مراجعاتPhāea Blue - Small Luxury Hotels of the World

We have just returned from a stay at the Phaea Blue. Whilst it was a lovely stay in some respects, it is lacking in others and some areas need addressing to call themselves a luxury 5 star boutique hotel. Some of the staff really made our stay feel like a 5 star experience, in particular Maria, Vaso and Tassos were outstanding and we will truly miss them. Unfortunately, the construction work is intrusive, loud and constant. We were not warned about this when booking, nothing is on the hotel website, or in any email exchanges. Furthermore, nothing was said to us at check in. Had we known we would not have booked. Our room was lovely and impeccably clean, however, there was some things missing that would make it more comfortable and what we would expect for a 5 star luxury hotel. There wasn’t anywhere to do your hair. The options were either to stand in the bathroom, balancing the hair dryer/straighteners between the sinks! Or sit on the small table and prop a mirror on some books. A little more thought needs to be put into the rooms. A small table, chair and mirror with a plug close by would be easy to do. The ‘partial sea view’ was blocked by cactus. The hotcast technology was temperamental and needs updating. We could not fault the cleaning team who worked tirelessly making up the rooms twice a day. Fantastic! The private beach is lovely and well hosted by a team who work tirelessly to look after you. The facilities are extremely clean and well maintained. The only negative was that the umbrellas don’t offer enough shade. There is a well shaded area that is only available to the grand villa. More of these need to made available for other guests. We saw a couple of families struggling with toddlers and babies to find shade. The bottled water is charged for at the beach but you can bring water from the hotel for free….why isn’t this free like the rest of the hotel? The hotel pool is small, tired and dirty. Some basic maintenance/ repairs need to done: Cracked tiles need replacing. Tiles need to be cleaned (a previous reviewer has included a photo). Soft closure on one of the pool vents needs fixing. Pool water needs to have dead bugs and leaves removed. Some mornings there were dirty glasses with ants all over them. There should have been staff to clear things away and clean. There is no service around the pool,meaning you have to go into the hotel to get any drinks or food. Often we ordered drinks and when they were brought out to us other people would request drinks from the member of staff. Why not have staff host at the pool? The umbrellas don’t offer enough shade and the seating areas around the pool don’t have any shade at all. Several couples came to the pool saw there wasn’t any shade, made a comment and left! The 2 hotel restaurants serve similar menus and are adequate but very expensive. The restaurants in the local town offer better food and hospitality at a fraction of the price. The concierge team were excellent. They