Barnsley Resort

I stayed at this establishment on May 30 and 31, and my experience was nothing short of a nightmare. Upon check-in, the front desk staff asked for a card to cover incidental charges, but instead, they ran my card for the full remaining balance of my stay, which I didn’t even pay for—someone else covered that for business purposes. I reached out to Renee on June 13, and while she did refund my money, I was horrified to find that the very next day, I was charged again! They processed my credit card without my consent, which is completely unacceptable. This place clearly does not respect their guests’ financial boundaries. If you value your hard-earned money and want to avoid unauthorized charges, I strongly advise against staying here. Save yourself the headache and look elsewhere!

We visited the Barnsley with my son, his wife and their infant son. I have to say that the resort is underwhelming. It is advertised as an exclusive luxury resort but it’s below the standard of other luxury resorts that we’ve vacationed in. The value for the money is not there. Pros: The grounds are beautiful. There are multiple activities for families with young kids. It seemed ideal for a wedding weekend. Service at the restaurant was professional to some degree. Con:s: There’s much to be desired with housecleaning. Our rooms were not cleaned at all while we were there. The cottage where my son and his family stayed was dusty and the bathroom floors didn’t seem clean. The worst was that they found a roach hovering by the sink on their last night. They had to quickly pack and cover all their suitcases to make sure they don’t take any of these bugs home with them. There were only 2 restaurants while we were there, with one serving food buffet-style. The food was so-so, nothing special with the menu or the presentation of the food. Overall, the resort has potential. Management has their work cut out for them to make the resort match its description as advertised.

This place is amazing! The rooms, staff and food everything was extraordinary. We had so much fun ar wine tasting with Katty! She is awesome! The gardens are beautiful. Rooms are so clean. I will be back for sure. Thanks so much for the great hospitality!