Summary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
This is one of the better high-end hotels in Chittagong! The environment inside is OK, but the facilities are a bit old, but the service staff are still very enthusiastic!
It's ok to stay. Don't expect the breakfast to be good. It's edible. The mattress is average. It's quite old. The only convenience is that there is a Domino's near the door. It's very boring to eat. I don't like local food.
This hotel is the luxury one in Cox's bazar, the staffs are great, the room is clean and very comfortable. The hotel locates in the good location. You can also call for picking up van for free. The breakfast are delicious.
Nice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke.
The breakfast is good. It is very convenient to take the highway from the airport. However, the streets are very dirty, which is a common problem in Bangladesh. The service is good. The waiter brought the luggage to the room. The floor is high, the bed is soft, and the bath water is comfortable. Two bottles of water are provided.
Jatra Flagship Chattogram City Centre provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, you'll be grateful for the on-site complimentary parking at apartment. The apartment offers reception amenities including express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests.Whether you're here for an extended stay or simply require fresh garments, the apartment ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire apartment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at apartment come furnished with linen service and air conditioning, all designed with your ease in mind. Several chosen accommodations at Jatra Flagship Chattogram City Centre have a balcony or terrace incorporated into the room design.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Each day, arise to a delightful complimentary morning meal at Jatra Flagship Chattogram City Centre. Various excellent meal offerings at apartment ensure that enticing and easily accessible options are constantly available.
Good
7.7/10
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8.6/10
Very Good
LlachlanSummary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
TThongThis hotel is the luxury one in Cox's bazar, the staffs are great, the room is clean and very comfortable. The hotel locates in the good location. You can also call for picking up van for free. The breakfast are delicious.
FFatzhuIt's ok to stay. Don't expect the breakfast to be good. It's edible. The mattress is average. It's quite old. The only convenience is that there is a Domino's near the door. It's very boring to eat. I don't like local food.
AAkter TaniaRoyal Pearl Suites is truly a gem for travelers seeking comfort and luxury at an affordable price. The hotel boasts beautifully designed rooms with modern interiors, cozy bedding, and all the facilities you need for a stress-free stay. The staff are exceptionally courteous, always ready to assist with a smile, which makes the experience even more pleasant. The serene ambiance and excellent cleanliness standards create a homely yet elegant environment. Its prime location offers easy access to the beach, restaurants, and shopping areas, making it perfect for both relaxation and exploration. Highly recommended for a delightful and memorable getaway.
AAnonymous UserNice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke.
GGuest UserI booked two rooms. Both room had bad smell coming from the toilet. Room service was very poor. Cannot maintain timely service. If commits 30 minutes, it may take 1 to 2 hours, even can forget to respond back to requests. Hotel staffs do not know the manners of 5 star hotel. Overall experience is not good.
GGuest UserThis is one of the better high-end hotels in Chittagong! The environment inside is OK, but the facilities are a bit old, but the service staff are still very enthusiastic!
这这里悄悄放个阵The breakfast is good. It is very convenient to take the highway from the airport. However, the streets are very dirty, which is a common problem in Bangladesh. The service is good. The waiter brought the luggage to the room. The floor is high, the bed is soft, and the bath water is comfortable. Two bottles of water are provided.
Ssomboon litticharoenpornHotel is good but a bit far from beach. Breakfast is good and tasty. The room is large and comfortable. Stuff is helpful and easy communicated.
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