Hotel near Angkor,Siem Reap90.1% of visitors choose this area
YYUANYUAN2020.04.15
Quiet in the noisy, good service, and overall satisfaction.
The room details are very good, and the decoration design is almost a bit relative to the price/performance ratio.
I am pleasantly stunned by the level of service at this mansion. Throughout my 4 days, 3 nights stay here - my fiance and myself have felt taken care of like we've never experienced before. Service with a smile, attentiveness at a level beyond imagination. Some examples (i) had a mini buffet line line day for breakfast, and I saw the staff taking out some fresh papaya, I told my fiancé to be ready and grab them as it's her favourite, the staff came by and asked if w we'd live some fresh cut papaya and she had it delivered to us. (ii) Had a nice sit down by the pool, a staff came by and offered complimentary honey lemon tea and fresh cut apple (iii) got a birthday cake on late arrival back to the property (iv) they take feedback seriously here - made a pleasant remark regarding the laksa served during breakfast - seemed like the entire crew are aware of it prior to the grand send-off on check out.
I don't think I'd ever find another accomodation that offer services at this level, oh and our room is clean spacious and smell good throughout our stay! I miss all them already, wish to come back again
Exceptional service and hospitality from beginning to end. Was contacted the night before arrival and offered transportation assistance to the hotel. Was always greeted and offered excellent service throughout the stay. Staff is always ready to help with recommendations, making reservations, and arraigning transportation to ensure you have the best experience during your stay. Mr Nivat went above and beyond from the moment I arrived and made this an unforgettable experience.
The hotel is located nearby the city center and only 20-30min tuktuk ride from most of the temples. They offer good tour options directly from the hotel at a good price. The hotel is very clean with excellent food and amenities. The suit with private pool was huge and the mattress was super comfortable. Will visit again if I return to Siem Reap and will recommend this location to family and friends
The Courtyard by Marriott in Siem Reap offers a prime location on a main street, making it easily recognisable to ride-hailing drivers. The property features an impressive entrance with a spacious driveway that facilitates smooth pick-ups and drop-offs.
The lobby creates an excellent first impression with its minimalist design, thoughtful lighting, and generous space. The check-in and check-out processes at the reception desk were efficient and hassle-free.
Throughout my five-day stay, the staff consistently demonstrated professionalism and courtesy in every interaction. Upon arrival, I was pleasantly surprised to receive a complimentary upgrade to a pool-facing room with a balcony, despite not requesting one.
However, as a wheelchair user, I encountered several accessibility challenges. While the staff were accommodating in helping me change rooms when the first one proved unsuitable, basic accessibility features were lacking. The hotel was unable to provide a plastic chair for showering, which made bathing both difficult and potentially hazardous. More concerning was the swimming pool area, which lacked wheelchair ramps, making it completely inaccessible due to steps.
For a 5-star establishment under the Marriott brand, these accessibility oversights were disappointing. Most international hotels typically provide better accommodation for guests with mobility needs. Despite being a Marriott Bonvoy member, these limitations significantly impact the likelihood of my return. Future travellers with accessibility requirements should thoroughly verify the hotel's facilities before booking.
While the hotel excels in location, aesthetics, and service attitude, its accessibility infrastructure falls short of international standards, particularly for a property of this calibre.
We had the best experience with warm welcome stuff and very big room with the good service . This is my 3rd there and i always feel the same . Thanks for your good hospitality .
It is a solid choice for a comfortable stay! The overall experience was pleasant, with clean and well-maintained rooms and friendly, attentive staff who made sure everything went smoothly.
The amenities were nice, though the pool area could use a little updating to match the rest of the hotel’s charm. That being said, it was still a great spot to relax and unwind.
Everything else—from the service to the atmosphere—was enjoyable and made my stay feel worthwhile. A great option if you’re looking for a reliable and relaxing getaway!
Hotel near Siem Reap Downtown,Siem Reap9.7% of visitors choose this area
VVanessaAlonso2024.10.06
We loved our stay at this hotel. The people from the reception were very attentive and supportive and helped us to book a tuk tuk for a day tour in Angkor wat. They gave us welcome drinks too. Overall was a 5 but I was a little bit frustrated because I wanted to use the gym but the gym was open from 7 am to 7 pm. That made it imposible for me to use it after a long day tour or before a tour because we arrived to late or we had to leave early. In every hotel we stayed the gym is open until 10 pm, so that people can use it after dinner but they close it at 7 pm…. I hope they can extend the opening hours. The breakfast was great ok.
I was blown away by the service at the Lotus Blanc Resort. I’ve stayed at many 5 star hotels in my life & this is easily one of the best I’ve ever stayed at (tops some Four Seasons & Ritz Carlton’s.) The staff was so friendly & assisted us with anything we needed.
I would recommend this hotel to anyone and everyone! The breakfast buffet included in our room price was also delicious.
I am very satisfied with this hotel. It is the quiet and spacious feeling I want. The waiter cleans very carefully. I come back to swim after checking in at Angkor Wat every day. There are two swimming pools, which is very convenient.
Hotel near Siem Reap Downtown,Siem Reap9.7% of visitors choose this area
GGuest User2023.10.18
I really recommend this hotel. The entire hotel is surrounded by green plants and is very close to nature. It has two swimming pools. They are very clean and the facilities are very new. I must praise their service. All the waiters are warm and friendly. Self-service The breakfast is also a must-have, rich in variety and very delicious. I ordered something different every day after staying for four days😋The price/performance ratio far exceeds the domestic level of 2000+
Great
40 reviews
9.0/10
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IDR 1,459,567
per night
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9.4/10
Amazing
CCHAV BophaThe staffs were so friendly and helpful. Room and space quite huge and clean. You can get Cambodian tropical breakfast with delicious taste and also you can get Europe breakfast too. Many choices for you. 🥰
KKhendyIt was my first time staying at The Royal Family Suite by Memoire Palace Resort and Spa and I loved it! I stayed at the Grand Pool Suite, it was luxurious and spacious. 10/10 would recommend. Love the view, room, pool & buffet! Definitely staying there again in the future.
EEdmondSimI am pleasantly stunned by the level of service at this mansion. Throughout my 4 days, 3 nights stay here - my fiance and myself have felt taken care of like we've never experienced before. Service with a smile, attentiveness at a level beyond imagination. Some examples (i) had a mini buffet line line day for breakfast, and I saw the staff taking out some fresh papaya, I told my fiancé to be ready and grab them as it's her favourite, the staff came by and asked if w we'd live some fresh cut papaya and she had it delivered to us. (ii) Had a nice sit down by the pool, a staff came by and offered complimentary honey lemon tea and fresh cut apple (iii) got a birthday cake on late arrival back to the property (iv) they take feedback seriously here - made a pleasant remark regarding the laksa served during breakfast - seemed like the entire crew are aware of it prior to the grand send-off on check out.
I don't think I'd ever find another accomodation that offer services at this level, oh and our room is clean spacious and smell good throughout our stay! I miss all them already, wish to come back again
GGoose#Exceptional service and hospitality from beginning to end. Was contacted the night before arrival and offered transportation assistance to the hotel. Was always greeted and offered excellent service throughout the stay. Staff is always ready to help with recommendations, making reservations, and arraigning transportation to ensure you have the best experience during your stay. Mr Nivat went above and beyond from the moment I arrived and made this an unforgettable experience.
The hotel is located nearby the city center and only 20-30min tuktuk ride from most of the temples. They offer good tour options directly from the hotel at a good price. The hotel is very clean with excellent food and amenities. The suit with private pool was huge and the mattress was super comfortable. Will visit again if I return to Siem Reap and will recommend this location to family and friends
AAnonymous UserAnansaya La Maison, located conveniently near Angkor Wat, offered a well-rounded experience. Negotiable scooter rentals provided by the hotel significantly enhanced our exploration flexibility. The standout feature was undoubtedly the complimentary massage, which was superbly relaxing.
The hotel welcomed us with a free airport transfer, an appreciated gesture. However, a subsequent airport transfer incurred a $40 charge, which felt disproportionately high for the short distance involved and the current fuel prices in Cambodia.
The maintenance of the hotel was exemplary, demonstrating the staff's dedication to providing a clean and welcoming environment. Our room faced the wall of an adjacent building, which, while not ideal, was a minor inconvenience as we spent most of our time out exploring.
Breakfast options were basic but were partly made up for by the inclusion of delicious exotic fruits. A particularly convenient amenity was the complimentary laundry service, which we found very useful.
A delightful addition to our stay was the daily offering of a complimentary non-alcoholic drink and a small snack by the pool, making our time there even more enjoyable.
We chose to dine outside the hotel every evening, a decision we did not regret. The local dining scene offered a plethora of fresh and healthy options (checkout the vegetarian restaurants), allowing us to immerse ourselves in the culinary diversity of Siem Reap and enjoy authentic local flavors.
In conclusion, Anansaya La Maison serves as a commendable base for visitors to Angkor Wat, with its blend of thoughtful amenities and excellent location. While there were minor drawbacks such as the view from our room and the charge for a second airport transfer, the overall experience was enhanced by the hotel's hospitality.
AAdrian K M HoThe Courtyard by Marriott in Siem Reap offers a prime location on a main street, making it easily recognisable to ride-hailing drivers. The property features an impressive entrance with a spacious driveway that facilitates smooth pick-ups and drop-offs.
The lobby creates an excellent first impression with its minimalist design, thoughtful lighting, and generous space. The check-in and check-out processes at the reception desk were efficient and hassle-free.
Throughout my five-day stay, the staff consistently demonstrated professionalism and courtesy in every interaction. Upon arrival, I was pleasantly surprised to receive a complimentary upgrade to a pool-facing room with a balcony, despite not requesting one.
However, as a wheelchair user, I encountered several accessibility challenges. While the staff were accommodating in helping me change rooms when the first one proved unsuitable, basic accessibility features were lacking. The hotel was unable to provide a plastic chair for showering, which made bathing both difficult and potentially hazardous. More concerning was the swimming pool area, which lacked wheelchair ramps, making it completely inaccessible due to steps.
For a 5-star establishment under the Marriott brand, these accessibility oversights were disappointing. Most international hotels typically provide better accommodation for guests with mobility needs. Despite being a Marriott Bonvoy member, these limitations significantly impact the likelihood of my return. Future travellers with accessibility requirements should thoroughly verify the hotel's facilities before booking.
While the hotel excels in location, aesthetics, and service attitude, its accessibility infrastructure falls short of international standards, particularly for a property of this calibre.
SSteven Timothy RoweThe first night I was put in a room with an air conditioner that was running but never cooled. The next room had a family of very loud people that went most of the night. The staff is friendly and attentive, but obtrusive. I was moved to another room which had excellent air conditioning and was comfortable.
I have lived extensively in SE Asia and am familiar with the culture. However, always being asked,”Where are you going,” or “What are you doing?” Made me feel very uncomfortable. Simply tell guests that if they need anything or have any questions to please ask, instead of feeling interrogated each time I walked in and out of the hotel.
The girl that served in the dining room had a warm smile and was very kind and she always tried to serve well and did great. The days she was off, it was an uncomfortable awkward experience just trying to have a simple breakfast. Just trying to get salt or getting condiments so that I could eat my food while it was hot, was almost impossible.
As an exercise swimmer, the pool was very unclear at first. I asked if it could be cleaned and their was resistance to do so. Eventually it was cleaned and later it was much better.
I booked my room for two and my girlfriend was only able to be with me part of the time. One evening when I walked into reception with her, the guy was rude and disrespectful and interrogating us both. It was a very uncomfortable and unacceptable situation.
I had booked it for two weeks. Two days before I left, one evening, there was a rat running on the soffit near the ceiling. I didn’t complain about it because my stay was nearly finished and I don’t know what they would even try to do to remedy the situation.
The balconies are nice and overall it was quiet and peaceful.
PPinterOne of the best hotels I’ve ever been to - Had an amazing time at this hotel.
Where should I even start?
It all began when I arrived at the hotel.
Mr. Nikol welcomed me at the reception with a big smile, a welcome drink, and a cold towel. He showed me everything, gave me tips for my stay, and answered all my questions in a very professional and friendly way.
I couldn’t imagine a better start to my vacation! Thanks Mr. Nikol!
The room was absolutely stunning, and the entire facility was very clean and well-maintained.
Even the hotel gym (which I had to visit every day because of all the delicious food during my stay!) was well equipped.
The breakfast buffet was perfect, and the warm and incredibly friendly staff there always made my mornings special!
I’m not usually a massage person, but I gave the deep tissue massage a try, and the lady made me feel like melted butter! I guess I need to change my mind about massages now.
Thank you for the great massage, Mrs. Theavy! You really made my evening.
Since I work a lot from hotel rooms, my schedule was really tight, and I needed a well-planned tour to see everything in Angkor Wat in a short time.
At first I wondered if that would even be possible, but thank God I ran into Mr. Phoeum at the reception!
He organized a fantastic trip to Angkor Wat that fit perfectly into my limited schedule. Thanks to his plan, I was able to see absolutely everything I wanted.
Thank you so much, Mr. Phoeum, for that stunning trip and the friendly help!
I truly can’t recommend this hotel enough. Especially because every staff member is not only professional, but very warm and welcoming.
During my next trip to Siem Reap, I will definitely stay here again.
Thanks for the great time!
GGuest UserThis is a nice hotel with a great pool and all other amenities that make a holiday pleasant. The rooms are very clean, the service very friendly. During the day it is possible to order food and drinks at a pool bar. The location is also very central - close to the Made in Cambodia Market and many other shops and cafes.
I would happily stay there again.
GGuest UserI really recommend this hotel. The entire hotel is surrounded by green plants and is very close to nature. It has two swimming pools. They are very clean and the facilities are very new. I must praise their service. All the waiters are warm and friendly. Self-service The breakfast is also a must-have, rich in variety and very delicious. I ordered something different every day after staying for four days😋The price/performance ratio far exceeds the domestic level of 2000+
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