A very nice stay in the city of Kumamon! Staffs are friendly, the room is big, amenities are well prepared. Had a three-night stay in the same hotel and enjoyed the convenience of it as it’s right next to the JR Kumamoto station with bus stops nearby and connected to the AMU plaza.
The staff is friendly and provide good service.
The bath house is normal, but can tell its age.
I feel the room is very dusty, it’s making my hand itchy and nose sneezy all the time. The bathroom is also old with water marks and mould.
I am a fan of Dormy Inn and have stayed in Dormy Inn branches at Aomori, Hachinohe, Tokyo, and Osaka before, but this Kumamoto branch has the most room for improvement.
The hotel is in walkable distance to the castle, so it is great.
The building itself is old, but it has been well-cleaned and kept clean, the restaurant seems to have been renovated, it has a very stylish space, and all the food was delicious.
Above all, the hospitality of the staff was amazing!
We had a comfortable stay.
The adorable cats were also soothing.
As one of the eight sunset views, we were able to see a big, round, beautiful sunset.
This is an inn that I would like to stay at again.
After checking out, they saw us off, and in the rearview mirror I could see them waving goodbye until we were out of sight.
It was a really wonderful hotel ♡
The whole hotel is tatami . As soon as you enter the hotel, you must take off your shoes and have staff to clean your luggage. The environment is comfortable.  Free supper is provided in the evening. After the hot spring, there are snow bars and Yiliduo. There are comics in the lounge area. The room is clean and comfortable.
The hotel is a little dated, but the private bath in the own room and also outside in the public area are quite clean. The dinner buffet was great as you can do your own barbecue. The breakfast buffet was amazing too. We like that it has the self service Yukata shelves as we can pick our own clothing colour style.
While travelling from Kumamoto to Fukuoka, we stopped off at Kurokawa Onsen for a night. It was a relatively small inn and there seemed to be many other guests staying there, but perhaps the dining times were staggered so we didn't run into any other guests and were able to spend the whole day quietly and relaxing. The quality and quantity of the food was good, and we were given detailed explanations about the baths and received warm hospitality. I've seen some negative comments about the staff being foreign, but they remembered the difficult menu items in Japanese and explained them to us, they greeted us politely, and it was nice to see them making such an effort. There was a hearth so if I have the chance, I'd like to go during the snowy season.
We arrived by car, and parking at the hotel was quite challenging. It's best to pull up to the entrance and have the staff assist with parking. The staff provided excellent service, offering a detailed introduction before we checked in. Our room, located right by the river, was very comfortable and had a lot of character, reflecting its long history. It's important to note that while there's a private toilet in the room, showering facilities are located at the main hot spring area, accessible via a small wooden bridge. Kurokawa Onsen itself is quite small; you can explore the whole area in about twenty minutes. We were lucky enough to catch the Yu-tō Festival (Lantern Festival) on its final night. The hotel's dinner comes highly recommended. The portions were incredibly generous – we couldn't even finish it all – and the taste was excellent. Featuring both wagyu beef and horse meat, it was truly a highlight.
The onsen was wonderful. This was our third visit, but our first time staying overnight, and we came with our 8-year-old child. Everyone thoroughly enjoyed it.
Our room was traditional Japanese style, complete with tatami mats and authentic decor. There was a separate alcove with a hot water dispenser (thermo pot) for making tea. The windows overlooked the courtyard, offering a beautiful view of maple tree branches.
Dinner was a kaiseki meal, served course by course, featuring 9 different dishes – we particularly enjoyed the charcoal-grilled river fish, sashimi, and beef steak. The portions were quite generous. Breakfast was also excellent.
The staff were very friendly. A young man who showed us around, upon learning where we were from, mentioned his love for Tchaikovsky and even added a 'thank you'. The hotel also has a souvenir shop on site. Both indoor and outdoor baths are available, offering views of the river and forest.
This is an old Japanese-style hotel, the hotel waiters are uncles and aunts, there is an English-speaking aunt, so try to prepare translation software if possible. The hotel's food is very family-oriented, Japanese home-cooked food, want to experience the Kyushu Samo flavor here is right.
If there is no car, it really takes a lot of trouble to come over. It is recommended to take a taxi directly. The locals know this hotel.
The hotel is very grand. I chose a random room and was assigned a large room. When I arrived at the hotel, I learned that the room rate included a room and two meals. There was also the Jixiang Hot Spring (five outdoor pools) 1 kilometer away. I had to soak in it before dinner. One, the staff told me that the meal time was 7:30, and it was nearly 8:00 when I entered. It turned out that the buffet dinner was only at 9:00, so I was in a hurry. The hot spring in the hotel is also very good. The small wooden bridge and the stream near the hotel are good places to take pictures.
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BBokkie TruongAso Base is more than the usual backpackers hostel. I think it's like a boutique guesthouse. We spent an enjoyable 4 nights there. The owners are friendly and helpful. The facilities are spotless. The communal area downstairs has a well equipped kitchen and comfortable area for meals, reading etc. On the cold days we were there a log fire was made to warm us up! The bedrooms are comfortable and the communal showers/toilets are kept very clean. Adequate so never any waiting for a place. We also appreciated the discount tickets to the nearby Onsen. This is a great place at good value to stay in Aso.
MMahulaThe most amazing hot springs in the entire trip to Japan, it was worth taking a taxi (the bus stopped due to heavy snow)
Japanese rockery garden, close to the river, hot spring pools are indoors and outdoors, and there are family soups. The food is also good. The waiters don’t speak English, but their body language is very rich and the communication is pleasant. It is a place worth visiting N times
I plan to go again if I have the chance
LLau LilA very nice stay in the city of Kumamon! Staffs are friendly, the room is big, amenities are well prepared. Had a three-night stay in the same hotel and enjoyed the convenience of it as it’s right next to the JR Kumamoto station with bus stops nearby and connected to the AMU plaza.
GGuest UserWhile travelling from Kumamoto to Fukuoka, we stopped off at Kurokawa Onsen for a night. It was a relatively small inn and there seemed to be many other guests staying there, but perhaps the dining times were staggered so we didn't run into any other guests and were able to spend the whole day quietly and relaxing. The quality and quantity of the food was good, and we were given detailed explanations about the baths and received warm hospitality. I've seen some negative comments about the staff being foreign, but they remembered the difficult menu items in Japanese and explained them to us, they greeted us politely, and it was nice to see them making such an effort. There was a hearth so if I have the chance, I'd like to go during the snowy season.
FfogliaThe stay was very comfortable and everything was great. The room was clean and convenient for a solo traveler like myself and I got some good rest. It was easy to access with trams passing in front of the hotel. I would stay again when visiting Kumamoto!
TTraveller CI stayed at this hotel twice. The second time (this booking) we had a room on the older (?) wing and it was almost twice the size of the first one. So for this review I will only share feedback on this “older” room.
This room was big and thus good for us as we had 2 large luggage and more space in the room allowed us to open and pack our luggages with ease.
The bathroom was large with the large traditional bathtub. Toilet had bidet and etc but lacked heating which made it very cold in the winter. Basin tap was still the old turn types which was not eco friendly as it’s more difficult to shut it off.
Location was just opposite the train station which was excellent. But the nearest convenience store is also only at the train station which is about a 5-7mins walk away.
Breakfast was curated to suit the Japanese palette more and ends at 9a.m which is really way too early!!
We left something behind in the hotel but they managed to send the item back to us at our new hotel (still in Japan) which was highly appreciated.
Despite a few minor shortcomings listed above, the pros still outweigh the cons and I’ll definitely be happy to stay here again.
TTravel ChongI had a wonderful stay at Kyukamura Minami-Aso — the location is absolutely stunning, surrounded by the peaceful Aso mountains with beautiful views of the caldera and lush greenery. It’s the perfect place to relax and reconnect with nature.
The staff were very friendly and welcoming, and they went out of their way to make our stay comfortable. The onsen was clean and relaxing, especially with the mountain view — a perfect way to unwind after a day of exploring Aso.
Dinner and breakfast were excellent, with a wide variety of local dishes and fresh ingredients. The buffet offered a nice balance of Japanese and Western options, and everything tasted home-cooked and authentic.
The room was clean, spacious, and cozy, with a wonderful view right from the window. Waking up to the morning mist over the mountains was an unforgettable experience.
Overall, Kyukamura Minami-Aso is a peaceful retreat with warm hospitality, great food, and breathtaking scenery. I would love to stay here again!
JJustin L.We drove to the hotel for one night stay near Aso Mountain. Free parking available.
Beautiful view, and we are able to catch the sunset by 18:00 after checking in. We chose to enjoy the onsen first before buffet dinner.
We did the right thing, as after onsen, we are starving. They provide a range of fish sashimi , horse sashimi, sushi, noodles, bbq, hot dishes. All you can drink for me yay!
There's free ramen at 9:30-10:30 and I had a bowl of specially made ramen before bed.
Buffet breakfast is also spot on, we had a full stomach before heading to other locations around Aso the other day.
Great deal, great service! And there's Kumamoto souvenirs for last minute purchase!
GGibWe had a great stay at Kamenoi Hotel Aso Park. We booked a room in the South Building, which was spacious,clean, and had a large, comfortable bed. The hotel provides yukata robes in various colors, which was a lovely touch for guests to enjoy the onsen experience.
♨️ The onsen was large and relaxing — perfect after a day of exploring Aso.
🚗 Parking was very convenient, located right next to the hotel. Just across the parking area, there’s a 24-hour convenience store called Obentou Hirai offering ready-made bentos, hot meals, ramen, and udon — extremely convenient for late-night snacks or quick meals.
🍱 We chose a room-only package without meals, and in the morning, we visited the local souvenir and food center at Aso Station. It had a great selection of local foods and breakfast options, plus plenty of gifts and souvenirs to bring home.
Overall, a comfortable stay with everything we needed nearby. Highly recommended if you’re exploring the Aso area!
Llyubov matyushchenkoThe onsen was wonderful. This was our third visit, but our first time staying overnight, and we came with our 8-year-old child. Everyone thoroughly enjoyed it.
Our room was traditional Japanese style, complete with tatami mats and authentic decor. There was a separate alcove with a hot water dispenser (thermo pot) for making tea. The windows overlooked the courtyard, offering a beautiful view of maple tree branches.
Dinner was a kaiseki meal, served course by course, featuring 9 different dishes – we particularly enjoyed the charcoal-grilled river fish, sashimi, and beef steak. The portions were quite generous. Breakfast was also excellent.
The staff were very friendly. A young man who showed us around, upon learning where we were from, mentioned his love for Tchaikovsky and even added a 'thank you'. The hotel also has a souvenir shop on site. Both indoor and outdoor baths are available, offering views of the river and forest.
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