4-Star Hotels in Davao Region, Philippines

Facilities are good. Bed is nice. Snacks that can be purchased inside the room are just Pringles and Pilipit. Outside food is not allowed in the resort. If this is the case, they have to ensure that they can feed everyone and provide us with a lot of choices. Unfortunately, they only have 3 restaurants which cannot accommodate all the people they let inside the resort. Food is hit or miss. Due to the so many people, quality of food suffers. Aside from having fully booked rooms, there are people who also got in for day tours.The pool for the suites at the uppermost level turned GRAY last Thursday. Good thing we had another room in the executive suite so we used the other pool. Although I must say that there are notable people like the concierge who helped my mom when she got stuck outside her room and opened her room for her. There’s also the waiter named AL from Haribar who made sure my sister’s pizza got to her and asked people from Bistro if we can eat it at the executive pool because we couldn’t stay in the other pool anymore because it was so murky. He also reserved us a table for dinner and had our food ready by the time we got there. Otherwise, we wouldn’t be able to eat on time on that day. There’s also the housekeeping staff who turned the bed for us and gave “towel animals” for my son. My son loved it so much, he kept the “sticker eyes” and he put it on his cellphone as a remembrance. Generally the housekeeping made a good impression on us. They clean our rooms twice a day and they give complimentary 2 pieces of puto or revel bars or maja mais. I also cannot forget the person who made sure my son’s burger and fries gets to our room in less than an hour. Average time for food is 55 minutes to an hour or worse, it doesn’t arrive at all. Imagine we stayed there for 5 days! If we didn’t have to ask some of these staff, we wouldn’t be able to eat properly. There was even a time we paid for another table’s bill. If we didn’t order additional ice cream, we would have never found out that we paid for somebody else’s bill! They fixed it and said sorry but that was it. Imagine we were eating there for 5 consecutive days 2X a day at least but they never gave us any complimentary stuff for the mess that they made. The transport service was always full that we had to assert ourselves so that other rude people who cut in line won’t get ahead of us. The staff can’t even control the people. They need to be able to have protocols in place to handle such situations. Out of frustration we didn’t want to add to the stress on the staff so we just got umbrellas and we just walked all the way to the port and we totally skipped the van from the welcome center. Even when we were about to leave, the staff said she would just call us when it is our turn but when we looked again she left and there were other people in line already. My husband had to ask another staff to put as in line even when we already signed the boat manifest ahead of the people in line. He had to ask them again to put our luggage in line. Unfortunately, they still forgot our luggage so we had to wait for them at the port.Also, we tried calling for a buggy to help us with the luggage from our room but no one was answering so we just did it ourselves. The beach was fine too. It had a lot of fishes and starfishes. Sand is not as fine as Boracay but clean. The water sports activities had a reasonable price point. My nephew and niece had a great time with the jetski. But towels are always running out. We had to look for them all the time even in the pool area and at the beach. So what was meant to be a relaxing week for us turned out to be a bit stressful at times. But overall, it was disappointing because I expected too much since they said it is the only 5 star luxury resort in Mindanao. I booked at Discovery Samal to give it a chance but I am sorry to say that I won’t be coming back.

Super good location!!! Walking distance to sm Lanang, 15min drive to the airport. Staffs are very nice, 3rd flr chinese resto good food as well Only the room supplies such as toothbrush , towel etc… just so so

We regularly stay here at the Royal Mandaya when we go to Davao City. It is just very convenient for us. The rooms are spacious, the staff are very friendly and the breakfast buffet is very nice. The parking facility is safe and covered in the basement. The hotel is undergoing renovation, so are some rooms. This is needed as some of the interior is not up to date anymore. Staff are extremely friendly and supportive (we have a newborn baby). I can recommend the hotel as it is really situated very centrally and value for money is great .

Beds are uncomfortable and hard with only one hard pillow per person. In room TV's are old and bathrooms need a complete overhaul.

Service is great! Facilities is a bit worn down. Leaking faucets. Shower door doesnt open fully. Food is ok. Quality is good and prices is very reasonable.

Everything was good. The staff are very kind. When I checked in the hotel, I left the hiking stick at the bottom of the desk. It was not 10 minutes before I was given back the stick. The feelings I have during the stay are coziness and peacefulness. It has a very beautiful beach and swimming pool. It will be a good option if you're scheduled to spend a couple of days in Davao.

I absolutely adore this hotel! The service is nothing short of superb, with staff members who are both attentive and welcoming, making every moment feel special. The facilities are top-notch, featuring everything one could desire for a comfortable stay. One of the highlights was the rooftop bar and restaurant, where I was treated to an exquisite dining experience paired with breathtaking views. To top it all off, the complimentary drinks were a delightful surprise, elevating my overall experience even further. I wholeheartedly recommend this hotel for anyone seeking a memorable getaway in Davao!

Our stay at the hotel was excellent. The staff were not only friendly but also very attentive. Even though we checked in nearly an hour later than the agreed time because of unforeseen delays, it did not negatively impact our experience at all; everything else was simply perfect. The room was impeccably clean and comfortable, and the food deserves a solid 10/10.

Clean hotel and wonderful staff. Will recommend to friends and family going to Davao.