Aberdeen (Westhill)

Cheap and feels cheap. The room was a good size and the building was nice, but the hotel is run with the clear priority of saving money. The room wasn't properly cleaned when we arrived and despite asking they never cleaned it while we were there, just have us new towels. Surprisingly stingy about cups, there were none in the bathroom, just one each in the bedroom and when I asked for more (we were staying for 6 nights) they basically said no.

First of all the positives. Being a Premier Inn you know exactly what you are getting with the room and this was up to the usual high standard. The bed was comfy and the shower was excellent. Moving on to the downsides. The room temperature was baking hot, and with no aircon at this hotel I can imagine the temperature would be intolerable in the summer. The window only opens by a very small fraction, and not enough to let very much air in to cool the room. I was unable to sleep with the duvet in that temperature and ended up having to use a couple of towels from the bathroom to sleep under at night. Allowing the windows to be opened further would be very handy as I find I simply cannot sleep in a room that is 23 C. The main issue during my stay was the seagulls, especially the noise they were making in the car park all night. I would say I was lucky if I got around 3 hours sleep. Another big problem I found was my car was completely covered in seagull droppings in the morning, and I had to go to a car wash. There was even a seagull perched on top of my car while I was getting into it and it made little movement when I tried to shoo it away. Hopefully the hotel is able to go something about this, but this is possibly an issue that the hotel need to call in an outside party and the local council to help them deal with. Finally breakfast was what could only be described as chaotic. The poor young guy working there seemed totally rushed off his feet and the place seemed short staffed in the morning. There were no glasses, or plates, or bowls, or milk and it was a bit of a wait for any of these items to be brought over. He was doing his best but he really could have done with an extra pair of hands to help him.

Excellent stay - bed and pillows so comfy - duvet and bedding good - room temperature just right - staff really helpful and on hand for anything you might need - lovely restaurant next door and always have a great meal - plenty to choose from and good value - wine nice too

What can I say except one of the best premier inn we've stayed in. We had room 9, accessible room. Upon arrival guy on reception very helpful, area very clean, a tea station available to help yourself to extra tea, coffee etc. Arrived at room.... spotless, smelt fresh and clean, bathroom was shining, spotlessly clean. Bed very comfy, warm room with adjustable heater. I asked for iron and board and the reception guy brought it along. We were very comfortable during our stay. Decided to have breakfast and it was beautiful. Buffet style, plenty hot food and cold selections. If any complaint it's the toaster!!!! 4 times I put bread through, still not toasted right.. maybe needs changing. Definitely value for money. We will certainly return here without hesitation. Do NOT be put off by 1 star reviews, honestly place was just lovely.

I have stayed here many times in the past,I never had a bad room and the staff are always first class,it always used to serve the best breakfast in Aberdeen,but this time it was awful,thick congealed fatty bacon and the worst tasting sausages I ever had they had a really funny rotten taste off them,I couldn’t eat them at all even when smothered in brown sauce,like the worst sausages you could buy from Netto! The room in fact the whole hotel had no heating on,I asked for heating and the girl arrive with two oil filled radiators which were fine for me,just be aware,breakfast finishes at 0900! The restaurant was good and again the staff were excellent,because of the breakfast I will be staying in the Holiday inn down the road next time,sorry,a good place ruined by bad management.

The room was smelly and mouldy. The window had mould too. The shower was leaking all over the bathroom floor. My room was on the second floor, and as soon as you get of the lift you'll see a dirty carpet, and further you go it gets filthier and smelly. There was no-one in reception to talk to when I left