Holiday Inn Express & Suites Absecon-Atlantic City Area

I have stayed at many Holiday Inn hotels throughout the states and this by far is the worst. It wasn’t even the hotel rooms it was the service and how my family and I were treated. I can remember his name but the worker was extremely rude, had an attitude and even argued with my 15 year old little sister. They then called up a female who spoke Spanish to the room and she was disrespectful, prejudice and mean. She called my sister all sorts of names and then started recording us without our permission. All this was because the toilet was clogged and my little nephew went to the bathroom and didn’t know so it caused water to spill everywhere. They said we don’t know how to take care of our kids, that kids shouldn’t go alone to the bathroom, mind you he is 7 years old. They continued to record and be rude and then they charged us $200 to clean something that wasn’t our control. The incidentals deposit is for damages and the toilet clogging isn’t a damage. We spoke to the front desk worker and she was nice and said that the managers aren’t working which I don’t know if it’s true but she was nice so I appreciate that. I will be calling on Monday to speak with a manager to share this terrible experience.

If I can rate this hotel 1,000 times I will. I am so impressed by the way staff was with us. The room was very comfortable. Also a huge thank you to housekeeping for keeping up with the cleaning of the hotel, Housekeeping should always be recognized they play a huge role in hotels. Thank you again guys , My husband was very satisfied and it was his birthday week.

Es bueno para pasar en familia

Muy buena

Okay stay When my family and I got to the hotel we had to wait an hour because

Unfortunately I had one of the worst experiences staying at this property. During the quiet hours I overheard another guest in the room close by arguing and screaming. The last night resulted in the police being called. Management was not helpful at assisting. I’ve also contacted corporate in regards to this matter.