Rixos Hotels in Abu Dhabi

We enjoyed our stay at the Rixos although it's not as good as the property on Saadiyat Island. The buffet selection was not as comprehensive as other Rixos properties and Turquoise was closed for renovation. So they did the buffet in a smaller restaurant. Much less choice. Breakfast was average and food overall was just ok. I missed the curry selection they put on at Saadiyat. And no sujuk. We were not made aware of restaurant closures when we booked or that the 2 a la carte restaurants would be payable. This was disappointing and worth bearing in mind when booking all inclusive. This did result in a difficult encounter at one of the restaurants because the information we'd been given had included this restaurant in our all inclusive package, when we got there we were told no. Not good. We had a couple of other minor issues, no hot water on final day and a broken room curtain. The sauna also had a broken timer so you weren't sure how long you'd been in. Service was generally good but I don't think as attentive as other Rixos we've been to.

It’s not a very pleasant experience. When I made the reservation, I said it was the first day’s dinner plus the second day’s breakfast and lunch. When I checked in at more than three o’clock, I said it was the first day’s lunch and dinner. The second day only had breakfast. Check in The procedure is very slow, lunch must be used up before four o'clock, there is no way to eat. When the swimming pool was booked, it was said that it would open at 7:00, but I was caught up to swim at 8:45. Only suitable for children to play