We have stayed at several U Hotel branches, and this one truly stands out for its exceptional service. The staff warmly welcomed us and were very friendly, making us feel comfortable throughout our stay. They were proactive in accommodating additional requests, and even the housekeeping staff went above and beyond to assist us, there was a small gap under the door where mosquitoes could enter the room, but the maid quickly addressed it by placing a cloth to seal it. We were genuinely impressed by their attentiveness and dedication to ensuring a pleasant experience. The only area for improvement would be the warm water system, as it didn’t function consistently. Apart from that, everything else was excellent
I’ve read many reviews on this hotel and think some are unfair, in general the hotel is a little tired but not to the point it would effect a holiday, and although very big complex, was very quite, pool was very clean, no pool bar but phone and menus were available and staff brought drinks food out, we stayed in the royal suite for three nights this suite was amazing so much space, two separate bedrooms both with dressing rooms and en suits, two lounges and dining areas one on each floor, along with small kitchen area, and 5 balconies, the apartment could be accessed on both floors leading to a covered walkway, the view of the river was lovely.
The hotel grounds are huge. There is a golf buggy that will take to you to entrance of grounds and it’s only 100mtr walk to bridge, there is a small market there and restaurants
Very impressed with the room, swimming pool, view, especially the Jacuzzi is the best. The view of the river from the Jacuzzi is impressive. The shower room and bathroom are clearly divided into zones. The only disadvantage is that the front balcony and the door to the restaurant have a lot of bird droppings in some areas. should be cleaned
The room is spacious, the accommodation is clean, but there are a lot of mosquitoes, which is very annoying. My boyfriend gets up and yells until we can't sleep.
We had such a wonderful time at Sanctuary Kanchanaburi! The atmosphere was peaceful and relaxing, perfect for unwinding. Our room was incredibly spacious, and my kids absolutely loved the bathtub. The swimming pool was beautiful and a joy to swim in. The staff were so friendly and attentive, which made our stay even more special. It truly felt like a little slice of paradise for the whole family.
A short 5-7 minute grab ride from either the Kanchanaburi bus terminal or the train station. Check in was smooth and the front desk managed to fully meet our preferred room specifications. Depending on the hotel’s overall occupancy rate, one may have a full buffet spread (which we enjoyed the variety) or, a partial one (with one selected main course). Room is clean and spacious for the price paid. The shower head could be improved to have a better flow of the water. Gym equipment would require some improvements as well. Other than these 2 minor aspects, we will return to stay especially it’s within walking distance the delicious On’s Thai Issan Vegetarian restaurant.
This is the second time to use the service of @plakan Resort. The service is very good, the facilities are complete, the food is delicious, and the atmosphere is good. It is right by the river, very suitable for relaxing on vacation. I really want to relax. The room is spacious enough to get a pool view room. The important thing is that you can travel easily. There is an opportunity to definitely use the service again.
Travel relay station wash rest basic needs can be met, the price is flat
Outstanding
2 reviews
9.8/10
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9.2/10
Great
GGuest UserWe have stayed at several U Hotel branches, and this one truly stands out for its exceptional service. The staff warmly welcomed us and were very friendly, making us feel comfortable throughout our stay. They were proactive in accommodating additional requests, and even the housekeeping staff went above and beyond to assist us, there was a small gap under the door where mosquitoes could enter the room, but the maid quickly addressed it by placing a cloth to seal it. We were genuinely impressed by their attentiveness and dedication to ensuring a pleasant experience. The only area for improvement would be the warm water system, as it didn’t function consistently. Apart from that, everything else was excellent
HHippy travelerI’ve read many reviews on this hotel and think some are unfair, in general the hotel is a little tired but not to the point it would effect a holiday, and although very big complex, was very quite, pool was very clean, no pool bar but phone and menus were available and staff brought drinks food out, we stayed in the royal suite for three nights this suite was amazing so much space, two separate bedrooms both with dressing rooms and en suits, two lounges and dining areas one on each floor, along with small kitchen area, and 5 balconies, the apartment could be accessed on both floors leading to a covered walkway, the view of the river was lovely.
The hotel grounds are huge. There is a golf buggy that will take to you to entrance of grounds and it’s only 100mtr walk to bridge, there is a small market there and restaurants
TTravisOA short 5-7 minute grab ride from either the Kanchanaburi bus terminal or the train station. Check in was smooth and the front desk managed to fully meet our preferred room specifications. Depending on the hotel’s overall occupancy rate, one may have a full buffet spread (which we enjoyed the variety) or, a partial one (with one selected main course). Room is clean and spacious for the price paid. The shower head could be improved to have a better flow of the water. Gym equipment would require some improvements as well. Other than these 2 minor aspects, we will return to stay especially it’s within walking distance the delicious On’s Thai Issan Vegetarian restaurant.
เเที่ยวไปเรื่อยๆVery impressed with the room, swimming pool, view, especially the Jacuzzi is the best. The view of the river from the Jacuzzi is impressive. The shower room and bathroom are clearly divided into zones. The only disadvantage is that the front balcony and the door to the restaurant have a lot of bird droppings in some areas. should be cleaned
ววรรณนิภา สดใสThe room is spacious, the accommodation is clean, but there are a lot of mosquitoes, which is very annoying. My boyfriend gets up and yells until we can't sleep.
GGuest UserWe had such a wonderful time at Sanctuary Kanchanaburi! The atmosphere was peaceful and relaxing, perfect for unwinding. Our room was incredibly spacious, and my kids absolutely loved the bathtub. The swimming pool was beautiful and a joy to swim in. The staff were so friendly and attentive, which made our stay even more special. It truly felt like a little slice of paradise for the whole family.
詹詹玉惠Sigh😮💨It’s really troublesome when encountering language barriers when going abroad. The counter staff was very patient in communicating at first, but then they didn’t seem to want to explain to us. They didn’t say that the minibar in their house was available. I asked the next day and was informed that there was no need to pay😓. The room is really beautiful. Everything else is just fine. Every waiter in the restaurant has a great attitude👍🏻
ววThis is the second time to use the service of @plakan Resort. The service is very good, the facilities are complete, the food is delicious, and the atmosphere is good. It is right by the river, very suitable for relaxing on vacation. I really want to relax. The room is spacious enough to get a pool view room. The important thing is that you can travel easily. There is an opportunity to definitely use the service again.
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