The Barcelo Palm is a five-star hotel in the heart of Marrakech, Morocco, with stunning views and luxurious facilities. The hotel's swimming pool is an excellent place to relax, offering guests the opportunity for a refreshing swim and sunbathing. The service of the hotel is also very good, the staff always keep a smile and enthusiasm, provide high-quality service to the guests, and make people feel at home.
The hotel's food is also very good, there are many restaurants and bars for guests to choose from. Whether you want to try local delicacies or enjoy international favourites, here you will find something to suit your palate. The restaurant is beautifully decorated and the environment is comfortable, adding a lot of color to the dining experience.
The most striking thing is the beautiful scenery of the hotel, where there are spectacular mountains and lush forests, as well as huge gardens and ancient buildings, making people feel like they are in a fairyland. The design and decoration of the hotel is also beautiful, reflecting the culture and tradition of Morocco, which makes people fascinated by this exotic country.
Overall, Barcelo Palm is a perfect resort with food, service, facilities and views. If you want to enjoy the food, culture and nature of Morocco, then this hotel is definitely an ideal choice.
Hotel is old witb nice location. However, check in and breakfast usually have long lines. Elevators are not working properly for 5 star hotel. Bathroom draining and odour are terrible. I haven’t expected this situation for 5star hotel. Staff are very friendly and welcoming specially ZOUHAIR in breakfast service.
The hotel room condition was perfect. Super comfortable. 5 stars, the breakfast was not as good as it should have been. it is a 5-star hotel. It was not so much to eat. Lots of jams and olives, bread and sweet things, More or less like a 2-star hotel’s breakfast.
Hotel excelente, adorámos.
Quarto grande, cama confortável, ar condicionado e varanda.
Hotel com park aquático com bastantes escorregas.
Há animação durante o dia todo, aulas de yoga, hidroginástica, zumba na piscina, entre outros. Também há animação noturna, todas as noites é um tema diferente, animadores 6*.
Comida deliciosa, variada e para todos os gostos.
Adorámos tudo e estamos a pensar voltar para o ano, pois o nosso filho adorou e diz que quer voltar a ir de férias para o mesmo sitio.
The hotel is average. The main thing is that the rooms they were given had bad views. One was on the first floor of the hotel and you couldn't see anything. It was a bit noisy because it was connected to the restaurant. Another room was on the second floor with a small balcony facing the back road and there was nothing there either. The hotel's interior is quite beautiful, it's nice to take a walk, and the breakfast is quite rich.
Beautiful hotel with impeccable service and high-quality amenities.
The hotel is beautiful, the rooms are magnificent, the food delicious, and the service incredible. This hotel is a true five-star luxury hotel. A special mention goes to the breakfast staff, Lahcen and Reda, who provided impeccable service with many thoughtful touches and a rarely matched kindness.
Morocco and its people are very endearing with their kindness and hospitality. I highly recommend this hotel.
We loved it here and will return.
Pros
- allowed us to check in early
- room/ hotel was aesthetically pleasing
- tv in the room was modern, so you could mirror your phone and watch films you have downloaded.
- staff speak many languages and were really helpful and friendly. They were always smiling.
-Bed was nice and comfy
-Spa treatment was lovely!
- the hotel is filled with everybody Ronaldo and my fiancé loved it!
- near to mall and many food restaurants in your doorstep
Cons
- we saw a small amount of ants in the room near the bathroom sink but couldn't locate where they were coming from. After I corned the area I don't recall seeing any again.
- Breakfast was nice but if you don't like egg, like my fiancé, it wouldn't be as nice for you. Unless you eat cereal etc. But there was a few options there to choose from. My fiancé is just very picky and too used to the continental breakfast in the UK.
We plan to return
First time in this hotel, and really not disappointed! A wonderful welcome, everyone makes themselves available for us, an exceptional breakfast, room and swimming pool at the top!  Thanks to the whole team and especially to Amina and Imed. I will come back without hesitation.
The lobby and public spaces in this hotel are truly impressive. The rooms are big and clean, with clean sheets and a comfortable, firm bed. The rooms are not as impressive as the lobby, but they are big rooms with a standard layout and balcony.
The swimming pool is big and clean. Nice friendly staff.
The breakfast selection is great, the only niggle being that the coffee is instant coffee (quelle horreur).
Very convenient for the airport.
Top top: if you use the Google maps directions function, and are willing to walk a bit, it is really easy to get the public bus to/from the airport for the princely sum of 4 MAD each way.
Good
100 reviews
7.8/10
Price from
AU$177
per night
Check Availability
See All Hotels With Gym in Marrakesh-Safi
Recent Reviews for Marrakesh-Safi Hotels
See all
7.8/10
Good
GGuest UserThe lobby and public spaces in this hotel are truly impressive. The rooms are big and clean, with clean sheets and a comfortable, firm bed. The rooms are not as impressive as the lobby, but they are big rooms with a standard layout and balcony.
The swimming pool is big and clean. Nice friendly staff.
The breakfast selection is great, the only niggle being that the coffee is instant coffee (quelle horreur).
Very convenient for the airport.
Top top: if you use the Google maps directions function, and are willing to walk a bit, it is really easy to get the public bus to/from the airport for the princely sum of 4 MAD each way.
GGuest UserAs very seasoned travelers, my family and I enjoy exploring the most amazing resorts and hotels around the world, which we look at with a very discriminating eye. For the Oberoi Marrakesh, it is truly difficult to find fault. The hotel, relatively new, is simply stunning with the impressive lobby and villas, as well as expansive gardens with 2700 olive trees. The acting General Manager Mamdouh is the perfect and consummate hotelier, ever present checking everything non-stop, to ensure the guest experience is nothing less than 5-stars. Jalal from their F&B outlet surprised us with an entire loaf of lemon cake to take back to London that was not available on two breakfasts which we sore missed after our first breakfast. El Habib is an amazing server ready to grant you at least three wishes with his magic lamp! Khalid the Duty Manager also asks non-stop how they can improve a service that is already par excellence. Our hats off to the amazing pastry chef who makes baked goods that rival the best Parisian patisserie. I saw the two staff who cleaned every machine in the fitness center using four sprays leaving neither dust nor germ —- they focus on the minutest detail. The whole team is just extremely well-trained and professional and very committed in their desire to exceed your expectations. The synchronization of their efforts, in the most natural and sincere manner, always with big smiles, translates to nothing less than less than a truly memorable experience. They know how to make you feel like Arab royalty! We will certainly be back!!! Thank you so much to all of you!!! Shukran! If you want that “palace in the middle of the oasis experience” in Marrakesh, you will not get it any better than at the Oberoi!
MMötley NüFCFirst off, the location was great, a lot of choice for breakfast, nice swimming pool and big/clean room. Most of the staff were actually very helpful, just the last night left a sour taste in my mouth.
I would highly recommend this hotel, but believe some staff should know better what other parts of the hotel were doing and how to speak to guests. Technically, a solo traveller, but my friend was staying in another room. Every day we were given 1 large complementary bottle or water and 2 small bottles.
However, on the final night, my friend received, but I didn’t. This was fine and I just politely mentioned it to reception. Bearing in mind there’s not many local shops to get water from, I was glad when I was told this would be rectified.
1 tiny bottle was left in my room, so I rang reception to explain, this is where things got a bit rude and I was surprised at having to ‘fight’ for a bottle of water - especially because this isn’t a cheap hotel. I was redirected to room service, who tried to charge me and then said it’s a housekeeping issue. Then spoke to reception again and then basically called me a liar when I said that I’d had free complimentary water every day.
The lack of water didn’t really bother me, it was that I was sent around in circles and then rudely told I was wrong, even when I pointed out that I’d received water 3-days in a row. After about an hour trying, and very very thirsty, housekeeping - who were very friendly btw - dropped off 4 small bottles of water. If it were a housekeeping issue, I could’ve been told this from the start and there wouldn’t have been an issue.
All that being said, I actually really enjoyed my stay at the hotel and in Marrakech itself.
GGuest UserThe hotel is average. The main thing is that the rooms they were given had bad views. One was on the first floor of the hotel and you couldn't see anything. It was a bit noisy because it was connected to the restaurant. Another room was on the second floor with a small balcony facing the back road and there was nothing there either. The hotel's interior is quite beautiful, it's nice to take a walk, and the breakfast is quite rich.
SSchaalBI really like this hotel, the rooms are really well appointed with air conditioning or heating and efficient internet. Professional and pleasant staff, restaurant and swimming pool at the top. The best location in Marrakech, in the heart of the Hivernage district. To do and redo for a price much lower than all the other hotels in the surrounding area.
TTINGTINGBeen to Dubai, stayed at the Amaha Desert Hotel and Jumeirah Group Hotel, still feel that this is the best. Everything is as beautiful as the picture. I enjoy a building and the copper lamp is very beautiful. I prefer the one in the toilet. The toiletries are complete and are also packed in delicate cloth bags. The comb is a wooden comb and has a great impression. Health is very good, we refused when there was cleaning service at night, because there is no need. The breakfast is also delicious, the bread dessert is a fragrant, and the dinner is not eaten at dinner. You can try it. The courtyard design is very good. It came out and found beautiful, many beautiful flowers, and very quiet. I have never seen other guests except the restaurant. The hotel can pick up and drop off guests, not to call a taxi. It is the staff of the staff who drive Mercedes Bentley to pick up. The next day we switched to the raid in the wheat field. We had to contact the other party to pick up the phone. As a result, the staff of Mansour were all connected, seamlessly connected and perfect. The most touching thing is that the details show the intention, the signature card, the delicious cake fruit. Since we wanted to change the hotel later, we booked a car at noon. I thought the hotel would remind us to check out. Who knows that there is no such thing. No one reminded me that the check-out time is up. We have to go back to the room at 12:45. Probably also know that I am leaving at 1 o'clock, so I don't remind me, very intimate details.
GGuest UserWhen I went to the place shown on Google Maps, I had to go down a very dark and narrow alley for about 5 more minutes.
It's a good thing I chased after the local who asked for a tip.
When I got there, the Riyadh staff were so pretty and friendly.
The man is very kind.
The accommodation was very pretty and nice.
Breakfast was good too
TTOMOMII found this when I was looking for an all-inclusive hotel with a bathtub.
It took about 20 minutes by taxi from the city by 80MAD.
The taxi from the hotel to the city is 150MAD.
There is also a hotel shuttle bus to the city, but one way is one person 15MAD, the time is also decided, and the reservation is filled on the day, so we recommend using a taxi.
The staff at the bar counter and restaurant were all very friendly and the work was very friendly.
Amenities are not all slippers, toothbrushes, bathrobes, etc.
Also, since the power supply is European specification, I bought a transformer at 80MAD at a shop in the hotel.
The restaurant venue was buffet style for breakfast, lunch and dinner, and all the wine was white, rose and red.
From the Japanese sense, this facility and service cannot be available at this price, so if you have room for the schedule, I recommend staying once.
MMo Osmanthe hotel was amazing, I could not fault it, however Trip.com are complete and utter dishonest thieves that do everything to miss sell. We were charged for a room for 3 people, when we arrived at the hotel it was only booked for two people (despite the fact that they confirmed and charged me for 3 people).
Trip.com tried blamed me for booking the wrong room, I showed them the confirmation according to their own website and the confirmation sent to me stating 3 people. Then they said it was the hotels fault, again the hotel showed me the confirmation that they sent to the hotel, it Wass for two people.
The hotel fixed the problem the following day at no extra charge, while Trip.com proceed to deny doing anything wrong.
Long story short, they refused to refund me for the mistake, insisting it was my fault and the hotels fault. They are disgusting and are a bunch on criminals operating out of china and know they can't be touched. Scum
GGuest UserWe loved it here and will return.
Pros
- allowed us to check in early
- room/ hotel was aesthetically pleasing
- tv in the room was modern, so you could mirror your phone and watch films you have downloaded.
- staff speak many languages and were really helpful and friendly. They were always smiling.
-Bed was nice and comfy
-Spa treatment was lovely!
- the hotel is filled with everybody Ronaldo and my fiancé loved it!
- near to mall and many food restaurants in your doorstep
Cons
- we saw a small amount of ants in the room near the bathroom sink but couldn't locate where they were coming from. After I corned the area I don't recall seeing any again.
- Breakfast was nice but if you don't like egg, like my fiancé, it wouldn't be as nice for you. Unless you eat cereal etc. But there was a few options there to choose from. My fiancé is just very picky and too used to the continental breakfast in the UK.
We plan to return
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.