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We have visited this hotel with friends twice before. Loved it. This time we got a ridiculously small room, and on top it faced the street with lots of traffic noise from 5 am. The size meant that when you got out of bed and went towards the bathroom, at the end of the bed you had to bend down to get under the wall mounted TV. We asked for a better room – not possible. At departure we asked for a reduction of the prize – not possible. When we complained the answer was: “The room you get all depends on when you booked the room”. Which is a ridiculous answer, as we booked the room 3 months in advance, and had specified which room we wanted. Looking at other customers experiences, I suddenly agre with other customers: The breakfast is close to meager, compared to other hotels in that price range. So good bye to SOFS from excellent customers, who have always booked directly, saving the hotel the 20% fee to the international booking sites.

Wonderful little hotel in the centre of Aarhus and a great base to enjoy the city from We had a lovely en-suite with a bath which we enjoyed. We did feedback to the staff that it drained very slowly and up through the shower after we used it, which they assured us they would sort out. Very comfy bed and spacious room. Breakfast was a good variety of buffet food with options for myself being gluten free We would stay again.

There is no elevator but that is not mentioned in any information. There is no one to help to bring luggage to the room; for two ninety year olds traveling for five weeks, I had to ask someone on the street to help me carry our two small suitcases up a curling staircase. The “breakfast” was negligible, the poorest of any hotel at which we stayed in those five weeks. The room was adequate and the staff was pleasant and helpful with suggestions and directions. Parking is ten minutes away although limited street parking is available for loading/unloading luggage.