My recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere.
The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch.
The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel.
Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience.
Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
A great location with access to the mall. Rooms were clean and well lit.They allowed an early check-in, which was a good thing. But that's where the good things end. We faced a few issues during the stay, which I think was a disappointment
1. not enough car parking space for patrons. It's always full, and anybody can come and park .
2. Squeaky beds and not that great on sleep on felt uneven in a lot of places.
3. Service was not that great either. No iron box. Weight scale not working. Blow dryer not working.
took 3 calls for them to come replace them, and even that they did not get it right the first time
4. Gym felt claustrophobia and not easy to access without clear signs.
Definitely not a 5 star...maybe a 3 star
Disappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.
The hotel has a great charm and deep feeling of its history which corresponds to its classic design. The territory is not big, but well enough for a city and business hotel, there was a swimming pool outside and inside. We booked a club room, which was a very nice. Breakfast was delicious with variety of cheese, hot bites, and even salmon, as well as fruits and fresh juices. Hotel staff was very kind and professional.
Amazing Experience at JW Marriott, Muscat
My stay at JW Marriott Muscat was incredible from start to finish. The pool was fantastic—clean, spacious, and perfect for relaxing. The food was another highlight, with a wide variety of delicious options that catered to every taste. The staff was friendly and attentive, ensuring everything went smoothly throughout my stay. I would highly recommend this hotel to anyone looking for a luxurious and comfortable experience in Muscat!
Amazing time spent at the Ritz. Feeling like royalty as you step in as it was previously the Sultan’s palace. After a day of adventuring you feel as you’ve entered a haven of peace. The staff was helpful, elegant, and really trying to satisfy every need. They also have one of the best Chinese gastronomic restaurants I have tasted. My favorite amenities were available as they are supplied by Diptyque. Last but not least the location takes your breath away, from the poolside and beachside.
This is my second visit to Muscat and I was impressed by the pool, which is over 100m long. The pool is truly gorgeous! Since August is the low season, there are not many guests at the hotel and you can swim in the pool alone, as if it were your own private pool! In fact, there are 3 pools. So you can choose the one that suits your taste. Perhaps, swimming in the Gulf of Oman did not impress me much. Let's just say that there are better seas. But, on the other hand, there is always such a small percentage of vacationers who want to swim in the sea that most people just need to go in, jump in the waves and get out. In terms of enjoying the beach, the experience here is 100% positive. The service on the beach is excellent! They constantly bring ice water with lemon and mint, offer refreshing napkins, and treat you to fruits. The hotel is designed in a traditional Arabic style and fully meets the idea of a luxurious holiday. The dark palette in the interiors emphasizes the architecture and gives a sense of sophistication. For guests who book villas, the Amouage bath line is offered. In simpler rooms - Аsqua di Parma, which is also not bad! As for the food, in my opinion, it is ordinary, without frills. I received undoubted aesthetic pleasure from staying in this beautiful place, but the hotel did not make any gastronomic impressions on me. At the same time, there are no complaints about the service. Everyone I dealt with - reception staff, beach staff, waiters are exceptionally friendly and responsive!
I only stayed for one night but the room was clean, the bed was comfortable, the service was great, the food was delicious.. I like the fact the we could walk to the opera house as it was really close to the hotel. The level of security was high. One thing I did not like was that when I was having breakfast both times the smell of food was really strong that it stuck to my clothes through the whole day, there should be ventilation for the cooking.
A beautiful and comfortable hotel on the shore with excellent service, comfortable rooms and picturesque views. The hotel's restaurants and breakfast are of a high standard. The hotel provides a shuttle to the malls and Mutrah Souq. The staff is very friendly and also assists in organizing tours. The location is a little far from the center, as well as malls and attractions, but is excellent for a quiet and comfortable stay.
I'd like to share with you a small hotel. There aren't many reviews from other people. Ctrip helped me book the hotel. Ctrip's service is still good. The modern equipment of the whole hotel is still good. At the beginning, there will be a big difference in design compared with the W Hotel. After going up, it is still good overall. It also reflects the country's emphasis on tourism, the possibility of the development of the hotel industry and the surrounding serviced apartment projects. There are very few Chinese people. Oman is a visa-free country. From the overall feeling of entry, it is still very modern and good. Although there is a so-called special channel for tipping when entering the country, 10 Omani currency, if you take a taxi, you can not go to the reservation counter at the exit of the arrival hall to call. After exiting the exit, the taxi entrance is still good.
Amazing
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HHanzo HattoriMy recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere.
The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch.
The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel.
Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience.
Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
AAnonymous UserThe hotel has a great charm and deep feeling of its history which corresponds to its classic design. The territory is not big, but well enough for a city and business hotel, there was a swimming pool outside and inside. We booked a club room, which was a very nice. Breakfast was delicious with variety of cheese, hot bites, and even salmon, as well as fruits and fresh juices. Hotel staff was very kind and professional.
GGuest UserDisappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.
KKanneganti AbhiramGood, clean hotel! Very near airport. Room service was good. Close enough to main road to try and get normal taxis. Really nice pool with a better than expected infinity pool and view. Really nothing much to complain if I just wanted a well priced, well sited, clean and adequate hotel with a bar, pool, and gym.
Service apartments (what I stayed in) are more functional than the main rooms and have more space but puzzlingly, other than the dining table, there’s no study table or dresser or mirror in the bedroom which is a tad annoying as you can’t connect the hair dryer in the toilet for obvious reasons
Aesthetic is somewhat sterile though. No interesting design motif and looks rather bland but that doesn’t affect me as much. There’s a bar there although the design, again, doesn’t leave one feeling as if it’s Friday night out.
GGuest UserA great location with access to the mall. Rooms were clean and well lit.They allowed an early check-in, which was a good thing. But that's where the good things end. We faced a few issues during the stay, which I think was a disappointment
1. not enough car parking space for patrons. It's always full, and anybody can come and park .
2. Squeaky beds and not that great on sleep on felt uneven in a lot of places.
3. Service was not that great either. No iron box. Weight scale not working. Blow dryer not working.
took 3 calls for them to come replace them, and even that they did not get it right the first time
4. Gym felt claustrophobia and not easy to access without clear signs.
Definitely not a 5 star...maybe a 3 star
MMaha AlshihaI only stayed for one night but the room was clean, the bed was comfortable, the service was great, the food was delicious.. I like the fact the we could walk to the opera house as it was really close to the hotel. The level of security was high. One thing I did not like was that when I was having breakfast both times the smell of food was really strong that it stuck to my clothes through the whole day, there should be ventilation for the cooking.
MMelisande PeytregnetAmazing time spent at the Ritz. Feeling like royalty as you step in as it was previously the Sultan’s palace. After a day of adventuring you feel as you’ve entered a haven of peace. The staff was helpful, elegant, and really trying to satisfy every need. They also have one of the best Chinese gastronomic restaurants I have tasted. My favorite amenities were available as they are supplied by Diptyque. Last but not least the location takes your breath away, from the poolside and beachside.
MManseokAmazing Experience at JW Marriott, Muscat
My stay at JW Marriott Muscat was incredible from start to finish. The pool was fantastic—clean, spacious, and perfect for relaxing. The food was another highlight, with a wide variety of delicious options that catered to every taste. The staff was friendly and attentive, ensuring everything went smoothly throughout my stay. I would highly recommend this hotel to anyone looking for a luxurious and comfortable experience in Muscat!
Zzake6Decent hotel, rooms were big for nothing really cheap and plain decor fake marble tiles room interior was not matching the hotel price or downstairs lobby, for the price of hotel all amenities and mini bar was chargeable also price of breakfast was not worth the money, the dressing table was a joke unusable plugs socket on dressing table, huge construction site outside the hotel only attraction was the 5 star restaurants on site keep your wallets loaded 😉
GGuest UserVery nice property in terms of service, cleanliness etc. Restaurant Qureshi in the ground floor deserves cent percent marks which serves authentic North Indian dishes. Morning buffet breakfast has a lavish spread. But the Indian dishes taste below average. Overall a very good experience.
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