Familienparadies Sporthotel Achensee - Families Only

Sporthotel is flawless. Everything for families has been thought of. A short ski break with a 16 month old was a joy. The creche is incredible both in terms of facilities and the people working there and allowed us to ski every day. Thanks so much to Julia and her colleagues. The food is incredible both for adults and children. All the staff are super friendly and thanks to Marina who looked after us every breakfast and dinner. The ski rental is attached to the hotel and the ski lift is across the road. We can't wait to go back next year.

Some really good parts: kids club, pool, ski school, horse rides for kids. All great. But two big downsides. Firstly, it seemed like they were trying to squeeze every penny out of us, like a budget airline would. The all-inclusive was not really - you had to pay for coffees at lunchtime for instance - and staff would come over and try to upsell. Same with alcohol: all had to be paid for as extra, and staff were trying to flog it as soon as we sat down. It makes the place feel a bit cheap and money-grabbing. It was so odd for these things to not be included in all-inclusive. Very different to other all-inclusive places I’ve been in the past. Then one other thing: it’s the first place I’ve stayed since at least the pandemic that didn’t have a smart-TV. Most people are there with their kids, so have to stay in the room from relatively early each evening, so the very old-fashioned TVs are not ideal - this would be such an easy thing to upgrade. Also, there were some really odd design things. There is a baby monitor system, but it attaches to the phone line, and the phone socket is in the adults’ room not the kids’ room. So weird. And if we had wanted to watch TV, it was mounted on the wall of the children’s room. Such a bizarre place to put it as it’s going to wake light-sleeping kids up. Literally anywhere else in the room would have been better. So yeah. Some really good bits, but I don’t think I would recommend to friends as the above downsides took the polish off.

Stressful on checkout day Has good potential. Pool/slides were not clean - however sinple but fun. Checkout time is 10 and IMPOSSIBLE to get later check-out time. If you like sleeping in and not stress, choose another hotel. Check out our YouTube videos soon.

Eigentlich ein empfehlenswerter Aufenthalt, wenn nicht 4 Wochen nach Abreise eine Email gekommen wäre, dass zwei Getränke zum Betrag von knapp 19 Euro während des Aufenthalts nicht verrechnet wurden. Es gab an diesem Abend ein Ausfall des Kassensystems uns wurde aber nach Nachfrage versichert wir müssen nicht bar bezahlen es wird alles korrekt berechnet. Nur nach 4 Wochen eine Forderung für diesen Betrag zu erhalten, wo doch die gesamten Ferien ein Vielfaches davon gekostet haben, hat einen sehr schalen Nachgeschmack und scheint sehr kleinlich und kundenunfreundlich Auch auf Nachfrage wird auf die Begleichung der Rechnung bestanden. Aus diesem Grund werden wir das Hotel bestimmt nie wieder besuche.

This is a perfect hotel for families and we were impressed with all the staff we had interaction with. The food was good and plentiful with a variety of dishes every day. The ski school was amazing and the children were taught well and enjoyed every single session. Our one slight disappointment was that any cup of tea, coffee or hot chocolate was extra outside of breakfast. That just took the rating down for us when in comparison with other 4 or 5 star hotels that we have stayed in.

This was our first time staying at a kinderhotel and this place didn’t disappoint. There were endless activities to keep the kids happy and childcare available for all ages from 9am -9pm. Everything was so well thought through from the design of the rooms which had a built in bedroom for the kids and the sink heights - one for grown ups and one for kids. The kids pool had two depths which were perfect for my 2 & 4 yr olds meaning we could relax while they splashed about. The outdoor slide was a particular highlight for my boys, I think they’d have played on that all day if we’d let them. The dinners were so easy with buffets for the kids meaning no hanging around waiting for their food. And the quality of the food was top notch. Staff couldn’t be more helpful and kind. Nothing was too much trouble. Without doubt the most relaxing and fun holiday we’ve had as a family. And all this in the beautiful setting of the Austrian mountains with so much to do and see by the nearby lakes. Thank you for having us Familienparadies Sporthotel Achensee.