Nice cosy hotel. Hotel parking very limited, got to park outside parking, got 1 at 700 yen for night parking 1900-0700. Nice breakfast buffet & ice cream after onsen. Got 2 massage chair, same level as onsen. There's free washing machine usage only beside men onsen so quite inconvenience for ladies to use. Dryer 20mins @100yen.
We were very satisfied with the kids' playroom, which was our main attraction.
It was very spacious and had a wide variety of play equipment, so the kids had plenty of fun from check-in to check-out without getting bored.
In addition, there was a free shuttle to a nearby ski resort in the winter, so it was great that we could easily go out to play in the snow without having to drive.
However, the other selling point, all-inclusive, was a disappointment.
The lounge hours were limited, and there were no lids or trays for drinks, as if they were not expecting people to take drinks back to their rooms.
It is clear that one of the reasons the lounge was crowded was that the usage time was short.
Even at the restaurant buffet, there were no cups to take back to the room.
If the buffet is limited to 60 minutes, I would like you to take your coffee home and relax in your room.
Of course, the refrigerator in the room was empty.
In the end, we had to buy expensive plastic bottles, so it is not inclusive at all.
And there is only one vending machine, which is inconvenient.
Think of the lounge as just a welcome drink.
I would like them to consider changing the label to welcome drinks or making the lounge available at any time.
I felt that the issues mentioned in other reviews,
• Long lines at check-in
• Luggage carts available on each floor
• Bathroom amenities
were addressed by the facility.
It’s far from the station and I didn’t realize it until after I made the reservation.
It is recommended if you are considering driving
Room tidy but shabby
There are many situations where wallpaper is applied with adhesive strips
Courteous service at the counter and excellent service
Because of late check-in, they extended my check-out by one hour.
Hotel Mystays Fuji Onsen Resort offers a fantastic blend of comfort, convenience, and breathtaking scenery. The highlight is undoubtedly the stunning view of Mount Fuji, visible from many rooms and the open-air onsen, making for an unforgettable experience.
The onsen itself is a must-try, with soothing natural hot spring waters perfect for unwinding after a day of sightseeing. The hotel maintains a clean and modern ambiance, with well-appointed rooms that, while not overly spacious, are designed for comfort and functionality.
Service is efficient and polite, with staff always ready to assist despite some language barriers. The breakfast buffet offers a decent variety of Japanese and Western options, fueling guests for a day of adventure. The hotel’s location is ideal for exploring Fuji-Q Highland and nearby attractions, with shuttle services and easy access to public transport.
Overall, it’s a great choice for travelers looking for a relaxing stay with unbeatable views of Japan’s most iconic mountain.
The ambience was fabulous and Kaiseki meals astonishing. The room big and comfortable. The price was well deserved. Kagetsu is top notch with their attention to details for their service, food, Onsen baths and more. Don’t hesitate to go there. It’s a dreamlike stay. 🎎
Nice breakfast! It has great variety of breakfast choices ranging from Japanese, Western and Chinese food, the taste is really authentic and delicious! The Mt Fuji view from the hotel restaurant gave us an unforgettable experience and I will definitely visit this hotel again!
Although the building is very old, when you go inside, every corner is clean and the quality of service is eye-catching. In a calm atmosphere, you can feel the blessings of nature. Because it is on a high platform, Mount Fuji can be seen beautifully in the distance.
The check-in procedures were also very detailed, and the facilities, hot springs, eating styles, etc. were all explained in an easy-to-understand manner.
A total of three meals were eaten, and each meal was very satisfied. The portion of afternoon tea is moderate, giving people a light meal feeling, and supper is a whole western meal. I also ate western food for breakfast. Because there are waiters at each table, there is no inconvenience.
The hot spring is also full of fun, there is no one inside, and you can spend extravagant time. It is recommended for those who like hot springs to try it once. You can also go to and from the hot spring on the same day with lunch!
Best Fuji View from the room. The room was just nice to fit 2 people with 2 luggage. Hotel breakfast at level 4 also provided the best Fuji View. There are multiple selections at their Japanese buffet breakfast too. The hotel does provide complimentary access to the Onsen next to the hotel. If you drive to the Hotel, can get a complimentary parking ticket from Front Desk. Overall I have enjoyed my stay.
I was pleasantly surprised by how spacious the room was—much larger than I expected. The toilet and shower were in separate rooms, which was really convenient. The ryokan-style bed gave a lovely traditional Japanese feel, which I absolutely loved. There's also a window-side table where you can sit and enjoy a full view of Mt. Fuji all day long. I was lucky to visit on a clear day and saw an unobstructed view of Mt. Fuji—it made the trip truly unforgettable.
Breakfast was delicious with every dish. The hotel also offers a laundry room, a kids’ playroom, and a stunning Mt. Fuji view onsen—perfect for relaxing after a long day of sightseeing. The staff were very friendly and helpful, and after check-in, there was even a shuttle service to Kawaguchiko Station. Highly recommended!
I had a wonderful stay at this hotel. The room was exceptionally spacious with a stunning view of Mt. Fuji. The bed and pillows were very comfortable, ensuring a restful night’s sleep. The bathroom was large and well-appointed. I particularly enjoyed the outdoor onsen, which was both relaxing and beautifully maintained. The breakfast was delicious with a good variety of options, and the staff were consistently friendly and helpful throughout my stay. I would gladly return and highly recommend this hotel to others.
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AAaronEngNice breakfast! It has great variety of breakfast choices ranging from Japanese, Western and Chinese food, the taste is really authentic and delicious! The Mt Fuji view from the hotel restaurant gave us an unforgettable experience and I will definitely visit this hotel again!
PPICHEWA_I arrived at Kawaguchiko Station in the afternoon and decided to leave my luggage at a locker near the station before visiting Oshino Hakkai. I returned to the station around 5 PM to retrieve my luggage and called the hotel to inquire about their FREE Shuttle Bus service. Luckily, I caught the shuttle bus back to the hotel in time. The driver was very polite and helpful, assisting me with my luggage both ways.
The hotel had a nice and standard atmosphere, both inside and out. The staff at the lobby were friendly and spoke excellent English. They were able to provide me with all the information needed.
My room was a 20 square meter Lake View Room with a stunning view of Mount Fuji. It had two single beds, a desk and chairs The entrance had a large mirror and the storage space. Unfortunately, the remaining space in the room was too small to fully open my 28-inch suitcase. Luckily, I was alone, so I used the second bed to store my belongings. The bathroom was small but well-equipped with a shower, bathtub, and an automatic toilet.
The onsen was located on the 6th floor and was divided into male and female sections. It was clean and spacious. However, around 8-10 PM, it got quite crowded. If you're not accustomed to this culture, you might want to visit during the morning. (Operated Time : 3PM-2AM & 5-10 AM)
The hotel restaurant offered a variety of dishes. I checked the menu and decided to purchase a dinner coupon at the lobby. The dinner buffet was served from 6-9 PM. Breakfast (7-9AM) was included in my package and was slightly different from dinner. Overall, the food was decent but not exceptional. I recommend arriving early for dinner to avoid the crowds.
Key Points:
- The hotel offers a free shuttle bus service every 30 minutes between the hotel and Kawaguchiko Station.
- There are no convenience stores near the hotel. The hotel's convenience store has limited options.
- There is only one restaurant near the hotel, and it's only open for lunch. If you don't have a car, your dining options are limited to the hotel's buffet or instant ramen (from hotel's convenient store at Lobby 1st floor).
SSIRIPORNI was pleasantly surprised by how spacious the room was—much larger than I expected. The toilet and shower were in separate rooms, which was really convenient. The ryokan-style bed gave a lovely traditional Japanese feel, which I absolutely loved. There's also a window-side table where you can sit and enjoy a full view of Mt. Fuji all day long. I was lucky to visit on a clear day and saw an unobstructed view of Mt. Fuji—it made the trip truly unforgettable.
Breakfast was delicious with every dish. The hotel also offers a laundry room, a kids’ playroom, and a stunning Mt. Fuji view onsen—perfect for relaxing after a long day of sightseeing. The staff were very friendly and helpful, and after check-in, there was even a shuttle service to Kawaguchiko Station. Highly recommended!
LLinerGood service and location near the station with free parking a short distance in front of the ryokan, ryokan comes with a public bath where all guests must pay a small fee regardless if you are using it or not. 1 small weird detail is that in order to use the hot water for the room shower, the water taps at the basin need to be turned on towards the hot temperature and wait for a while before the shower has hot water.
LLL22Enjoyed our stay at Bessho Sasa. The view of Mount Fuji is beyond amazing especially from the rooftop open air onsen area. The dinner provided in the half board package is a full nine course dinner Japanese cuisine menu which is perfect if you are a Japanese cuisine fan like me. The room was smaller than I expected, however it was sufficient for the three of us with each of us having our own very comfortable single bed to sleep in. Complete amenities and the service is excellent. Would definitely go back there again.
GGuest UserThe scenery outside the hotel is very beautiful. There is a Family Mart next to it where you can buy food. The hotel dinner is highly recommended. The boss speaks Chinese and communication is very convenient. Although there is no hotel connection, it is very suitable for self-driving tours. You can park in front of the hotel
HHon ChunThe view from the balcony is manigficient, right in front of Fuji Mountain. However, the checkout time is a bit early, 10am, and request for late chekout, say 11am, is not allowed, which is disappointing!
AAutumnLeafThis is by far the best hotel I've stayed in Japan. Hospitality, cleanliness and food were perfect. Best value for a all-inclusive onsen resort by the lake.
Staff were friendly and attentive. From the time we arrived to the time we left, we felt welcomed and well taken care of during our stay. They received us from the carpark and got our baggage for us. When we left, they made sure to carry our luggage to the car.
Rooms and the guest onsen were clean, big and spacious, with propery air-conditioning and heating. It also has a good view of mount Fuji from the room balcony (though unfortunately it was raining for the 2 days which I was there)
The food was amazing as well, there were so many choices and we were left stuffed after both dinner and breakfast.
Would highly recommend anyone this all inclusive hotel if you have the chance.
HHanaSKStayed here for 1 night. The room is clean and cosy. Futon were very comfortable and warm (It was 1 degree Celsius that night and we don't feel cold at all). But there's a heater option on the air conditioner.
Onsen was nice but make sure you follow their rules. You can bring the towel from your room to the onsen, but if you want a new fresh tower it's 500yen (if i rmb correctly).
Breakfast is Japanese style, very hearty. But if you're not a rice person then i suggest to skip. There are 2 timing to choose, 7am or 8am.
You have to book the shuttle van in advance. I booked it during check in for the next day to Kawaguchiko Station. But don't worry if you're unable to book the shuttle van, there's a bus stop just opposite the hotel.
Overall a pleasant stay. The weather wasn't good tho (heavy raining and it was between 1-5 degrees) so we were just chilling in the room the whole time.
GGuest UserFor any Yuru Camp anime fans, if you also are interested in an Onsen experience this is the perfect place. The facilities and staff are amazing! I couldn't believe the size of my room, especially after coming from a business hotel in Tokyo. I thought Deluxe Twin was just the ”deluxe” version of a standard single twin size bed room instead of two twin beds but there are no complaints.
Given it's more remote location I was expecting zero English but I was so surprised at how well some of the staff spoke English and had print outs for English speakers. I have to shout out two staff members, Nozomi and Joon Bae's english combined with my limited and grammatically atrocious Japanese they went above and beyond making me understand how everything worked as well as assisting me with my ventures outside of the onsen. They have two e-bikes available for rent which I rode to the next station on the minobu line so I could visit the school that was used in the anime as well as get a taxi to take me to Lake Shibere, from episodes 6 and 7 of season one.
It was my first time in Japan, being the only foreigner at the hotel for the two full days, I only visited the baths once however the facilities are amazing and I plan on going back to use the Onsen more.
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