5-Star Hotels in Sabah, Malaysia

Booked here for the last night. The scenery is very nice. It has a different smell on cloudy and sunny days. There is a swimming pool by the sea. You can snorkel and provide masks and snorkels for free. There are many fish. It is the only one on the island. It is very quiet. The room is spacious, but the smell is a bit strong. The water is yellow. Overall, it is good. The service of the staff is satisfactory. There is not much communication. It feels like you live on this island by yourself. You can eat by yourself when it’s time to eat. Maybe this is a vacation? The only very bad thing is that I contacted the hotel by phone and emailed many times before checking in, but I didn’t receive any response. Because I have to take a boat to the island, there is a pier address, but even though I asked the locals, I couldn’t find this address. I tried to contact the resort but didn’t get any response, which led to a long search for the pier on the day of check-in. No one will take the initiative to contact you on the day of check-in.

I had a truly wonderful stay at this hotel in Semporna! The highlight was definitely the breathtaking sea view from my room. The room was clean, cozy, and well-maintained, with all the basic amenities provided. The staff were friendly, helpful, and always ready with a smile, making me feel welcomed throughout my stay. I also appreciated the convenient location, with easy access to the jetty and nearby eateries. If you’re looking for a relaxing getaway with beautiful views and warm hospitality, I highly recommend this hotel.

Nice hotel with a very good location. Close to Gaya street where there are many eateries and where the wkend market is located. Next to the iconic round about and the sea front. The hotel may have been look dated, but the rooms looks to have been refurbished since last stayed here. Rooms is spacious and bed is comfortable. No issue with cleanliness. Didn't use any of the facilities as we just stayed a night before heading out to KK park. Good value for money.

Rooms are clean. Room is nice and spacious. Facilities like the gym and pool are sufficient. Buffet breakfast was as expected as well. Basically a you pay for what you get kind of place. If you’re the type of traveler that likes to enjoy the hotel amenities and just chill there then this is a good place to go to. Has a very nice Chinese seafood restaurant located behind the hotel. Also for supper you could head to the fried chicken fast food restaurant behind the hotel too which is open 24 hours. Parking is free for guests who are staying.

Great resort area, well thought out activities and facilities . However, management should include more board games like scrabble etc. Lots of guests during our stay and sometimes we could not get to play games we wanted. I mean it’s easy and simple stuff to have more board games. Otherwise the food was great. The activities were good but pricier. Not a whole lot of participation. A pity. Oh, I should not miss out- the sunsets were picture perfect..

Stayed for two nights. It was sunny on the second day. The scenery was still very good, especially the sea at the sunset position. The sea and sky were really one color. The overall service was also very good. There was a welcome ceremony for entering the island and a shuttle bus at any time. The network was indeed poor, but I knew it in advance. It was almost the same as expected. We stayed in room 30. The mobile phone card had no signal at all. The wifi we bought was also intermittent. I could occasionally refresh pictures and texts. **Don't think about it! There was a small episode before leaving the next day. I was awakened by the noise outside early in the morning. I went out and saw that it was a snorkeling tourist. There was an old man who was about to swim under our house. I reported it to the front desk and the staff dealt with it. Snorkeling tourists should not cross the line. In fact, they crossed it on the first day, but it was relatively quiet and did not affect us. There was no swimming under our house, so no one cared.

I really enjoyed the vacation, the whole food is delicious and there is a lot of variety. But the buffet for dinner is different day by day, if you want to try something on another day, then it simply may not be there anymore. There is no any shops on the territory, you can not buy snacks, sunscreen or smth what you could forget to take.

I visited the hotel with my parents, my wife and my daughter. We stayed for four nights, checking in on 3rd May and checked out on the 7th. This is actually my second time visiting this hotel, the first time being 30 years ago, again with my parents. I had great memories as a kid so I was looking forward to this trip. The First night was great, had dinner at Coco Joe's and rested after a long trip. The Second day was fantastic, breakfast and dinner and Cafe Tutu, met a lovely dining lady named Rohana. During the day, we enjoyed the great activities of the Leisure Center. Friendly staff from there made the experience children friendly. And the icing of the dessert - the sunset parade, Jamie loves it. Housekeeping did a surprise heartwarming job, covering the lion doll of my daughter with a little towel on the pillow, very cute and thoughtful move. The Third Day we went out to town so didn't stay much time in the hotel. The Fourth Day, was quite disappointing to be honest. Housekeeping did not arrive in the morning when we were out playing at the pool. I understand as there are many rooms to take care of. We went back to the room to rest between 2-4pm, switch on the ”Do not disturb” button, and somehow housekeeping team arrived so they put a card to say they could not clean as we put up the do not disturb button. Fair enough, but again, there was five hours in the morning which they could clean the room. Leaving the room again at 4pm for activities, I called service center for housekeeping, switched off the ”Do not disturb” button and went out. We returned at 7:45pm, still there was no housekeeping. Frustrated, I called the service center again requesting for housekeeping, they replied they will check and follow up with housekeeping. Half an hour later, still no one turned up. Extremely irritated, I called service center for housekeeping again. This time, housekeeping finally arrived but our whole family were waiting for clean towels to have shower. VERY disappointing with the effecitivness of housekeeping and service center on this incident. On that very same day, I discovered a big crockcroach in the toilet, so I do have a big quetion mark on the housekeeping of this hotel. The day was worsen when we had dinner at Coco Joe's, where we wait for nearly an hour (from 6pm to 6:53pm) before we get all our food served. I did complain it to the manager when he came by, which he did apologise and waived our dining fee. Despite my disgrunt towards the long waiting time of the dishes, I would like to give credit on the manager (I think his name is Mr Kan?) in terms of how he managed the complaint. Overall, the experience is mixed. With friendly staff at leisure center + Cafe Tutu, good food but unreasonably long waiting time at Coco Joe's, and disappointing housekeeping after the heartwarming performance on the second day. The hardware of the hotel is great (view, pool design, restaurant seating) but our experience was mainly affected by the staff. On this ocassions, I would like to give commendation to the following staff: Rohana, Majid (both from Cafe Tutu), all staff from Leisure Centre (especially the two ladies and two gentleman hosting water polo and volleyball respectively), and Kan from Coco Joe's on complaint management. Please keep up on the good work you already have, and work hard on things that requires improvement:)

My partner and I just had three nights in a Palm Villa at Gayana Marine Resort! What a place to stay…. Simply amazing! Right from the start everything was perfect. We arrived at the ferry and the staff were really helpful. The ferry left on time and took less than 30 mins. On arrival we had cold towels and a drink. Everything was fully explained by the staff and we were taken to our room about 30 minutes early. The Palm Villa was gorgeous!!! If you can spend a little more and have this room it’s worth it!! I was speechless when I walked in. Super clean and tidy! The online photos do not do this resort justice!! We ate at the Macac Restaurant. There was lots to choose from on the menu and everything tasted fresh and delicious. Breakfast is included and everything was made fresh to order. There was also a buffet which had pastries, fruit, cereal and lots more! We made use of the water sports which are also included. We used the kayaks and paddle boards. Lots available and you just turn up and ask, no need to book! Every single member of staff was lovely!! Everyone greets you, is very polite and they can’t do enough to help. Their English was impressive! We had only booked two nights but loved it so much we extended our stay!!! I highly recommend this place and hope the management see this review to pass on to staff. Thank you. Tasha & Chris.

I recently stayed at Le Meridien and was thoroughly impressed by the top-class service. The staff were incredibly friendly and welcoming, making us feel valued from the moment we arrived. Room service was prompt and efficient, arriving without delay whenever we needed it. Additionally, when we arrived hours ahead of schedule, the team graciously accommodated us with an early check-in—3 hours before standard time—which was greatly appreciated. To top it off, the sunset views from your rooftop bar were absolutely breathtaking and made our stay unforgettable. Thank you for a flawless experience—we’ll definitely be returning!