Hotel near New Town,Kolkata50% of visitors choose this area
FFranch2024.12.31
Our stay in Taj is memorable experience. Young able staff were always courteous helpful and at times went beyond call of duty to assist. Our only request is for Taj keep improving the food and beverage items. Effort is made to blend indian style into far eastern food culture. To strive for authenticity may be considered as the western cuisine is already far ahead in today's hospitality industry. Only India can catch up and bring far eastern, ,middle eastern and other Asian food culture in par with the western food culture prevalent in modern day hospitality. Taj can be leaders in this enterprise. We wish Taj all best. And a Happy New Year!
Hotel near New Town,Kolkata50% of visitors choose this area
Sshivani Prakash2024.12.01
Very good neat and tidy hotel Amenities are also good.
Location nice.
Decent breakfast spread.
Special mention of the duty manager Miss Maitrye.
She was very polite and courteous and was helpful.
It’s a heritage hotel in Dajeeling. Location is a bit far from the mall. Room rate is includes dinner but nothing stated while booking and checking-in We have a dinner in town and back to the hotel then got twice calls from the restaurant to check that we will have dinner in hotel restaurant or not.
This lovely hotel has fabulous staff who attend to the minutest details. The rooms are spacious, and the Legacy rooms are beautiful and give you an ultra-luxury feel. The food is fantastic, with an excellent choice of Bengali cuisine besides Indian and Continental options. Good pool and lovely central location
Check in was smooth and quick. I was escorted to my room. The room was well appointed, clean and house keeping did a good job. The hotel took care of an issue with slightly faulty bathroom faucets as well. Overall, a nice stay.
The breakfast is delicious, the lobby is clean, and the service staff is very friendly. However, the location is a bit hard to find. It is in an alley, and there is no scenery to see. Outside you can see an abandoned government building.
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8.7/10
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GGuest UserThis lovely hotel has fabulous staff who attend to the minutest details. The rooms are spacious, and the Legacy rooms are beautiful and give you an ultra-luxury feel. The food is fantastic, with an excellent choice of Bengali cuisine besides Indian and Continental options. Good pool and lovely central location
EEHSANIt is really a nice hotel. Good ambiance.
Some people will complain about back side construction view & noise.
But fortunately I got front side room, moreover who looks outside in city hotel?
But for sound hotel May change backside windows to soundproof options.
Clean & decorated room.
Breakfast is ok, rather I would say Good if not Very Good.
Reception people are very helpful, I got early check-in at 12:30PM.
Nearby Shopping District.
As it is busy area, so get ready for whole day huge traffic.
RRaymond J GThis place is getting old. Poorly managed staff. Severe issues wirh climate control, actually it doesn't exist at the marriot. .Many many apologies, little action. It's time to take the JW brand off the building, unworthy!
SShree Vardhan MundhraCheck in was smooth and quick. I was escorted to my room. The room was well appointed, clean and house keeping did a good job. The hotel took care of an issue with slightly faulty bathroom faucets as well. Overall, a nice stay.
Sshivani PrakashVery good neat and tidy hotel Amenities are also good.
Location nice.
Decent breakfast spread.
Special mention of the duty manager Miss Maitrye.
She was very polite and courteous and was helpful.
TTanjilHonestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details:
Room: 5/5. The decoration, the ambiance, the wall art.
Lobby and other places: 5/5. Absolutely loved the design and hotel architecture.
Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in.
ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting many more customers.
Bar and Food: 4/5. Good collection, great taste but very expensive.
Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well mannered. Absolutely a delight to talk to and learn about the local areas.
I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.
GGee WooIt is a floating hotel I didn’t realize.
Very convenient and beautiful hotel
All staff were so friendly
For Instagramers, it would be heaven
Breakfast was brilliant with curry, nan, zapati and so ***y sweets!
It is floating but very comfy
Only 1 issue l, no toilet paper or tissue any place even inside a room
It would be India issue, not a hotel issue though
I LOVED THIS HOTEL!!
Definitely will recommend my friends too
DDulumoniHospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.
QQIFANOverall, the hotel is older and the facilities are older, but the location is better and it is closer to where I am going.
It wasn't much at first, and the main two points were not very satisfying: 1) If you checked in a few hours in advance, you will be charged half a day's room rate, and you can't discuss the price; 2) Late check out will also be charged a half day room rate. The charges are understandable and the facilities are outdated, but the overall attitude is not very satisfactory. In the case of choice, this will not be chosen. But occasionally stayed, nothing, the overall recommendation is moderate.
GGuest UserWe usually stay here when stopping over in Kolkata as it's conveniently located. You can catch an Uber to the airport for around 150 rupees. It's located next to a supermarket and just down the road is a nice shopping center. The staff were very attentive and helpful even though it was a busy time.
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