Station Touristique de Taghazout Bay, Km 17 Rte d'Essaouira, Taghazout, Agadir-Ida-Ou Tanane Province, Souss-Massa, 80023, MoroccoView Hotel Details
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Guest Reviews of Hilton Taghazout Bay Beach Resort & Spa
8.0/10
Very Good
100 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities7.9
Service8.0
Cleanliness8.2
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All reviews(100)
Positive reviews(12)
Reviews with photos/video(4)
Negative reviews(1)
Guest User
King Room-Accessible
Stayed in Oct 2024
Solo traveler
2 review
7.5/10
Posted on Dec 24, 2024
The staff members were so nice and helpful.
Special thanks to Azedine, who was helping me to organize surf lessons or also trips to Marrakech or finding opportunity to participate on cooking lessons.
The location of the hotel is perfect for people, who want to stay just at the hotel, as you are directly at the beach. Most of the guests were either families or older people. If you want to walk to Taghazout it is possible, but it takes around 45 minutes.
The pools are not heated, which made them not so enjoyable as the water really gets cold.
The breakfast has a lot of variety to offer, but it gets very crowded and at some point the food is not refilled.
The rooms were spacious and clean.
What I did not like so much is that the live music, which is offered mostly every night is playing either Spanish or Latin American Music. It doesn’t feel authentic to come to Morocco for this. I rather would like to listening to Moroccan Music there.
But in general the hotel is nice with nice staff members.
Response from Property: Dear guest, Thank you very much for your constructive feedback. We are glad to hear that you enjoyed the hotel's perfect location, as well as the kindness and professionalism of our team, especially Azedine. We also take note of your comments regarding the pools and breakfast. We would like to highlight that, for the winter season from October to March, our pool is heated to 25 degrees, ensuring a pleasant experience even during the cooler months.We understand that the live music may not have met your expectations, and we will work to diversify our offerings to better suit the tastes of our guests. We look forward to welcoming you again for an even more enjoyable and authentic stay!Best regards.
Kright
Room with Two Double Beds
Stayed in Oct 2024
Couple
21 review
2.0/10
Posted on Jan 26, 2025
This is a scam ! We were scammed of our money until now . The receptionist named Hajar has refused to let us check in me and my girlfriend due to law and regulations that goes like “ if couple don’t have marriage certificate then they cannot let you in “ the Moroccan law has changed this matter and regardless of this they didn’t let us get in . Me and my girlfriend we understood and the hotel promised to get us a refund . For two months now we speak to trip.com for our refund and nothing has happened , we spoke to hilton.com and nothing happened . We are going to take legal actions against these scammers , the is action isn’t supposed to be expected from 5star hotel . Everybody from the reception to the bartenders they give you the sedation that you have to tip them . They made feel sure that once we process the refund they will accept it , so we left without worrying to deal with it . I am extremely angry and disappointed about this . It is almost 150 usd of our hard earned money that I swear I will get it back no matter what ! Liars , scammers , never will stay at Hilton ever again !
Response from Property: Dear guest, We understand your disappointment regarding this situation. In accordance with current regulations, our hotel cannot accommodate an unmarried couple without a marriage certificate. After reviewing the case with our team, it has been confirmed that the booking conditions were clearly explained and that no refund can be issued.Best regards.
Trannghia1983
King Room with Pool View
Stayed in Mar 2024
Couple
2 review
10/10
Outstanding
Posted on Apr 24, 2024
Everything is nice and clean. Every staffs are perfect.
Response from Property: Dear Guest, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Our team always strives to provide the best service, and we’re glad you noticed. We look forward to welcoming you back soon!Best regards.
Guest User
King Room
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 22, 2024
It's a real heated swimming pool hahahaha,
and the room is spacious with a large balcony,
the restaurant's food is of high quality and tastes great.
The desserts are exquisite. If you come to Morocco for vacation,
I really recommend staying at this Hilton.
The pasta is very authentic👍
Original TextTranslated by Google
6/10
Response from Property: Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our heated swimming pool, spacious rooms with large balconies, and the high-quality food at our restaurant. It’s great to know that you found our pasta authentic and our desserts exquisite! We truly appreciate your recommendation, and we hope to welcome you back to the Hilton in Morocco for another fantastic stay.Best regards.
Malikam04
King Room
Stayed in Apr 2025
Couple
2 review
8.0/10
Very Good
Posted on May 9, 2025
We had a pleasant stay. The hotel is close to the center of Taghazout (40 minutes along the beach), the Moroccan restaurant offers a nice selection, and the breakfast is high-quality.
However, the indoor pool and hammam are chargeable, and this wasn't mentioned during check-in, which could have been more comprehensive. The tennis court was undergoing maintenance, and the hotel didn't have all the necessary equipment to enjoy the facilities (pool tables: missing balls / multi-sport courts: no balls available), which was a shame.
Access to the Calypso Beach Club is a real plus; we enjoyed the music and the food on offer.
Original TextTranslated by Google
Response from Property: Dear, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay and had a great time at Calypso Beach Club.We sincerely apologize for the inconveniences you experienced. Please note that our spa services are available for an additional fee, and we are currently renovating our tennis court to meet guest expectations.We also regret that the sports equipment, such as balls, was not fully available. This has been shared with our recreation team to ensure it is promptly addressed.Thank you once again for your constructive feedback. We hope to have the pleasure of welcoming you back soon.Warm regards,
Guest User
King Room with Pool View
Stayed in Oct 2024
Solo traveler
9 review
8.0/10
Very Good
Posted on Nov 14, 2024
The beach is great, but there is nothing nearby except the ocean and the beach. The rooms have everything you need, but are a bit shabby. The staff is great, pretty fast for Morocco. The breakfast is standard, only the glasses and mugs disappear quickly. The hotel was 90% full, but there is enough space for privacy. The restaurants in the hotel are quite expensive, but this is a Hilton and you can't go anywhere nearby. In the evening there is live music, you can listen right from your room, very relaxing.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your feedback! We are glad you enjoyed our beautiful beach and the exceptional service from our team. We take your comments regarding the room and breakfast into account. We are also happy to hear that the live music added to your relaxing experience. We hope to welcome you back for another pleasant stay!Best regards.
Marcin Pawelec
Room with Two Double Beds
Stayed in Mar 2024
Family
5 review
9.5/10
Amazing
Posted on May 6, 2024
Very nice hotel, very nice place
Original TextTranslated by Google
6/7
Response from Property: Dear Marcin, Thank you for your kind words! We're delighted to hear that you enjoyed your stay and the location. We hope to welcome you back soon!Best regards.
Anonymous User
Room with Two Double Beds
Stayed in Oct 2023
Traveling with friends
5 review
10/10
Outstanding
Posted on Nov 10, 2023
The hotel is in a good location, very close to the beach. It has four swimming pools and three restaurants. The staff are also very nice, but you can't check out late. .
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your feedback! We're happy to hear you enjoyed the hotel’s location, pools, and restaurants, as well as the service provided by our staff. We appreciate your comments regarding the late check-out, and we’ll certainly consider it for future improvements. We hope to welcome you back soon!Best regards.
Guest User
King Room-Accessible
Stayed in Jan 2024
Couple
2 review
8.0/10
Very Good
Posted on Feb 28, 2024
Clean hotel and friendly staff, too bad the outdoor pools were cold and we were made to pay for one day of internet connection even though it was a mistake
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your feedback! We're glad to hear that you enjoyed the cleanliness of the hotel and the friendliness of our staff. Regarding the internet connection, we offer two types: a free connection and a paid accelerated connection at €7 for 24 hours. Guests can choose the type that best suits their needs. We apologize for any confusion and will ensure this information is clearer. As for the pools, we also have a heated pool at 25°C, perfect for relaxing. We hope to welcome you back again soon!Best regards.
Guest User
King Room
Stayed in Feb 2024
Family
1 review
9.0/10
Great
Posted on Mar 20, 2024
Superb hotel. Ideal for relaxing with the family.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your lovely review! We’re so glad to hear that you had a relaxing time with your family. It’s wonderful to know that our hotel provided the perfect environment for your stay. We look forward to welcoming you back soon!Best regards.
Taoufik
King Room
Stayed in Jul 2023
Family
3 review
10/10
Outstanding
Posted on Aug 31, 2023
The most wonderful accommodation, the room, the swimming pool, the restaurant, the receptions, the catering, wherever you go, you will find a touch of sophistication and dedication to service, an excellent atmosphere.
Original TextTranslated by Google
Response from Property: Dear Taoufik, Thank you so much for your kind words! We’re truly delighted to hear that you enjoyed every aspect of your stay. It means a lot to us to know that the atmosphere and attention to detail made your experience special.We hope to welcome you back very soon for another wonderful visit.Warm regards,