Dear The Ritz-Carlton Ras Al Khaimah Team,
I hope this email finds you well. My family and I recently stayed at your beautiful hotel during the Chinese New Year, and I wanted to take a moment to express our deepest gratitude for the incredible experience we had. From the moment we arrived, everything was absolutely perfect, and your hotel exceeded all our expectations in every way.
The hotel itself is stunning, with its breathtaking surroundings, spacious and comfortable rooms, and the private pool was simply amazing. But what truly made our stay unforgettable was the exceptional service provided by your entire team. Every single staff member we encountered greeted us with the warmest smiles, making us feel truly at home.
We were especially touched by the thoughtful gestures for our child. The staff noticed we were traveling with our little one and immediately arranged a sofa bed, ensuring our family’s comfort. The horse riding and desert activities were unforgettable memories, and we are particularly grateful to the lovely lady who helped us arrange these experiences. A special thank you to Mr. Javaid, who took us on a magical desert sunset tour. The photos we took during that time are some of our most cherished memories from the trip.
We also want to extend our heartfelt thanks to Mr. Ahmed Karim, who went above and beyond to make our stay seamless. He gave us a wonderful introduction to the hotel, arranged taxis for us, and solved any issues we had with such care and professionalism. His passion for the hotel was evident, and it truly made us fall in love with The Ritz-Carlton Ras Al Khaimah as well.
The Chinese New Year celebration at the hotel was another highlight of our stay. The “sky lantern” activity was beautifully organized, and we were deeply moved by the efforts of the staff who learned to say “新年快乐” (Happy New Year) in Chinese. It made us feel so special and welcomed during this important festival.
This stay was nothing short of magical, and it was undoubtedly the best part of our trip to the UAE. We will cherish these memories forever and cannot wait to return to your hotel in the future. Thank you once again for making our Chinese New Year celebration so extraordinary.
Warmest regards
Fxxx
---
Hotel near Al Jazeera,Al Jazirah Al Hamra9.1% of visitors choose this area
GGuest User2024.10.11
I have been coming to this hotel since 2017, the last time was in 2022. During this time, Hilton became the owner, and everything changed for the worse. Previously, it was Luxury, luxury, no strangers, top-notch service, now it is torn sun loungers, worn towels, plus construction on both sides, and sometimes you can’t go into the sea, it’s dirty. In general, I am of course discouraged. The staff is of course good, they try their best, otherwise .... Only a memory remains from the former Waldorf, I was there last time, and it’s a pity ....
Hotel near Beachfront,Mina Al Arab45.5% of visitors choose this area
GGuest User2025.05.15
The environment is good, but the personal feeling is not good. When personal belongings are left behind, 1. No active notification was given (maybe it is not convenient, but I guess we would have contacted them earlier if we had damaged anything). 2. After finding the items in the hotel, we communicated with Ctrip to see whether we would pick them up by ourselves or have them delivered to the next hotel. After we confirmed that it was too expensive to return and planned to deliver them by express, we reconfirmed that the items were delayed. 3. We contacted the express delivery at the next hotel and were told that it would take 24 hours to deliver them. To be on the safe side, we chose to deliver them to the last hotel we were going to stay in. 4. After the communication, they said that the last hotel needs to check in and provide the room number before delivery. 5. After we checked in at the last time, they immediately contacted us to provide the room number, and then they said that we had to provide a personal local number, but we didn’t have it. We asked if we couldn’t have the items delivered to the front desk for collection? The answer was no, and they suggested that we find the personal phone number of the hotel concierge. 5. We consulted the hotel and asked if we could provide the concierge’s personal phone number. The answer was no, and we could send it to the front desk for forwarding. 6. We communicated with the hotel again and they said that the delivery would take 48 hours, so we stayed for about 48 hours.
So, 1. Why didn’t you tell us that we needed a local phone number (we could have prepared it in advance)? 2. Why did you say 24 hours at first and then it became 48 hours?
Checking in before Christmas, there were a lot of guests in the hotel, most of them families with children. Breakfast is full, so go early or you'll have to wait in a long line. The various activities in the hotel are basically focused on children, and there are basically no programs arranged for adults.
My experience at Rixos was truly exceptional. From the elegant rooms and world-class dining to the warm hospitality and top-notch facilities, every moment was memorable. The staff went above and beyond to ensure comfort and satisfaction, making it one of the best hotel experiences I’ve ever had. Highly recommended for anyone seeking luxury, relaxation, and unforgettable service.
Pros:
Service is friendly, accommodating and efficient
Rooms are great for the price point
Buffet restaurant was surprisingly good , never bored over 5 days
Wide beach with plenty of pool areas
Sports bar is great, but not all drinks are in the all-inclusive, but has premier league football
Cons:
If you drive you will have to park outdoors under a tree and your car will be covered in debris, no underground parking
House drinks could be better, soft beverages are great though
Pools and beach is overcrowded
Outdoor bars close too early
Restaurants are not included with the all-inclusive except for buffet restaurant, suggest guests staying over 2 nights should be able to book within all-inclusive
Overall, was dreading the booking , but was pleasantly surprised.
Hotel near Al Jazeera,Al Jazirah Al Hamra9.1% of visitors choose this area
AAmna Yadoo2025.05.20
This was my second stay at The Ritz-Carlton Al Hamra Beach, and once again, it was amazing! We came as a couple and everything was perfect — from the service, cleanliness, and friendly staff to the beautiful room and spacious private pool.
The breakfast was delicious with plenty of great options. It’s definitely one of my favorite summer spots, and I’ll keep coming back. Highly recommended for a peaceful and luxurious getaway.
Hotel near Al Jazeera,Al Jazirah Al Hamra9.1% of visitors choose this area
GGuest User2025.06.10
The Sofitel Al Hamra Beach Resort is an excellent choice for a luxurious and relaxing holiday in Ras Al Khaimah. Its beautiful beachfront location, impressive pools, elegant rooms, and attentive staff create a memorable experience. While it's relatively new, and some minor ”teething” problems have been mentioned, the resort is clearly striving to deliver a top-tier experience. It's highly recommended for families and couples seeking a serene and sophisticated retreat.
Hotel near Beachfront,Ras Al Khaimah45.5% of visitors choose this area
VVarun Edna2023.01.03
The resort is amazing. No doubt it is one of the best resort in RAK. We spent the new years and our anniversary in The Cove Rotana and we had a great time.We were taken care off really well with all special treatments. The food in cinnamon is amazing and the staff in the resort are so friendly.
As we checked in our room, we saw the room given to us did not have a balcony nor a bathtub. We requested for an upgrade as we had paid a huge amount for the NYE. A staff named Tara helped us to get the upgrade really quick.
The housekeeping guy was the sweetest. He decorated our bed well and also put a board with the anniversary wishes!!
Also there was a staff in Breakers Beach Bar named Min. He is an amazing guy. I had ordered for a mojito and informed him it needs to look good as it was for social media. He made sure he gave me the best one and also suggested I should opt for strawberry mojito. He then said it was not possible for him to give the mojito in the glass as we were not having at the bar instead we were at the beach resting on the sun beds. When he saw I was a little upset he let us have the glass taken to the beach. Such an amazing guy!!!
Overall we had a great experience and would highly recommend this resort to all who would love to have a great time with family and friends.
Very Good
42 reviews
8.4/10
Price from
SAR 969
per night
Check Availability
See All 5-Star Hotels in Emirate of Ras Al Khaimah
Recent Reviews for Emirate of Ras Al Khaimah Hotels
See all
9.1/10
Great
GGuest UserPros:
Service is friendly, accommodating and efficient
Rooms are great for the price point
Buffet restaurant was surprisingly good , never bored over 5 days
Wide beach with plenty of pool areas
Sports bar is great, but not all drinks are in the all-inclusive, but has premier league football
Cons:
If you drive you will have to park outdoors under a tree and your car will be covered in debris, no underground parking
House drinks could be better, soft beverages are great though
Pools and beach is overcrowded
Outdoor bars close too early
Restaurants are not included with the all-inclusive except for buffet restaurant, suggest guests staying over 2 nights should be able to book within all-inclusive
Overall, was dreading the booking , but was pleasantly surprised.
AAnonymous UserDear The Ritz-Carlton Ras Al Khaimah Team,
I hope this email finds you well. My family and I recently stayed at your beautiful hotel during the Chinese New Year, and I wanted to take a moment to express our deepest gratitude for the incredible experience we had. From the moment we arrived, everything was absolutely perfect, and your hotel exceeded all our expectations in every way.
The hotel itself is stunning, with its breathtaking surroundings, spacious and comfortable rooms, and the private pool was simply amazing. But what truly made our stay unforgettable was the exceptional service provided by your entire team. Every single staff member we encountered greeted us with the warmest smiles, making us feel truly at home.
We were especially touched by the thoughtful gestures for our child. The staff noticed we were traveling with our little one and immediately arranged a sofa bed, ensuring our family’s comfort. The horse riding and desert activities were unforgettable memories, and we are particularly grateful to the lovely lady who helped us arrange these experiences. A special thank you to Mr. Javaid, who took us on a magical desert sunset tour. The photos we took during that time are some of our most cherished memories from the trip.
We also want to extend our heartfelt thanks to Mr. Ahmed Karim, who went above and beyond to make our stay seamless. He gave us a wonderful introduction to the hotel, arranged taxis for us, and solved any issues we had with such care and professionalism. His passion for the hotel was evident, and it truly made us fall in love with The Ritz-Carlton Ras Al Khaimah as well.
The Chinese New Year celebration at the hotel was another highlight of our stay. The “sky lantern” activity was beautifully organized, and we were deeply moved by the efforts of the staff who learned to say “新年快乐” (Happy New Year) in Chinese. It made us feel so special and welcomed during this important festival.
This stay was nothing short of magical, and it was undoubtedly the best part of our trip to the UAE. We will cherish these memories forever and cannot wait to return to your hotel in the future. Thank you once again for making our Chinese New Year celebration so extraordinary.
Warmest regards
Fxxx
---
AAmna YadooThis was my second stay at The Ritz-Carlton Al Hamra Beach, and once again, it was amazing! We came as a couple and everything was perfect — from the service, cleanliness, and friendly staff to the beautiful room and spacious private pool.
The breakfast was delicious with plenty of great options. It’s definitely one of my favorite summer spots, and I’ll keep coming back. Highly recommended for a peaceful and luxurious getaway.
VVarun EdnaThe resort is amazing. No doubt it is one of the best resort in RAK. We spent the new years and our anniversary in The Cove Rotana and we had a great time.We were taken care off really well with all special treatments. The food in cinnamon is amazing and the staff in the resort are so friendly.
As we checked in our room, we saw the room given to us did not have a balcony nor a bathtub. We requested for an upgrade as we had paid a huge amount for the NYE. A staff named Tara helped us to get the upgrade really quick.
The housekeeping guy was the sweetest. He decorated our bed well and also put a board with the anniversary wishes!!
Also there was a staff in Breakers Beach Bar named Min. He is an amazing guy. I had ordered for a mojito and informed him it needs to look good as it was for social media. He made sure he gave me the best one and also suggested I should opt for strawberry mojito. He then said it was not possible for him to give the mojito in the glass as we were not having at the bar instead we were at the beach resting on the sun beds. When he saw I was a little upset he let us have the glass taken to the beach. Such an amazing guy!!!
Overall we had a great experience and would highly recommend this resort to all who would love to have a great time with family and friends.
GGuest UserMy experience at Rixos was truly exceptional. From the elegant rooms and world-class dining to the warm hospitality and top-notch facilities, every moment was memorable. The staff went above and beyond to ensure comfort and satisfaction, making it one of the best hotel experiences I’ve ever had. Highly recommended for anyone seeking luxury, relaxation, and unforgettable service.
GGuest UserThe environment is good, but the personal feeling is not good. When personal belongings are left behind, 1. No active notification was given (maybe it is not convenient, but I guess we would have contacted them earlier if we had damaged anything). 2. After finding the items in the hotel, we communicated with Ctrip to see whether we would pick them up by ourselves or have them delivered to the next hotel. After we confirmed that it was too expensive to return and planned to deliver them by express, we reconfirmed that the items were delayed. 3. We contacted the express delivery at the next hotel and were told that it would take 24 hours to deliver them. To be on the safe side, we chose to deliver them to the last hotel we were going to stay in. 4. After the communication, they said that the last hotel needs to check in and provide the room number before delivery. 5. After we checked in at the last time, they immediately contacted us to provide the room number, and then they said that we had to provide a personal local number, but we didn’t have it. We asked if we couldn’t have the items delivered to the front desk for collection? The answer was no, and they suggested that we find the personal phone number of the hotel concierge. 5. We consulted the hotel and asked if we could provide the concierge’s personal phone number. The answer was no, and we could send it to the front desk for forwarding. 6. We communicated with the hotel again and they said that the delivery would take 48 hours, so we stayed for about 48 hours.
So, 1. Why didn’t you tell us that we needed a local phone number (we could have prepared it in advance)? 2. Why did you say 24 hours at first and then it became 48 hours?
SSiddharth SudhakarIncredible hotel, great service and breathtaking views and great rooms. Amazing property for a weekend getaway with friends and family.
SSamrat BI had a good stay . The hotel is clean and well-kept, which I appreciated. The outdoor pool was great, especially with it being right on the beach—perfect for relaxing. The indoor pool was a bit small, though. Breakfast was decent, but I wish they had more vegetarian options. Overall, it’s a good place to stay if you’re on a budget and want to be by the beach.
GGuest UserIt is very good hotel , I like to stay in Rixos , the food was very testy , but the room service in my last stay was not as much as I expected ,,, not as usual , so it need to improve it , I request blanket , at night but nobody come ,,,, but over all I like this hotel ,,,
GGuest UserThe Sofitel Al Hamra Beach Resort is an excellent choice for a luxurious and relaxing holiday in Ras Al Khaimah. Its beautiful beachfront location, impressive pools, elegant rooms, and attentive staff create a memorable experience. While it's relatively new, and some minor ”teething” problems have been mentioned, the resort is clearly striving to deliver a top-tier experience. It's highly recommended for families and couples seeking a serene and sophisticated retreat.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.