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Fabulous staff, couldn't be more helpful. Food is wonderful, service great. Down side is the parking! Sat Nav takes you to the front of the hotel, car park is at the back which is hard to find. The hotel has no instructions on anything, complicated system on getting the lights etc to work. Air con is great but again, no instructions. A simple fix would be to have a folder on how to make things work! No lifts which for someone with mobility problems is a huge issue.

Oh wow! I've not been here before but I popped in for a meal. Their menu is so tempting! I had comfort food - sausage and mash! Absolutely yummy!!

Abington is a beautiful city and from the exterior of this hotel is attractive. The interior is a mess. During the day front desk is not consistently manned and you often had to wait until the unfriendly attendant returned for service. Our room was on the third floor and we had to schlepp our bags up two flights of stairs barely wide enough to fit our bags. Along the way we saw a torn and dirty carpet. Our room was small with barely enough room to store our bags and still walk around. The room was badly in need of remodeling, new furnishings, a paint job and a though cleaning. The rugs were dirty and shower stall was covered with black mold. It makes you wonder if they don’t clean the room then are they laundering the linens properly? The positives: The location is good, our room had air conditioning and there was functioning towel rack in the bathroom. It was quiet at night after the wedding party dispersed after midnight. Breakfast was excellent as was the service during breakfast.

Fabulous evening at The Crown and Thistle. The service was the best we have had for a long time. The two ladies serving us (really sorry we didn’t get their names) were brilliant. My daughter has an allergy and they made sure she was fully comfortable, and lots of options for her. Absolutely would recommend, and the food was great too! 6 starters, main courses, and a few puddings, all demolished!

I would not book a room here ever again. We booked through ******* and they confirmed that the hotel overbooked itself and left us out in the cold with no place to stay. We tried to check in at 2300 and the hotel lied to us and said that they had no record of our booking. We were prebooked and prepaid. I would not be surprised if they found someone willing to pay more for our room and booted us. The staff at the desk was very unfriendly and unhelpful. I would recommend avoiding this place entirely unless you love panicked scrambling to find lodging late at night . The Hilton across town was much more accommodating, and the staff was actually trustworthy and friendly.

We stayed in room 11 which was very tired. In the bathroom the paint is peeling off the ceiling and there was mould all over the walls. The communal hallways and stairs are very tired and need refreshing as a priority. Still, we slept well and the breakfast was fantastic which made it just about worth the £141 price tag. Car park was limited spacing and very awkward layout.