I stayed with my family for two days, and really enjoyed! Location wise it’s within walking distance from outlet, and there are also shuttle bus options every 30 mins. Room is spacious in Japan standard, nothing fancy but all practical. The highlight is waking up in the morning, open the curtain and see birds jumping around the trees. There is also a nice lake and plenty of grass for my daughter to walk around. Sakura trees are the silver lining. Overall, a good escape from hustle bustle
During the skiing trip in Hakuba, although I didn't drive myself and the transportation was a little inconvenient (the shuttle bus with fewer flights sometimes couldn't fully meet the needs), the hotel's front desk service made me feel extremely warm and thoughtful. Here, I would like to express my sincere gratitude to several front desk staff for their enthusiastic assistance and professional service.
This was my first time to go skiing in Hakuba. I was unfamiliar with the local environment and did not have a car. In addition, I had to send my luggage back to the airport, so I encountered many challenges during the process. First of all, I would like to express my special thanks to an older male waiter who was kind and polite. He helped me with the delivery service. The process was very careful and made me feel at ease.
Secondly, thanks to a short, slightly fat but smiling male waiter. After learning that I had been waiting in the lobby for two hours because the shuttle bus did not arrive on time, he tried his best to help me call a taxi to the ski resort. Although he was unsuccessful in the end, he understood my persistence and was always willing to help. When I got back to the hotel, as time was tight, he took the initiative to ask his supervisor and quickly helped arrange a hotel car to take me to the station so that I could catch the bus and JR train to Tokyo. At the same time, he also helped me pick up my stored luggage and assisted in moving it. He was more anxious than I was throughout the whole process, which deeply touched me. I am deeply sorry that I was unable to express my gratitude or give a tip in person as I was in a hurry at the time.
Also, I would like to commend a young waitress. Although she was inexperienced, she was still careful and responsible, and tried her best to solve my problem, which made me feel her dedication and professionalism.
During this trip, the sincerity and enthusiasm of these service staff provided me with great help. Even when faced with emergencies, they always put themselves in the guests' shoes and demonstrated an excellent service attitude. Next time I visit Hakuba, I will definitely choose to stay at this hotel again because their service makes me feel at home. Thanks again!
In addition, the staff who clean the rooms are also very professional, polite and responsible. As for the hotel facilities, cleanliness, decoration and the quality and style of the restaurant food, they are all great.
I heard a long time ago that Nagano is a ski resort, but I didn't expect there to be so many people, especially white people. There is a children's park inside, where you can rent sled toys. The room has a view of the ski resort, but there are too many people, and the hot spring is average.
Hotel Tangram provides a unforgettable experience with its exotic location next to a ski/snowboard facility, to have supreme services and the thing.
I remember most except the skiing part is the onsen, the onsen provides a lovely arrange of tubs various sizes which consume of eg: cold bath tubs indoor warm tubs and an outdoor tub especially if you are lucky there might be snow raining in to the tub and you can witness a special surpirse.
overall I believe coming here is a good choice and can guaranteer you a good stay.
A wonderful stay here. Refreshed and modern. We had the family room with two futons which was pretty spacious. The only downside was that the basin was located inside the bathroom, making it inconvenient for others to use it. The location was brilliant as it was only walking distance to Echoland with plenty of dining options. The breakfast buffet had a pretty good range though if some of the dishes could be different each day that would be even better. One thing to note that is that the car park is unsheltered. We stayed for the ski season in January and on one night there was heavy snow, so the next morning we had to spend some time shovelling the snow around our car before we could drive it out. I suspect this is pretty typical in Hakuba though. Overall we were very satisfied and would highly recommend this for a family ski trip.
Excellent hotel. The location is superb, just 1 min from the bus stop to the Alpine route Oguzawa station n 2mins to the Train station of Shinano-Omachi. Supermarket is a few minutes walk while eateries are not far off. Beware that shops closed early in the town. Room is clean. There is a hot bath on the ground floor. Breakfast is buffet. Not bad. There are budget BnB nearby but worth to have a good night stay in a nice hotel.
The rooms are spacious and clean. The furniture may be dated, but it retains the authenticity of the Japanese vibe. The room view faces a mountain. The hotel also provides complimentary snacks and alcohol btw 9am to 11pm. Suitable for people who drive a car. Recommended if you prefer a peaceful and calm location.
📍Nozawa Onsen Grand Hotel
✨ Hotel features
The hotel is in a great location, close to the ski resort, and easy to walk to the hot spring street, winter stay is especially atmospheric to soak in the hot spring at night looking at the snow, especially in the open air, when the snow is super cold, the body is super hot, very magical ice and fire feeling.
♨️ Surrounding environment
🔹Nozawa Onsen Ski Resort - Long enough ski trails, rich terrain!
🔹Onsen Street Walk - Traditional Japanese street full of small shops, try onsen buns, Nozawa vegetables, hand-beaten soba noodles, warming and authentic.
🔹 Taoist God Fire Festival (January 15th every year) The atmosphere is super lively!
🛁Rooms & Facilities
🔹 Hot spring large bath & open-air bath view is excellent, unfortunately private bath was not open during stay.
🔹 Spacious room, clean and tidy, Japanese design, super comfortable to sleep.
🔹 Winter is especially feeling, as soon as you open the window, you will see the mountains of white snow, after skiing back to the hotel to bathe, chill the whole way.
🍽️ Dining experience
🔹 Breakfast (buffet) - Western + Japanese option, miso soup, Nozawa, grilled fish are quite good.
🔹 Dinner (Kaiseki) - Exquisite Japanese banquet cuisine, including sashimi, wagyu beef, tempura, taste good but no special surprises.
💗 Check-in experience
The perfect combination of skiing + hot springs, the hotel environment is comfortable, the location is convenient, the surrounding traditional hot spring street, and the Daozu God Fire Festival such a limited experience, winter stay CP value is extremely high!
#Nozawa Onsen Grand Hotel
#NozawaOnsen
#Ski Accommodation Recommendation
#hot spring hotel experience
#Open-air bath
#Skiing and Hot Springs
#Japanese Inn
#A must-do for winter travel
#Driving Japan
#Fire Festival Shocking Experience
The facilities were what stood out at this hotel, from the complimentary red bean soup and crackers post-ski, to the beautiful public and private onsen with free ice pop and coffee milk, to the ping-pong table that our boys enjoyed in the evening. We booked the evening meals package with Ctrip which made it very convenient to have dinner in the hotel. The food was delicious although there was too much of it and it took 90mn to complete the course. I wish there was a casual Japanese restaurant onsite. The two bedroom junior suite gave a lot of extra space and privacy 👍🏻. What we found strange was that our room was ready by 1:30pm and our luggages were in but we weren’t allowed in until 3pm. Please make a conscious effort not to loose the hotel key card as they charge ¥3,000 for a lost keycard. That last note put a dim on our otherwise great stay.
The hotel is located halfway up the mountain. Dinner is buffet style, including alcoholic beverages, and is limited to 90 minutes. The hothouse has indoor and outdoor hothouses and is generally very comfortable.
Very Good
63 reviews
8.1/10
Price from
DKK 408
per night
Check Availability
See All Hot Springs Hotels in Nagano Prefecture
Recent Reviews for Nagano Prefecture Hotels
See all
9.2/10
Great
SSOPA■There is a free shuttle bus from Matsumoto Sta.>>Hotel 16:00/17:00 Exit the station and walk to the right to wait for the bus near the police station. The bus will have a Shoho sign.
From the hotel>>Matsumoto Sta. 9:00/10:00 If you want to stop by near the castle, tell the driver. He will let you get off along the way before reaching the station.
■Before checking in, we went to Kamikochi first. In the morning, we left our luggage at Ace Inn, which is part of the same chain. We will get a numbered tag to pick up our luggage at Shoho. / After checking out, we will go sightseeing in the city before returning. We can leave our luggage at Shoho. They will send it to us to pick up at Ace Inn.
■Free drinks from 15:00-20:00: Tea, coffee, fruit juice, beer. / Welcome drinks are tea and 3 types of pickles.
■The Panorama View Onsen alternates between men and women. / Another onsen is separated for men and women and uses the same time.
CCraigoWowee!! What a hidden gem. This hotel was small but punched a knockout!! Pricey but you get what you’ve paid for and more! Hidden in Omachi this hotel offers those wanting to go to the ski parks of all with a complimentary shuttle bus. The staff were super friendly and service was so good!! The food was to die for as I recommend the buffet style for breakaways and dinner as it had everything! Private onsen with a private onsen for females which showed their privacy. Gym, kids play room and also indoor pool. The list goes on! Thank you so much!!
MMeowVanWhat an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel.
Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself.
We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet.
In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies.
Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!
GGuest UserThe rooms are spacious and clean. The furniture may be dated, but it retains the authenticity of the Japanese vibe. The room view faces a mountain. The hotel also provides complimentary snacks and alcohol btw 9am to 11pm. Suitable for people who drive a car. Recommended if you prefer a peaceful and calm location.
GGuest UserAll the staff, including the children, were very satisfied with their attentive care. The facilities and service are child-friendly, and the food is delicious.This is a hotel I would like to visit again if I have the opportunity.
HHanaLocation is great, it is just on the main road and by the lake. I remember there was a Lawon convenient store not far away when we drove past. We stayed there for 1 night.
I highly doubt if we were given the wrong room type, as I booked a room that can see the full Suwa Lake, but the room we have got is at the corner. It is because of the cherry blossom season, there are so many mosquitos outside so we couldn't open any window. According to the information provided by the hotel, the mosquitos don't bite human, but create stains on clothings.
Anyway, the room has a private onsen. It was quite small, and look a bit old. The water is very hot, though I couldn't smell any sulfur so it is not a real hot spring. As the windows can't be opened, so it is a quite stuffy inside the bathroom. The room has equipped with all amenities, but no bottled water. The hotel mentioned the water is drinkable from the tab. The room is quite clean and spacious. The mattress is quite nice, it was good for taking a rest after a whole day trip. We chose the meal package (breakfast and dinner). They were both Japanese style with a lot of dishes and options. Food is great. Nagano is not a place that produces meat, so mainly there are a lot of vegetables.
With the price we paid for, the hotel services, food and everything is quite reasonable. However, the hotel is a bit old. Nothing is special other than providing a clean room to sleep.
GGuest UserAmazing Stay at Hotel Iwasuge – A Hidden Gem for Ski & Onsen Lovers!
We had an incredible stay at Hotel Iwasuge, which truly became the highlight of our trip. While the interior may be a bit dated, the five-star service and exceptional food more than made up for it. We stayed for two nights on a half-board plan, and every meal was different, delicious, and thoughtfully prepared. The hospitality was outstanding—every staff member was incredibly helpful and made us feel right at home.
The location is perfect for skiing, with ski-in, ski-out access. There are two lifts right next to the hotel—one going up and one going down. The slopes nearby offer a mix of red and green tracks, making them ideal for beginners and families. Our kids especially loved the wide, easy slopes. We also rented ski equipment directly from the hotel (though helmets were not included).
After a long day on the slopes, the Hoppo Onsen was the perfect way to relax. The onsen itself is so good that we noticed some visitors coming just for the hot spring experience!
We have stayed in many four- and five-star hotels, and Hotel Iwasuge is truly one of the best. It may not be as widely known, but it absolutely deserves more recognition. We highly recommend it to anyone looking for a fantastic ski, onsen, and gourmet experience in Shiga Kogen. We can’t wait to return!
WWuyayizhiThe hotel's pick-up service at Yudanaka Station gave a very good first impression. Although the facilities are a bit old, the service is very warm, the room is very large, and there is a private hot spring. Every morning, the hotel also picks up guests to the Snow Monkey Park for free. However, there is a small flaw in the service I personally encountered. When I checked in, the hotel informed me that the return time from the Snow Monkey Park was 12 noon, just in time for the 12:30 bus back to Nagano, but in fact it became 12:30 the next day. I had to take the next bus back to Nagano. Because there were fewer buses, it was about an hour and a half late.
ZZheng WenI stayed with my family for two days, and really enjoyed! Location wise it’s within walking distance from outlet, and there are also shuttle bus options every 30 mins. Room is spacious in Japan standard, nothing fancy but all practical. The highlight is waking up in the morning, open the curtain and see birds jumping around the trees. There is also a nice lake and plenty of grass for my daughter to walk around. Sakura trees are the silver lining. Overall, a good escape from hustle bustle
GGuest UserThere were bookshelves everywhere, both in the rooms and in the corridors, and books of all genres were freely available to read. I was able to enjoy a relaxing and soothing time while soaking in the hot springs and reading. This is an inn that I would like to stay at for longer and again.
All of the dishes were made with fresh ingredients that had a seasonal feel to them, and I was truly satisfied.
The large tatami room bath and the open-air bath both have soft hot springs that you can use as many times as you like. The ceiling of the bedrock bath was a starry sky, which made for a very soothing space.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.