Abyssinia Renaissance Hotel

I booking for two wins bed but i get other Claas big one but that is not bad.

One of the worst hotels I have been to. The hotel is nothing close to what appears on photos. The room I was given was literally falling apart. Toilet sink not filling up, kettle machine leaking, shower drain not draining, dirty bed sheets, safe-box not working and cockroaches in the bathroom. I reported to reception 3 times, and twice to the Manager and BD Manager. All I kept getting was nice words and promises for three days with nothing done!!!!! Breakfast is too feeble with no buffet but limited options to order from (either omelette, boiled eggs or scrambled eggs with two pieces of toast)!!! First day dinner I ordered a tuna pizza from the menu and was missing 4 out of the 7 components listed in the menu. I was still charged the full amount!!!! I had to cancel my booking after only three days despite a booking of 7 days. If anything positive, it’s the friendliness of the kitchen staff.

Excellent experience. Polite and great staff. Mr Nati was there round the clock. They even upgraded me for minor problems with my room! Cozy rooms, well furnished rooms and ample space. Complaints and concerns were promptly resolved. Overall a very good budget hotel in the centre of Addis Ababa.

The hotel room looks great and is very comfortable. The bathroom is excellent. The staff is exceptionally friendly and helpful. I like the balcony, where I was sitting enjoying the sunshine and the view on the city and the mountains. I will definitely come back again.

The rooms were spacious and spotless, with great decor and crisp bed sheets. The breakfast was delicious, with a huge variety of options. The staff were attentive and went out of their way to ensure that we were comfortable.

From the wonderful service at reception, the spacious, clean rooms and the very comfortable beds, the stay was great. Food and service at the restaurant was excellent. The staff go out of their way to please you and make your stay outstanding. I highly recommend this Hotel.