دبل تري باي هيلتون أبيلين داون تاون كونفينشن سنتر

As always great check in service and even brought me 3 breakfast plates in the morning. 10/10 recommend staying here. P.s. The bartender named Lexi is really good at her job.

New hotel very clean . The staff was amazing . They offer you cookies at check in. ( Take it , there good) the rooftop pool was very nice with a great view to downtown . The food in restaurant is pricey but worth ever penny ....absolutely amazing !! The room itself was also amazing .I Can not say a bad thing about this hotel bc it's perfect .

Trevor at the bar was FABULOUS!!!! He was so attentive and kind. He was able to replace our original bar tender Macy who had SUCH a poor customer service base. We were very close to just leaving, and when Trevor stepped in he saved the business we were contributing. I expressed my disappointment with Macy to the front desk attendant Hannah and she was super understanding and ask how she could make the stay better. I simply told her by speaking to her so someone else did not have the same experience. I advised we have been here since Sunday night, and this evening was one of the worse nights because of Macy. The room/house keeping could use some work. The trash was never emptied, the towels were folded, they did not replace coffee cups, pods, or wipe down the counters as previous stays have completed. The stay over all was nice, mostly because I’m not a very messy person. I made the bed myself and kept the room clean, it simply would have been nice to have the coffee cups replaced for the next mornings coffee brew and the make up towelettes replaced also. Yes they are complimentary- understandable. However, for the amount of financial compensation to stay at the hotel it’s minor “adjustments” that would have been better.

Kaitlyn made us delicious, original drinks and stellar service! We will be back soon! The Doubletree is a fun staycation.

Frances is an excellent front office manager. She is very polite and down to earth individual. She knows how to take care of guests. Truly an asset for Hilton.

Samantha at the front desk was fantastic. I needed a specification printed for a key meeting. Samantha helped and stapled ten copies for me with a great attitude and a spirit of support. As a Diamond member who stays at many Hiltons - Samantha is one of the best ever. Thanks for making my day better.