The Spires Serviced Apartments Aberdeen

Disappointed with communication from this property. Requested a car park when we booked 4 months ago and only informed day before that non available. Another person booking in advised they only booked a month ago and got one. The entrance is not as per the pictures but down the back of the driveway. Appears as though some of the rooms are owner occupied. There was no receptionist service either on our arrival or departure. An area out back was filthy with cigarette butts strewn over the ground. The front of the property had a lot of rubbish lying around Room was of a satisfactory standard.

Great location for City and Deeside. Also on bus route. Fully equipped kitchen and washing machine available. Comfortable. Friendly staff. Fish and chip shop and supermarket very close by.

Late check in worked a treat, car park superb. Apartment is big, very spacious, 3 seater and 2 seater settee in the lounge, big bedroom and decently appointed kitchen, it’s functional, but definitely not the exclusive luxury suite advertised. Oh and breakfast, one croissant, jam and a Bob of butter, £9.00!! No serial bar, yogurt or milk as detailed in the guest info. Would I stay again? Maybe if there was nowhere else suitable available. Now if it was advertised as basic, functional large self contained apartments, I would come back, because that is what it is!

Arrived at 5 o’clock just as the keys to our apartment were being put in the safety deposit box. One of the staff kindly showed me round to block D and pointed out our apartment. The front door of the block had been wedged open but the staff member kicked the wedge away. I went into the apartment and used the toilet. When I came back out to get the rest of the family from the car park, I found that I couldn’t open the front door of the block. The latch to open the door just carried on turning… I was stuck! Luckily, I had my mobile with me so I phoned my husband who came round to block D and I passed the keys out to him through the letterbox in order for him to unlock the block door! Surely this is a fire hazard as it prevented access and egress from the building? I called the helpline number and reported the matter but upon leaving the following day, the lock was still not functioning. The apartment itself was rather tired looking. The carpets could be doing with some tlc as they were quite dirty and there were many stains on them. Also, a lick of paint wouldn’t go amiss. The sofa was really uncomfortable and sagged no matter where we sat. There were several stains on it too. The heating didn’t work and the underfloor heating fuse had been removed?!? There was dirt and debris left on the kitchen floor beside the bin, the crockery wasn’t clean and although there was a teapot, it had no lid! The kitchen smelled very stale, and the fridge also had a funky smell. I wish I could say I got a great nights sleep but unfortunately not. The mattress of the double bed was solid and made noise every time I turned over. There was also an awful lot of traffic noise which didn’t make matters better. In the second bedroom, the bedside light wasn’t working. Pre-arrival, we’d paid an extra £30 for a late checkout yet the cleaner came to service the apartment while we were still in there. On the plus side, there is ample free parking. However, sadly, I wouldn’t recommend as it was an all round disappointing experience for the £119 apartment charge.

My stay was Brilliant overall!

Lovely apartment, everything you need. Lovely staff too very helpful ☺️ close to shops and really good chippy. Made a long 2 weeks down for hospital much more enjoyable. Would definitely recommend! And will definitely be back in the future!