Service: Hotel service is warm and friendly; breakfast is quite rich;
Hygienic: Overall it is quite clean;
Facilities: The hotel facilities are relatively new, and the room structure design is more reasonable, wifi is not very convenient to connect, and the network speed is OK;
Environment: The surrounding traffic is also very convenient;
Great, great, great. The bed in the hotel is big and comfortable. You can watch Netflix on the TV, and it also has a thoughtful electronic alarm clock and stereo. The breakfast is also delicious. The chef is constantly making eggs. You can order the most classic huevos in Mexico. Rancheros, hot chocolate, pozole, and juice are available
Very good service from the staff. The cleanliness was quite good. The restaurant offers a few dishes, but I found the food and service to be very good. The breakfast is somewhat limited, but good. The gym is well-equipped and quite spacious. I would return.
The window was completely sealed, couldn't be opened, just entered, the room smelled, dizzy, the air conditioner opened the door for a long time, only a little better.
The elevator is very old and slow.
The toilet has no shower curtain, after the shower, the whole floor is full of water, and it can't flow away.
Hotel near Angelopolis,Tlaxcalancingo8.3% of visitors choose this area
GGuest User2025.08.18
No estuve mucho tiempo. Pero fue un lugar muy agradable, buena atención, lo mejor la vista desde las alturas, delicioso el buffet y en general todo bien.
Hotel near Angelopolis,Puebla8.3% of visitors choose this area
AAnonymous User2025.09.08
On the first night of check-in, I found hair and shoe prints on the sheets. The front desk phone was called for an hour and no one answered. I went downstairs to the front desk to ask for a change of sheets. It was another hour and no one came. I went downstairs again to urge, and then someone changed the sheets.
Very Good
100 reviews
8.5/10
Price from
US$57
per night
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8.5/10
Very Good
MMonicaPros: The room was stunning, the lights are dim, the decor is gorgeous, the bed was comfy, it was clean and the location is fantastic. The service was great. The terrace views are gorgeous. My favorite part was the jacuzzi.
Cons: My room was next to a terrace bar and on top there is another terrace bar, so if your plan is to stay at a quiet space to relax maybe this won't be the right spot. Unfortunately, there was also no hot water the whole morning on the day I was leaving so I had to wait until after the checkout time when they had it fixed but then I felt a little rushed to leave. Even though, the staff was very helpful, they were keeping me updated and they did try their best in a complicated situation that was out of their hands.
SSER AletzeGenerally good. Including that they have a lactose-free milk option at the buffet.
The person who was outside only told me where the reception was - which was closed - but with both hands occupied by the suitcases, it is difficult to open it (since it has a knob) and they do not help you open it despite seeing that you have your hands busy, I considered it a minus point to the hospitality.
It would be nice if there was a plaque explaining what the hotel was previously. What is that chimney and what was it used for, etc., as well as they have signs of what the fauna is called.
Thank you.
RRuby8383A perfect stay! I really like the style of this hotel.
The elegant design uses wooden elements to blend pastoral style with colonial style. The aroma in the room is very good, I had a good rest, the sound insulation is good, the room is spacious, clean and brand new! The location is perfect for being quiet in the bustle and within walking distance to surrounding attractions. The hotel itself also has a spa experience with massages that are pretty good. The service staff were very enthusiastic and responsible. When we were leaving the hotel and waiting for the bus, a beggar approached us. The hotel security immediately came to protect us. We were very touched! Highly recommended!
MMananxi_MXGreat, great, great. The bed in the hotel is big and comfortable. You can watch Netflix on the TV, and it also has a thoughtful electronic alarm clock and stereo. The breakfast is also delicious. The chef is constantly making eggs. You can order the most classic huevos in Mexico. Rancheros, hot chocolate, pozole, and juice are available
VVillitaSince checking in …a complete nightmare, I did my reservation and prepaid online with Trip and I was told by the hotel staff that they had no record of the payment and they wouldn’t allow me in, until i called trip and after 1 hour they allowed me in.
I also wanted to order room service, there were no menus and their “online service” was not working… the rooms are a bit old and their ac wasn’t working either surprise surprise…
There’s plenty of options in Puebla … don’t bother staying here it’s very overrated….
海海婕📍The location is really good, you’re btwn Angelopolis and Juan Pablo II
👩🏻💻in my experience the reception was not good, the girl in front desk was unfriendly, you need to do your own check in (scanning a QR) and the lady only give you the key card
🛏️room is very austere, not cozy, looks old; but the bed is comfortable
🚽🚿bathroom is big, has towels, soap 🧼 and shampoo. The hand wash basin has mold and the shower floor was wet
🅿️ Parking is ok but is not only for hotel guests, which makes you feel a bit insecure.
海海婕📍The location is really good, same area for a big commercial area: restaurants, bars, stores, gym…
🅿️The parking lot is shared with the mall, don’t forget to ask the reception desk to validate your parking ticket.
👩🏻💻The lady from the front desk was really helpful and friendly
🛏️ The room has the basic equipment, the bed is really comfortable and they offer 2 kinds of pillows: soft and middle hard
🍳The breakfast is good, you can order eggs to your liking, there is fruit, bread, etc.
SSARA GABRIELAService was excellent, I had an early check in and the reception was able to?accommodate me without any trouble. Breakfast is simple but really local and tasty!
The rooms are spacious and clean, the bed linen was fresh and the bathroom was always spotless.
It's not a fancy hotel but absolutely everything you need and more for short convenient stays in the heart of the city.
I felt safe walking around the area and there's a lot to do if you're interested in doing city visits etc.
AAnonymous UserThe window was completely sealed, couldn't be opened, just entered, the room smelled, dizzy, the air conditioner opened the door for a long time, only a little better.
The elevator is very old and slow.
The toilet has no shower curtain, after the shower, the whole floor is full of water, and it can't flow away.
GGuest UserThe Hotel was Very Clean and Safe!! The location was one block away from INM where i had to go to get my permanent residency here in Mexico. The staff was very friendly and helpful. The room didn't have A/C but they brought me a very nice Fan. If i ever need to go back to that area of Puebla i will be staying there again!!
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