Overall room was clean, I booked deluxe twin and they said upgrading my room to superior twin, room looks old need to repainting again room 390 u can see the mold, lamps beside the bed not working.
Reception Lobby area so quite and dirty on Raya day.
Housekeeping staff so helpful and this hotel located on strategic locations.
Value for money
Location was good. Next to a mall. Mall was pretty much empty tho. Room was okay as I stayed only for one night. Might have to give a little bit attention on the floor carpet. There's some strangr smell once you reach your floor. Breakfast option was good. Overall for the price I paid, it was a good choice for business travellers.
Five minutes walking distance from the airport, a bit old hotel. I was prompted twice to order, but it didn't take two hours. In the end, I was given free of charge for the meal, which was a sign of etiquette. But no loss.
There are a lot of ants in the hotel, and there are coffee residues on the coffee spoons in the hotel bar. It is obvious that the staff is lazy and did not replace them. Other services are very good.
Location is wonderful. But little dirty and too much noisy. I can hear clearly the outside store music sound until late time and traffic sound also. For the more, The room was not soundproofed at all, so I could hear sounds from the room next door and the hallway very clearly.
The receptionist service is very friendly... the hotel room is quite spacious and clean... the location is close to the beach and famous culinary... the breakfast variety is quite extensive, but please maintain the freshness of the fruit...
Very Good
37 reviews
8.5/10
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9.5/10
Amazing
AAnonymous UserThe place is close to the city center. It’s clean, and the hot water works well. Friendly service. 100% non-smoking rooms at the hotel.
AAslam KaderLocation was good. Next to a mall. Mall was pretty much empty tho. Room was okay as I stayed only for one night. Might have to give a little bit attention on the floor carpet. There's some strangr smell once you reach your floor. Breakfast option was good. Overall for the price I paid, it was a good choice for business travellers.
GGuest UserIt's okay for a hotel in Class 8 in Bali. You can't ask for too much. There's nothing major wrong with it. The view outside the window is nice. Generally speaking, the room is older. The towels are not dirty, but they feel like they can't be washed out.
TtuotuokumalaThe hotel I stayed in again, with complete facilities, delicious breakfast and many choices. It is the most comfortable hotel I have stayed in Samarinda. It has a view of the Mahakam River. You can watch the sunset at the lobby door. You can watch the sunrise at breakfast on the 6th floor ~ very good!
SsilviaKurang sih menurut Malibu nih, hnduk aja hrus diminta dlu baru ada, keset gak ada, teko buat air panas gak ada, hrga 529 sih gak rekomended. Fasilitas nya gitu
OOdysamarindaIt was very pleasant to stay here, the hotel is clean, the room facilities are well equipped, the bathroom is also clean and makes you feel at home for a long time in it.
The view I got was a view of the city, quite beautiful and romantic. The children really liked the swimming pool facility, it was really cool because it was indoor, it really made me addicted.
There's quite a lot for breakfast, I tried the fried rice but it was a bit graphic in my opinion.
AAnonymous UserI have stayed at Mercure Hotel several times, and it has always been very pleasant and impressive. The service is friendly, the facilities are very complete and excellent, and the breakfast menu offers a wide variety of delicious options. The hotel price is a bit pricy, but it’s worth it for the service and facilities. Thank you.
AAnonymous UserOverall room was clean, I booked deluxe twin and they said upgrading my room to superior twin, room looks old need to repainting again room 390 u can see the mold, lamps beside the bed not working.
Reception Lobby area so quite and dirty on Raya day.
Housekeeping staff so helpful and this hotel located on strategic locations.
Value for money
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