Family Hotels in Nagano Prefecture, Japan

It’s a very big hotel. We stayed in the premium wing with balcony. The room is newly renovated but there is a strange rusty smell inside the room, and also in some part of the lobby area maybe due to the carpet, which is quite disgusting. We rent a car on the second day, parking is not free, it’s 1000 yen per night for hotel guest. We do not had breakfast or dine in the hotel. So not much comment on their services. However we never feel welcoming as no staffs will greet you except when the time you arrive with their shuttle bus getting off to check in. There’s no greetings when we check out and leave. Just like we were transparent. Maybe we are foreigners? And maybe there are too many guests though, there was no queue by the time to check out as we left at 10:00am. Just wanna to leave asap. The onsen is always crowded. However CP value is high. What you expect from a large resort? It’s nothing comparable to the high end hotel. But for the price we paid it’s fair enough. Location is super convenient. A plus. But we may not return again.

I had a wonderful stay at this hotel. The room was clean and tidy, providing a comfortable environment. The shower was excellent, which was particularly important during the winter season. The staff at the check-in counter were extremely helpful and friendly. Although I didn't participate in skiing, I was impressed by the resort's wide range of activities that allowed guests to explore the area. Overall, it was a fantastic experience, and I would highly recommend this hotel to others.

**Transportation:** If you're taking the Tateyama Kurobe Alpine Route, the bus drops you off at 'Hinamiyama Kogen' (Hinamiyama Highlands), directly opposite the hotel. You can also catch a bus from the same stop to Shinano-Omachi Station. Make sure to check the bus schedule in advance or inquire at the hotel front desk. The hotel also provides a complimentary shuttle service, but please note the earliest departure is at 10:45 AM. **Luggage:** We forwarded our luggage directly from Toyama Station to the hotel. The price for this service has been increasing; as of 2025, it costs ¥4000 per piece. **Environment and Room:** We were assigned a twin room on the 2nd floor. It was very spacious and comfortable, featuring a small balcony with a lovely forest view. **Onsen (Hot Springs):** There are both indoor and outdoor baths, though neither is particularly large. After a tiring journey up and down the mountain, soaking in the hot springs was wonderfully refreshing and relieved all our fatigue. **Breakfast:** The breakfast spread offered congee, rice balls, and local Shinshu-specialty vegetable buns, alongside a variety of standard breakfast items, fresh fruit, and bread. **Power Adapters:** This hotel did not provide three-prong to two-prong power adapters. Interestingly, other hotels I've stayed at in Japan typically had them available.

It is an old classic hotel. Room is big, but bed is small (＜1m). Sometimes it is hard to find a staff who can speak fluent English. Breakfast is good, but lunch is overpriced. It is a ski-in-ski-out hotel for Cortina, so it is convenient if you stay in hotel for whole day. But road condition can be terrible in snow days. Many cars cannot get onto the slopes to the hotel from main road even equipped with snow tires.

I discovered this gem on Xiaohongshu, and it was even more stunning in person than in the photos! The hotel is nestled in a tranquil forest within a private villa area, complete with a secluded path that leads directly to Hoshino Onsen and Harunire Terrace. The interior design is incredibly thoughtful and tasteful; the kitchen and tableware, in particular, were exquisitely chosen and felt very high-quality. The bedding was so unbelievably soft and comfortable, it felt like sleeping on clouds! Every detail revealed impeccable taste. I was so impressed, I even asked the owner where they sourced some of the items, haha! It was an incredibly satisfying stay, and I'm already planning my next visit with friends!

The hotel is located 8-10 minutes' walk from Omachi Onsengo Station. I stayed in a log cabin room this time. The room size and comfort are good, but one window cannot be locked, and the other two windows have no curtains, and the lights from passing vehicles shine in at night. Room, so the quality of sleep is not good, the space for men's and women's baths is not large, and the women's bath has a strong smell of kitchen smoke during dinner time.

This was my first time staying here, but the room was clean and nice. I decided after looking at the pictures and reviews. I didn't feel there was much inconsistency in the pictures and reviews on trip.

Excellent facilities and environment