Business Hotels in Greater Manchester, United Kingdom

A solid stay with all the essentials you’d expect from a standard hotel. Check-in was simple and efficient, making for a smooth start to the stay. I appreciated the nice coffee machine on the second floor—great for a quick caffeine fix. The rooms and common areas were clean, and the staff provided good service throughout. Overall, a reliable and pleasant experience.

I was feeling uncomfortable with the front desk service on my check out day. I just asked the front desk staff for a late check out request at 12:00 pm. The front desk staff asked my room no without a smiling face. After I told her the room no, she said a £20 will be charged for late check out. My request is for extension of one hour only. You can say something like… oh I am afraid we wont be unable to fulfil your request as our room has been fully booked today…. But if you really want to extend your stay for a few hours, you could pay a late check out fee if you’re willing to do so….

This is the most comfortable and best hotel we have stayed at in the UK. Their staff are very friendly, patient in listening to us, and always willing to offer their help. Their supervisor even personally helped us set up the sofa bed and did not neglect us at all. We were very touched, especially as a family with young children. We highly recommend this hotel! The service attitude is absolutely excellent.

Overall the stay was good. However, the service fell below our expectations. The toilets had ran out of shower gel and despite requesting for a refill, there was no action at all even after checking out. The breakfast wasn’t that enjoyable as well, but for the price we paid, we wouldn’t have expected any better.

Our stay at this hotel was lovely.The people at the front desk were friendly and warm and really helpful.The lady at the bar was also lovely and friendly.Every staff that we encountered at this hotel was lovely. The hotel has beautiful ambience and modern decor. The location of this hotel is super convenient as it’s very close to the city Center which by walking is about 6minutes.It is also close to the Manchester Picadilly train/tram station. The hotels location is also convenient to restaurants and a nice place called Spinningfield which is a 20 minute walk. We would stay again😊😊🙂

Wow! This is truly the best hotel in Manchester! Every room is unique. The rooms on the first floor have high ceilings which gives it a grandeur feel. The staff are excellent and really pull the stops out to make your stay here extra special. The complimentary drink to meet other hotel patrons between 5-6pm is a welcomed touch. The food in the Refuge restaurant is of a high standard and I can honestly say that their Sunday Roasts are one of the best I have ever had. Breakfast was also of excellent quality. Sunday evening live jazz in the bar creates a great vibe. What I truly like about this 5* hotel is the atmosphere. Unlike most hotels, this hotel does not have that lifeless clinical feel that the majority of hotels who are catering to business clients. There restaurant and bars are of a quality where you would want to go even if you are not lucky enough to stay in the hotel. I would definitely recommend a stay here.

The location is just 10 minutes walk from Manchester Airport Terminal 1. The room is clean but there is no fridge at all. It is a bit out of expectation that the bar and restaurant in the hotel are actually look exactly as its conference halls, I think they just put tables and chairs there in café setting and make it the restaurant, no any decent lighting, furniture, decorations to boost an dining atmosphere, not even sounds like a place for breakfast. You can see from the picture the venue can be reverted back to a conference hall just removing the table sets. A bit disappointed for the dinner of the night's stay as it is at hotel pricing, food is just ok. If you don't want to eat in the hotel, there is nothing close by unless you travel to other areas, the closest walkable location is the airport or the train station.

The hotel is in a great location for anyone visiting the AO arena, within easy walking distance of the arena, the Printworks, and the Arndale centre. Nice clean room and bathroom. Breakfast is good and included in the price, however, it gets very busy at peak times.

Was amazing hotel I stayed first time so convenient to airport u can have good night rest before you travel next day instead rushing from home on train breakfast was amazing view was good and staff was very kind and helpful I would definitely come again to this hotel

The hotel and room was beautiful and perfectly adequate for us as a family of four. Found the reception staff were warm and friendly but the young guys working the bar were not so much. Also for hotel or its size I was shocked to find there was no vending machines when food etc is stopped at 10pm. Chance to purchase from one of these as and when you like without the added wait and cost of room service for the sake of a drink or snack would be beneficial - most hotels have them and is of expected the Crowne Plaza to at least have one! Almost £10 for the tiniest tuna toastie and when looking at it, it was more rocket salad with a smidge of tuna and a handful of crisps on the plate. For the food issue la and service, probably wouldn’t stay again.