We had a very nice “luxury overwater bungalow” which was in good shape. The lagoon was a dream, you can directly enter from you terrasse and have plenty of fishes in the coral guarden. Yet we heard many complaints from other guests about the “superior overwAter bungalows” which seemed in not good shape.
Service felt like non-existing, especially as we were in StRegis Bora Bora before. As we and some others were arriving early, they parked us in the lobby area for several hours and also after several reminders did not manage to fill up coffee and water. (This Time could also be used to show people the Ressort or bring them to lunch as other hotels in this price area manage to do).
Breakfast was decent, but again very bad and slow service (with the only highlight being the customer crazy guy preparing your eggs and pancakes, sorry forgot his name he made my day). Getting your coffee or tea might take ages, sometimes not coming at all. They also took ages to remove used plates from tables, resulting in bird invasion everywhere.
Dinner was mediocre at best.
-no gym
-wireless is very bad and slow everywhere
Conclusion: lagoon is very beautiful, but overall experience in the hotel does by far not match the price level. They have to step up a lot!
This hotel is very close to the airport, the hotel can drop off the airport, charges are required. It's about 1500 francs and it only takes 6 minutes to get to the airport. The hotel has a show for breakfast and dinner, and it is still worth seeing. The French restaurant is pretty good.
You'll be on the waterfront with a stay at The Brando, Tetiaroa Private Island in Arue.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 hot tubs, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Beachcomber Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 36 air-conditioned rooms featuring private pools and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Definitely opt for the overwater bungalows. The beach bungalows with private pools were a little worn down. The main pool was closed due to renovations and it was not supposed to be. The renovations were supposed to have been completed before our stay. That was a bummer and all they did was give us a $50 credit.
The lagoon and house reef is spectacular and so full of fish. All not motorized activities including kayaking and SUP are included. Very good buffet breakfast. The service was 3 star definitely not 5 star service. An absolutely fantastic location and go to happy hour for sunset.
Very Good
109 reviews
8.8/10
Price from
€650
per night
Check Availability
See All 5-Star Hotels in Windward Islands
Recent Reviews for Windward Islands Hotels
See all
8.3/10
Very Good
SSHANSHANThis hotel is very close to the airport, the hotel can drop off the airport, charges are required. It's about 1500 francs and it only takes 6 minutes to get to the airport. The hotel has a show for breakfast and dinner, and it is still worth seeing. The French restaurant is pretty good.
GGuest UserDefinitely opt for the overwater bungalows. The beach bungalows with private pools were a little worn down. The main pool was closed due to renovations and it was not supposed to be. The renovations were supposed to have been completed before our stay. That was a bummer and all they did was give us a $50 credit.
The lagoon and house reef is spectacular and so full of fish. All not motorized activities including kayaking and SUP are included. Very good buffet breakfast. The service was 3 star definitely not 5 star service. An absolutely fantastic location and go to happy hour for sunset.
GGuest UserWe had a very nice “luxury overwater bungalow” which was in good shape. The lagoon was a dream, you can directly enter from you terrasse and have plenty of fishes in the coral guarden. Yet we heard many complaints from other guests about the “superior overwAter bungalows” which seemed in not good shape.
Service felt like non-existing, especially as we were in StRegis Bora Bora before. As we and some others were arriving early, they parked us in the lobby area for several hours and also after several reminders did not manage to fill up coffee and water. (This Time could also be used to show people the Ressort or bring them to lunch as other hotels in this price area manage to do).
Breakfast was decent, but again very bad and slow service (with the only highlight being the customer crazy guy preparing your eggs and pancakes, sorry forgot his name he made my day). Getting your coffee or tea might take ages, sometimes not coming at all. They also took ages to remove used plates from tables, resulting in bird invasion everywhere.
Dinner was mediocre at best.
-no gym
-wireless is very bad and slow everywhere
Conclusion: lagoon is very beautiful, but overall experience in the hotel does by far not match the price level. They have to step up a lot!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.