The Angel Hotel

My Wife and I called into The Angel for a spot of lunch , very comprehensive menu , first class friendly service and an excellent meal in a delightful courtyard .

Went to the Angel thinking it would be something special and I can honestly say there was nothing special to it at all - sat at a table with just table cloth - not laid with anything. The poached eggs on toast was like something I would do at home and the bread was cheap loaf bread from supermarket and the granola was like something from an Asda meal deal - was meant to come with a coulis and didn't when I asked they said it was on order no delivery and not mentioned on ordering - the service was poor and when I had to ask for bill I was greeted a a grunt and face change !! no words - this was today for fathers day and wasn't even busy so no excuses - expensive and so disappointed taking my partner there - I came out full of apologies.

Wow, this is an absolutely beautiful boutique hotel with outstanding staff! We visited for my wife’s birthday and absolutely loved it. We had our teenage daughter with us (14) and the hotel came up with a great solution - two bedrooms set inside one lockable door. Our rooms were stunning and so cosy. I have to praise in particular Natalia on the front desk - and Patrick, Alex and Sonu in the restaurant. Their consistent care, attention to detail and warmth was genuine. You can’t train that, it’s about getting the right people.. We had the Afternoon Tea. It is absolutely legendary and the best Afternoon Tea I have ever tasted - even better than any I have had in London. Most Afternoon Teas focus too much on the sweet. One of the special elements with this one is it is a much better balance between savoury and sweet to make it a proper meal. You can easily have it early as a lunch if you want to (starts from 1pm). There were many surprises and everything was utter perfection - so fresh. The room in which it is served is not too large and not too quiet - just a relaxing buzz and the tables are well spaced from each other. Sometimes it’s the little things that make the difference. I ordered an Americano and they brought a double espresso with enough hot water for me to make it as strong as I liked. I was impressed The public areas are so varied with something for everyone. The decor is high end but retains the character of this beautiful building. It feels smart, individual, warm, homely - everything you would want in a hotel. Everywhere is beautifully clean and maintained in a way that does not intrude on your stay. Abergavenny itself is a charming town with a warm and friendly local community. We were lucky enough to visit when the Steam Rally was on and it was a highlight of our visit - like the sort of traditional fair that used to be in years gone by, and which you can’t really get in the London region anymore. So relaxing. There is lots to do in the local area and it is a great base for exploring South Wales if you have a car. The hotel has a small car park on site so best to book in advance. If I could improve one thing about the hotel it would only be to boost the WiFi as we didn’t have any in our bedroom whereas in my daughter’s room it was fine. The WiFi downstairs in the hotel works well. It’s a minor point and did not impact our stay. Thank you to all the team at the Angel for giving us probably the best hotel experience of our life and for making my wife’s birthday so special. You are all a class act and you should feel very proud of the great work you are doing.