دومس أولس إلوند ا ر ول إن كلسيف ريزورت، كوريو باي هيلتون

We upgraded to Cool Living Zen Suite with private outdoor jacuzzi Room was beautiful with the most stunning view. No warm water for jacuzzi but in all honesty if using in the day you won’t want extra heat anyway! I would have liked the option of room service and free mini bar refills given 5 star, but it certainly wouldn’t deter me from booking The rooftop cool living pool, bar and restaurant is 100% worth the upgrade and feels night and day from the standard pool area. I do have one BIG criticism. They do not police the guests attending the area AT ALL! We paid extra to access this area, yet getting beds was so difficult because they allowed all hotel guests to use it. They really really need to fix this. There is a lifeguard on duty who has very little to do, seems to me they could get this person to ask for room numbers or to see key (as cool living have different key) at no extra staffing cost. So easy to fix and all cool living guests complained of this. Food was good. Not ‘blow me away’ good but good enough and met my expectations. We had a big birthday whilst there and they were brilliant and making it special. We had a personalised birthday cake, a great table and the band sang happy birthday. We booked a half day semi private catamaran through the concierge and it was absolutely fantastic. The concierge are great and arranged all our restaurants too. The location was amazing! Highly recommend visiting Plaka, Elounda and Agios Nikolaos. A trip to Spinalonga is a must. Also, do take advantage of the hotels free shuttle to Agios! Overall I would definitely recommend staying here. I just think they need to fix the issue with allowing none paying guests in the cool living area.

We went a group of 120 people from our business. The rooms.are very big and comfortable. The view is.breath taking. The staff of the hotel does everything to accomodate the guests. And are very service oriented. The hotel has a private beach. Amazing beach. The big pool has warm water socits nice. Over all we had an amazing vacation , rest, good food, nice people and alot of fun thank you

We arrived 17/06/2025 to celebrate our ten year wedding anniversary. We had been speaking on email with Elini who was very helpful and reassuring. I was very anxious after reading dome reviews but we didn't have to worry. Upon arrival we were given welcome drinks and told to take a seat. Check in was very quick. We were given a complimentary room upgrade. Our whole trip was fabulous. From the amazing food, the delicious cocktails, the attentive staff, we had the best time. We never had an issue getting a sunbed. We were in block 7 so did have the benefit of cool living which was worth it in my opinion. The buffet lunch in cool living was superb. We would like to mention George the hotel manager who was welcoming and so hospitable he even had champagne dropped to our room. George who drives the golf buggies and vehicles was our absolute favourite, so kind and happy all the time. I do understand some peoples concerns regarding the steep hills to the rooms but we always called reception and got picked up within a few minutes, its so well organised so don't let that put you off! Plus you will get to meet George! We will be back next year! Well done to all the staff!