Conveniently located near the airport with pickup service. The food and service were really good. Rooms are spacious. A nice pool with loungers and a gym. However you can hear the noise from the road as it is along the main road.
Only down side was that we had no hot water in our bathroom.
Very great service from the staffs, everyone was friendly and helpful. Even before I arrived, the communication with the staff through WhatsApp was helpful.
The view from our room was breathtaking. One thing to note is there were quite a few rove beetles found in our room especially the balcony area (we went when it was rainy season).
The area of the room is large, even with added bed, we did not feel cramped at all. The toilet area is also large and clean, with the toilet and shower area separated with doors. The towels given are clean and fluffy.
Breakfast was amazing! All the food that we tried are delicious. (It is an a la carte type of breakfast)
All in all, we were very satisfied with our stay here and will definitely stay here again if we visit Lombok.
I booked a one-night stay to explore the area and hotel. The exterior is well-maintained, and the reception staff provided a pleasant welcome. The rooms were modern and clean, though somewhat small for two people. The air conditioning struggled to reach a cool temperature, even at 18°C. We considered extending our stay, but were disappointed by the breakfast, which offered more desserts and cakes than healthy options, so we decided to leave. The pool area was lovely, with a choice of two pools. The gym was adequate, with potential for a good workout, though it was limited to 20kg weight plates. Overall, it's a pleasant hotel in a central yet quiet location.
We really loved staying here! The staff is super friendly and so helpful. They really made us feel at home. The pool is super big and the beach is right behind the pool, which is super convenient! The breakfast was amazing and there is so much to choose from! The best we had during our entire trip! The location is okay. We rented motorbikes (which is possible to do at the reception, which is amazing!) and it was easy to transport ourselves. You can also take a Grab to different restaurants and shops, which was really easy. The only con was that we had a mini cockroach in the room, which I think is unevitable in Indonesia (we had a ground floor room). Also there was a bit of a sewer smell in the bathroom sometimes. It did not bother us during our stay though. Overall we really enjoyed it! Thank you for the great experience! ✨
The rooms are beautifully decorated and have a pleasant layout, although the cleanliness could be improved, as there were some cobwebs and marks on the walls. The air conditioning was malfunctioning and intermittently stopped working. The pool is wonderful, and the breakfast offered a wide variety of delicious options. We extended our stay by an additional night but changed rooms due to the air conditioning problem. It is quite expensive considering the location; however, if you can find a good deal, it is worthwhile. They also offer a complimentary shuttle to the center and provide free daily activities. I found their restaurant to be quite expensive, double the cost of similar meals in town, which is unfortunate as we would have eaten there if it were more reasonably priced.
That was very good staying in Aruna Hotel. Very clean, modern hotel with very good service. 2 pools, big restaurant, delicious breakfast, very good Beach also with hotel bar, and the best is price! Very good price if you see home much you get in this package. I hope i will be back sometimes.
P.S thank to all staff, you are very kind and helpfull.
What can we say about this resort? The first word that comes to mind is 'outstanding'. The location, right on the beach, is awesome. Staff are super friendly, efficient, and respectful. Breakfast had so many options, from Western to Indonesian favourites. Sunsets were mind-blowing. The room was spacious, and the bathroom was huge. Super comfortable bed and waking up to the sound of the waves lapping on the beach each morning truly had us in relaxed holiday mode every day. If you are after a relaxing, quiet location with excellent amenities, this is the place for you. If you are after some local food, head 5mins south down the beach to Warung K or Verve Beach Club.
A very good hotel to try. The front desk lady was very enthusiastic and had a delicious welcome drink. The overall design of the hotel is very close to nature, but still very comfortable. The central restaurant and bar has many surprises. I had delicious dishes for breakfast and dinner. It is not completely Western food. Some local dishes can also be tried, which should be suitable for Chinese stomachs. There seems to be a band on weekend nights. Suitable for family outings. The beach is completely private, and there is also a small artificial beach for children to play 😀
the hotel is new, everything is great, the sea is excellent, the rooms are big and all have a view of the ocean, the staff is super nice, at some point you get tired of smiling back at them :) in the end, after living for a few days in another hotel, we returned here
I must say we really enjoyed a lot during our visit in Lombok by choosing this hotel. Even though the hotel is relatively new compared to others, their services are top notch especially the food, all served in ala carte to keep it fresh everyday. You will have direct access to the beach too by choosing the sea view villa and it only takes one minute to the beach every morning. The staff are also highly trained in keeping your privacy secured. Besides that you can also approach the staff for Gili island hopping. The boat will ferry you from the beach in front of the hotel so that you don’t even have to worry about being late. The water is so clear that you can also snorkelling at the beach, however bring your own gear for hygiene purposes. The location of the hotel is quite secluded, so do expect to spend most of your time in the hotel unless you arrange your own day trip. You will never regret choosing this hotel!
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9.4/10
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GGuest UserWe really loved staying here! The staff is super friendly and so helpful. They really made us feel at home. The pool is super big and the beach is right behind the pool, which is super convenient! The breakfast was amazing and there is so much to choose from! The best we had during our entire trip! The location is okay. We rented motorbikes (which is possible to do at the reception, which is amazing!) and it was easy to transport ourselves. You can also take a Grab to different restaurants and shops, which was really easy. The only con was that we had a mini cockroach in the room, which I think is unevitable in Indonesia (we had a ground floor room). Also there was a bit of a sewer smell in the bathroom sometimes. It did not bother us during our stay though. Overall we really enjoyed it! Thank you for the great experience! ✨
AAnonymous UserIts a very good hotel with good services, they even gave me a free upgrade, but the hotel is just old i guess, cleanliness is not so up to standards, my skin felt immediate sticky after sitting and lying on the bedsheet( i just showered). And i believe that i got bed bugs from this hotel. Amenities in the room wise are also so old that everything got so rusty. Overall services was excellent, but might not come back again
GGuest UserVery great service from the staffs, everyone was friendly and helpful. Even before I arrived, the communication with the staff through WhatsApp was helpful.
The view from our room was breathtaking. One thing to note is there were quite a few rove beetles found in our room especially the balcony area (we went when it was rainy season).
The area of the room is large, even with added bed, we did not feel cramped at all. The toilet area is also large and clean, with the toilet and shower area separated with doors. The towels given are clean and fluffy.
Breakfast was amazing! All the food that we tried are delicious. (It is an a la carte type of breakfast)
All in all, we were very satisfied with our stay here and will definitely stay here again if we visit Lombok.
AAnonymous UserLocation is good facing the beach, there are activities at the beach, ie electric motorcycle
Very crowded during my stay due to local bank annual event
Wifi is very week in the building, seriously need improvement
Breakfast is ok, nothing special.
During shower, the hot water is not possible to adjust, the water either too hot or too cold during shower.
Won’t come back again due to the wifi & hot water issue
UursulaccThe service is excellent👍. This is my fourth time in Lombok. I choose different hotels every time. Everyone's service is very good. But The Oberoi's service is really excellent, with explanations, tours, and various rich activities♥️
The hotel's location and scenery are invincible, especially the sunset, swimming pool, and coconut trees, which are a beautiful painting against each other. I stayed for 2 nights and chased the sunset twice. It was a visual and spiritual enjoyment and shock.
Food, let's talk about dinner first. It is really the best food I have eaten in Lombok so far. From the presentation to the taste, it is very consistent with the hotel's tone, especially the crab appetizer (I don't remember the name). Breakfast is not a buffet. You can order what you want to eat from the menu. The most important thing is that we checked out. The breakfast reservation on the day was at 5 o'clock. The restaurant did not provide a simple breakfast box, but a very ceremonial room service, which was exactly the same as the standard of dining in the restaurant. It was really good.
Finally, for me personally, the peak experience is the meditation 🧘♀️ activity. In a space surrounded by green energy, facing the sea, calmly following the teacher's guidance, sending signals to the universe 📶, moving and happy, super amazing 👍
GGuest UserView: 4.5/5
Villa size: 5/5
Food: 5/5
Maintenance: 2/5
This villa is as big as it looks on their website with amazing view. However, it is quite rundown and needs a refresh, especially the toilet.
The toilet bowl has stains and the overall bathing area are mouldy. I understand we’re in the middle of nature but I would expect better maintenance. Plus the water pressure was low.
Maybe it was the rainy season (it rains every evening/overnight), the area is filled with millipedes everywhere, the worst part is that they are in the villa as the doors/sliding doors have gaps. We’re fine if the insects stay outdoors but the millipedes enter our villa every single time and they appear at every creak of the villa. It was tiring trying to keep them out of the villa.
The redeeming factor for the villa is really the view, the Indonesian cuisine at Aura and their prompt service. The view is as amazing as you see on their website, if not more. And they have exceptional food at their restaurant and the service was superb.
And yes, there are monkeys in the morning and evenings. The staffs will inform you upon check-in, to lock the doors and avoid eye contact.
RRuslan BaliA chic hotel: silence and grace. Because the entrance road is a little complex - a little visitors, but the location is unique: very close to the islands for snorkeling, literally 300 meters.
Staff service, in rooms clean, in the restaurant there is European kitchen. Paradise place. Above all praise, valuation 5 out of 5.
CCN Man 420We stayed as two couples and had a spectacular time at Kelapa. Ren the manager was ready to help our every need straight away and helped us book bikes and trips. She went as far as confirming we didn't pay too much when we booked others on our own. The villa itself was clean, tidy and exactly what we were looking for. The pool is huge but rather deep for the most part so you'll want to keep an extra eye on children.
The Kelapa boys would come by to clean the place every morning about 10-11am and did an excellent job. They were very polite and made sure not to go into your room to clean without asking first.
I gave one less star on location because it's in the heart of the island where it's much quieter. If you're looking for a night out you'll definitely need a bike or carriage arranged, otherwise you can expect a long walk home.
We originally booked 3 nights and very quickly decided to add on to our stay. Thanks so much Ren and Team for an unforgettable visit!
Best,
Ryan Lisha
Dec Mel
GGuest UserStaying at Pondok Santi will make your trip to Gili Island even more unforgettable. The detailed service is so great that you can see the delicate consideration for the guests in every corner of the accommodation. The best part was being able to take a shower outside while looking at the stars floating in the night sky. I had Eggs Benedict for breakfast, and it was the best Eggs Benedict I have ever had. I would like to stay for more than 2 nights next time I visit.
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