I stayed at Dominium Palace as part of a group holiday with four girls. The hotel itself is stunning, with great facilities and beautiful interiors — it definitely has the potential for a luxury experience. On the first night, a curtain fell in one of our rooms just from being opened, but to their credit, the hotel staff responded quickly and resolved the issue efficiently.
Unfortunately, the overall experience was tainted by the behaviour of some staff. While a few were friendly and professional, others were rude and made me feel incredibly uncomfortable. I even felt mocked and discriminated against at times, which was heartbreaking. My experience with Abdelaziz in the restaurant, in particular, was deeply upsetting and has made it clear I won’t be returning to the hotel. It’s a shame, because the setting is lovely — but the attitude of some staff members completely overshadowed that.
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