5-Star Hotels in Hyogo Prefecture, Japan

Huge hotel with great facilities, but gym, sauna, onsen and pool have to be paid extra and at high prices. That left a very bitter aftertaste. The room was large but a bit dated and could be cleaned better. The service at the reception could be nicer and speak better English. However, the rest of the service staff were extremely nice and helpful. Early check-in was possible free of charge. The hotel is very close to Kobe airport, but only offers a shuttle service for the train stations. Why not also for the airport is somewhat questionable.

The view outside the room is great as it is close to Kobe Harbour (not quite sure) but it is pity that the soundproofing not quite well as we can hear noise passed from another guest room. And I don’t recommend the dinner buffet here because the menu is limited Overall it is good ,the surrounding of the hotel is very beautiful

Great that the hotel has shuttle bus service from Sannoymiya station, and the service is fantastic. It was hassle free and easy to get to the hotel. Other services were great as well, however, the laundry service was less than great. There are not enough washing machines for the size of the hotel, and many guests are always queuing for the washing machine. Also, the bell captain is inconsistent with the way of managing the laundry queue. Sometimes, there is a waiting list for guests to register on, while other times, there is a need to wait in person for the key to be available.

An excellent choice for visiting Awaji Island. The rooms are spacious with great views. The hotel's buffet offers a wide selection and is very reasonably priced. What impressed me most was the incredibly friendly and welcoming staff, who were genuinely accommodating and went out of their way to assist. I will definitely stay there again.

The rooms are spacious and well-designed. The ocean-view rooms face the Akashi Kaikyo Bridge, offering a stunning view. The Dancong experience was impeccable. However, I must say that the hotel is incredibly far from the subway station, and there's nothing around it. If you're someone with limited physical activity like me, I highly recommend this place. Even a late-night trip to the convenience store feels like a long hike.

I'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch. The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.

The hotel is new and the staff’s service is first-rate. They left their handbags and sent them directly back to the room. It’s worthy of praise.

This was our second visit here. The staff is very helpful, and there is a free transfer not just to and from the station - if you want a pickup from the town or the ropeway during your stay, they will help too. The private baths are beautiful and very well maintained, and the reserve-next-as-you-leave-the-previous system is very convenient. Overall, great experience.

The location is excellent for visiting nearby sightseeing spots. For example, Kitano Ijinkan and Herb Garden. The high speed railway is also right next to the hotel, which makes it very convenient. I have been to other hotels such as Hotel Okura and Meriken Oriental Hotel. After visiting all of them, I still think ANA Crowne Kobe is not only the cheapest but the best in terms of location, services, and amenities. For example, gym is Crowne is free compared to the other two. They also got adapters for foreigners unlike the other two. Furthermore, they got a lot of restaurants inside and nearby which makes it a very appealing place for a business trip.

Great hotel in a fantastic location! We had a lovely time here and were well looked after. The onsen was glorious in the evenings also. Wasn’t too happy about the added cost of being given a second key for the room (which we didn’t ask for, but were given and had no idea we would be charged). Aside from the added cost at check out, it was lovely!!