Really enjoyed the place with my family. Fully recommended. Nice swimming pool for my kid. A very nice view especially at dawn where you may see all the fishing boats return back to the jetty from the middle of ocean. Regarding foods, besides good foods available at the hotel, believe me, there are also a lot of fantastic options of Malay restaurants nearby (walking distance) such as Ana Ikan Bakar Petai for lunch and dinner and can enjoy your lovely bfast at Gerai Achik Patta. For Muslims, there is also a mosque not really far from the hotel just 450m away. But the beach is not like other sandy beaches, here is muddy beach instead. That’s why that place is named as ‘Tanjung Lumpur’😁.
I travel for business meetings and stay for 3 nights. The hotel location is just opposite the shopping mall name East Coast mall by crossing the road. It is convenient to get food, coffee and dessert over there. And for the basement parking need to find hotel lobby signage for easy access to lobby. Breakfast got variety of food but normal, nothing wow. Check in and check out process kind of slow due lack of staff. Pls look into this matter as we are traveler for business and every minute is matter to us. We are in hurry.
Very good experience for me and its my first time visit to Berjaya Hill. Also was my first time attended garden wedding in my life. Highly recommended to my friends for this accommodation😍 Excellent service for overall.
Hotel near Teluk Cempedak,Kuala Kuantan100% of visitors choose this area
Aamal niesa2025.07.22
The room is okay, not too big but not crampy. The sad thing is the room window is not giving us any good value to see for the price we have paid. But the mattress is comfy. There is small round stain on the blanket but we don’t wanna be so fussy thus we just let it go. The air-condition functioning well. The room isn’t sound proof as we can clearly hear other people’s coughing from the other room. Foods variety were okay but the taste were not really there. Some were too salty.
The big plus point for hyatt is only the beach.
The room is clean and the shower has strong pressure and water temperature is hot enough. The staff is friendly and explained everything in detailed. Slight inconvenience with the car park as we need to validate everytime we go out. The swimming pool is quite clean but the jacuzzi is overcrowded by young kids playing in there. The sauna is not hot enough and does not come with water pail.
The hotel is currently going through a refurbishment and smell of it when you are at the corridor. However the smell do disappear upon entering the room.
Do try to improve on sound proofing as inconsiderate hotel guests sound (talking loudly at corridor and hard closing of door or stamping of foot from upstairs) is still quite prominent
I recently stayed at Copthorne Cameron Highlands for a short getaway. The location is great—right at Kea Farm, so it’s easy to visit nearby markets and attractions. The cool highland air is a nice bonus.
The rooms were spacious but felt a bit dated and could use some refurbishment. My bed was comfortable enough, but the carpets and furniture looked worn. The bathroom was functional, though not particularly modern. Parking was convenient, though it can get crowded and super jam on weekends.
Overall, it’s an average stay—good for the location and price if you don’t mind older facilities. A decent choice if you’re not too fussy, but there’s room for improvement in maintenance and service.
Very great experience! The staff were very kind, and there's transport for us to have our way to Sky Avenue, we went there for our dinner. The transport just book online, very convenient) having our night activity at Hard Rock too, spend our time to enjoy there. The view is very very nice. Recommend!! 👍
We booked Scape Hotel via Trip.com for 2 rooms 2 nights and each room costing Rm130/room/night with no breakfast.
We checked into Room 812 and 814 from 16 to 18 July 2025.
We like both rooms with firm and comfy beds; shower hot water and with strong pump pressure massage massage my neck and back.
On top of that there was one unit of water machine SK magic UV sterilized along 8 floor corridor. So we need not drink bottle water.
A leather chair in our room 814 of which my daughter told me very nice and comfortable to sit on.
Breakfast of Rm38/person inclusive of Asian western and local food. Worth the price.
Stayed in the duplex room for a family vacation (20–21 June) and it was spacious and comfortable, with a king bed, sofa bed, two bathrooms, and two wardrobes across both levels. Check-in was smooth, and the smart TV in the living room was a nice touch.
The staff were friendly and helpful in explaining the facilities. While the breakfast could use more variety, the overall value is great. Note that there’s only an iron room, not individual irons in each room.
The room’s decor gives a nostalgic vibe, and the location is great—just across from a public park and close to a popular steamboat restaurant. This was my second stay here, and I’d consider coming back again.
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AAnonymous UserThe room is clean and the shower has strong pressure and water temperature is hot enough. The staff is friendly and explained everything in detailed. Slight inconvenience with the car park as we need to validate everytime we go out. The swimming pool is quite clean but the jacuzzi is overcrowded by young kids playing in there. The sauna is not hot enough and does not come with water pail.
JJoJoWe arrived at about 1am, their check-in counter was open 24hr, a malay girl receptionist assisted me with check-in and instructed me how to get to the car park, she was friendly and professional.
The room was tidy and the view was nice. There was a problem with microwave heating, it wasn't hot at all, and the bathroom sink was a little stuck except for these, overall good.
I was lucky enough to upgrade to a 2 bedroom suite, I was impressed with the management of this hotel.
My 1st choice hotel👍👍
CCatherine SeatThe room got rat, the kids fall sleep so we dint ask to change room but come to catch the rat.
Thanks the team come to help us catch the rat. Even the room is sanitised but rat still there.
From the play pool to the beach very far, walking distance need 5min. So we prefer play at the pool as close at 6.45pm sharp.
Restaurant outside is nearer to the beach and easy to clean up also, so we continue beach play after dinner.
Overall the kids like the pool.
TTayThe check-in area is very confusing... Why can't they place the lobby on the ground floor of the main building together with the car park? The signage is not very clear, and customers were made to criss-cross among different buildings. The staff is not very well trained.
I have the same negative feedback from other guests when we talk in the hotel area.
Won't be staying there again. Getting to Genting Sky Arena is a big hassle and they charge you for the shuttle bus.
CCheng SiewBeautiful hotel & top notch service and location. However, some cons:
1)Need to climb up 3 flights of stairs (fm outdoor parking) - pretty impossible for handicapped guests
2) I think breakfast need to be upscaled as this is after all a luxury hotel. The food although delicious, is too ordinary & cheap. The buffet spread of just bread/pastries/cereal could be expanded. The fruits at the buffet table were also terrible - only apples & oranges and were of poor quality & grade.
AArman FaizStayed in the duplex room for a family vacation (20–21 June) and it was spacious and comfortable, with a king bed, sofa bed, two bathrooms, and two wardrobes across both levels. Check-in was smooth, and the smart TV in the living room was a nice touch.
The staff were friendly and helpful in explaining the facilities. While the breakfast could use more variety, the overall value is great. Note that there’s only an iron room, not individual irons in each room.
The room’s decor gives a nostalgic vibe, and the location is great—just across from a public park and close to a popular steamboat restaurant. This was my second stay here, and I’d consider coming back again.
EEeneoI travel for business meetings and stay for 3 nights. The hotel location is just opposite the shopping mall name East Coast mall by crossing the road. It is convenient to get food, coffee and dessert over there. And for the basement parking need to find hotel lobby signage for easy access to lobby. Breakfast got variety of food but normal, nothing wow. Check in and check out process kind of slow due lack of staff. Pls look into this matter as we are traveler for business and every minute is matter to us. We are in hurry.
BBeeshman BahiradanBerjaya Tioman Resort exceeded every expectation — a true island gem that combines natural beauty, comfort, and warm Malaysian hospitality. From the moment we arrived, we were greeted with friendly smiles and a refreshing drink, instantly setting the tone for a memorable stay.
What really stood out was the impeccable service. Every staff member was courteous, attentive, and genuinely eager to help. Whether it was arranging snorkeling excursions, jungle treks, or just offering local insights, the team made us feel valued and well cared for.
If you’re looking for a peaceful getaway that still offers adventure, comfort, and incredible scenery, Berjaya Tioman Resort is the place to be.
AAnonymous UserI recently stayed at Copthorne Cameron Highlands for a short getaway. The location is great—right at Kea Farm, so it’s easy to visit nearby markets and attractions. The cool highland air is a nice bonus.
The rooms were spacious but felt a bit dated and could use some refurbishment. My bed was comfortable enough, but the carpets and furniture looked worn. The bathroom was functional, though not particularly modern. Parking was convenient, though it can get crowded and super jam on weekends.
Overall, it’s an average stay—good for the location and price if you don’t mind older facilities. A decent choice if you’re not too fussy, but there’s room for improvement in maintenance and service.
YYingVery great experience! The staff were very kind, and there's transport for us to have our way to Sky Avenue, we went there for our dinner. The transport just book online, very convenient) having our night activity at Hard Rock too, spend our time to enjoy there. The view is very very nice. Recommend!! 👍
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