If this continues, I fear the restaurant may not last. In comparison, I visited Sen Buffet near Ho Tay, which cost only 480k VND and offered crayfish, big prawns, various crabs, and a wide variety of fresh dishes—far superior in quality and value.
- Vinpearl Buffet (480k VND with 20% hotel guest discount): I only had a bowl of noodles, some fruit, a few pieces of not-so-fresh salmon sashimi, and one drink—nothing stood out or felt worth the price.
- Room Service Timing: Housekeeping often came too late in the day, sometimes after 5–6 PM, which disrupted rest time. This should be addressed for better guest comfort.
On a positive note, staff were friendly, especially the foreign manager, who stood out for his professionalism.
GGuest UserGood good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good
EEdwardDuring my recent stay at a hotel located in the heart of the city, I was truly impressed by the convenience and comfort it offered. The location was perfect, with easy access to public transportation, restaurants, and shopping centers all within walking distance. It made exploring the city incredibly hassle-free.
The room was cozy and well-maintained, with modern amenities that ensured a comfortable stay. The bed was plush, and after a long day of sightseeing, it was the perfect place to unwind. Despite being in the bustling city, the hotel provided a quiet and peaceful atmosphere, allowing for restful nights.
Safety was also a priority here, with secure access to the building and attentive staff ensuring that guests felt well taken care of. Speaking of the staff, they were exceptionally helpful and friendly, always ready to assist with any requests or questions. From check-in to check-out, the service was seamless and professional.
Overall, the combination of a convenient location, comfort, safety, and excellent service made this city stay a memorable one. I would highly recommend this hotel to anyone looking for a great experience in the city center.
星星辰iThe hotel is well located for easy access to the main attractions. The rooms are spacious and comfortable, with modern and well maintained facilities. It is especially worth mentioning that the beds are very comfortable and ensure a good quality of sleep. The service at the hotel is also excellent, the staff is friendly and professional, and responds quickly to my needs. Overall, this stay experience is very satisfactory, highly recommended to everyone!
GGuest UserVery spacious room, great view on the 15th floor facing the older parts of Bac Ninh town. A lot of local flavor behind the hotel for those willing to explore on foot. The historical Bac Ninh Cathedral is nearby and hosts Christmas light-up activities. Good breakfast at the hotel buffet, but avoid going at other times because there are few other guests and the serving time is long. almost seem like they had to call in the chief to prepare your meal. A burger took close to 1-hour 3 separate times. Comfortable bed, clean sheets and towels changed daily, but the carpet could use some refreshing. very friendly staff.
MM445603****Very good, rich and varied breakfast. Beautiful and pleasant environment, and quiet.
The service staff can speak simple Chinese, which makes communication easy. Dinner is also very good, with good color, aroma and taste.
GGuest UserBeef noodles best I’ve had so far in Vietnam.
Spa has 3-4 hot saunas. Guests can use for free. Nice receptionists. However, I double booked myself into two mandalas same night ( wrong location). This issue still hasn’t been resolved.
AAnonymous UserFacilities: The room is spacious and bright, with a simple but elegant decoration style, a reasonable layout, complete facilities and good maintenance. The bedding is soft and comfortable, which made me sleep well all night. The staff's service attitude is warm and thoughtful. From the efficient check-in procedures to the response to various needs during the stay, you can feel their professionalism and attentiveness. The hotel's catering is also commendable, with a rich variety of breakfasts and delicious taste.
ZZhipuyujingAdvantages: The price is relatively affordable, the breakfast is rich, it is across the road from the GO! supermarket in Bac Giang, there is a safe in the room, a washing machine in the stairwell, and a special space for drying clothes outside the stairs. It is high up and has a good view of the characteristic colors of the houses in Bac Giang, Vietnam. The auntie cleans every day, and there is no problem communicating with the front desk auntie in Chinese.
Disadvantages: The room is quite old, the furniture and facilities are old, the layout is relatively compact, and the noise from the road across the street is still quite loud when you sleep with the windows open at night. The hotel is located about 20 minutes' walk from the center of Beijiang City, which is a bit off the beaten track.
The price-performance ratio is still relatively high, and the overall recommendation is 4 points.
YyangsikThere are staff who can speak Korean.
The room is very spacious and tidy
They do laundry for free and are kind.
There are many Korean restaurants and local restaurants around.
Unfortunately, since it is on the road, the noise from cars and motorcycles is quite loud.
Sensitive people will find it a little difficult.
Except for the noise, it's great
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