4-Star Hotels in Zagreb County, Croatia

This hotel has several issues that affected my stay. First, the lighting design is poor—there’s a harsh spotlight in front of the TV that is uncomfortable, yet turning it off makes the room too dark, leaving no good lighting options. Second, the air quality is concerning. The room has visible dust floating in the air, especially under the lights, and there’s no ventilation since the windows can’t be opened. This made the room feel stuffy and uncomfortable, especially for those sensitive to air quality. Noise pollution is another major problem. The poor soundproofing allows outside noise and hallway sounds to be clearly heard, disturbing sleep. Additionally, the duvet is unusually heavy, which may not be comfortable for all guests. After just one night, my friend developed allergy symptoms and caught a cold, while I experienced headaches, throat discomfort, nasal congestion, and dry eyes—possibly due to the dust and poor air circulation. While the hotel looks good in photos, the actual experience was disappointing. I hope they improve air quality, cleanliness, and noise control to provide a more comfortable stay.

I highly recommend this hotel, amazing modern interior, one of the most exquisite breakfasts I've had. The bathroom had amazing body cosmetics.Good location - close to the highway, so you can quickly get out of the city.The center is 5-6 km away. They have a large underground parking.You won't regret staying here!!!

This is a relatively new hotel, and it's sparkling clean. We had a modest-sized room, very clean and comfortable. The thermostat was not responsive, but we cracked open a window, and it was fine - we're cold sleepers. A bath tub was a nice plus. Our booking included breakfast, and we ate there two mornings. The buffet selection was extensive, probably the best breakfast buffet we've seen, except for one exceptional hotel in Dubai. And the staff, from the front desk to the dining area, could not have been more helpful. Two items that could improve the experience: The refrigerator was the smallest that we've ever seen, maybe a cubic foot, if that. A dorm-sized fridg would be a major improvement for those, like us, who need a refrigerator. The second improvement would be providing a small microwave. In the United States, even budget hotels will feature a microwave. Maybe this is a European thing, but we really missed having a microwave. All that aside, we would definitely stay here again. In this price range, it's one of the nicest hotels we've ever booked, here or in the States.

The first night we arrived in Croatia, our first stay was smooth and pleasant, but when we went back to stay again a month later, our stay was cancelled. The excuse was that the system was wrong, but it was probably because the hotel was not authentic and oversold. When problems occurred, Ctrip was still very helpful. Responded to the problem in a timely manner and handled it proactively. The female customer service who contacted us was sincere, patient, professional and efficient 👍. The handling result was still satisfactory. In the future, I will be more confident to use Ctrip as the main platform for domestic and foreign travel.

A nice hotel for an overnight stay. They have a map to take a walking tour of the area, but I wasn't there long enough to do it.

Like motel, some insects inside the room and need to borrow insecticide to spray the room. Breakfast is good. Environment is ok as it is a residential area and you won’t hear the airplane’s noise. The restaurant in the hotel is also a good choice to eat dinner. Helpful staff . No lift for second and third floor.

The hotel is particularly exquisite. No matter the facilities, services, dining, etc., it is very attentive and the details are very good! The decoration style of the room is very consistent with my aesthetic. I will recommend it to more friends! The hotel is located in Buda, Budapest. It is very convenient to the Fisherman's Bastion, the Royal Palace, and the Elizabeth Bridge. Next door is a large shopping mall, which is very convenient for shopping and dining. There is a park downstairs, and it is especially comfortable to walk in the morning and evening! Stayed for many days in a row!

Everything is nice except the fact that this is the first hotel that I've been to that the housekeeping came by so early. They will leave a note by the door saying that you are supposed to contact the receptionist to ask for them to clean (everyday if you miss them). Which is what I did, but then one day they still didn't come by and clean (not sure why). I think the system could have been better by maybe having two side of door note so the housekeeping will also know if you want your room to be cleaned or not. The rest I can't really complain, breakfast spread is good. Location wise is a bit off but walkable to tram stops, again depending on where you are heading to.

A newly renovated chain hotel located in the south of the city, surrounded by a large supermarket

A perfect hotel near the airport. A little overpriced, but service and purity at the level.