Domes of Elounda, Autograph Collection

Checked in by Rena with a big smile. Rena gave us advice on the resort and surrounding area throughout our stay. The rest of the staff was always friendly and helpful. The quality of the food in the buffet was excellent with a big choice. The room was spacious ,clean and plenty of storage space. The views from the balcony was the best we have ever had. The pool was a big bonus thank you for the upgrade and the birthday cake. We are too old to walk up the hill to the room which was no problem with buggies always available, managed to walk down alright. The adults section in the restaurant is a good idea plus great views.

From the moment we arrived, we felt so welcome and knew this was the perfect place for our summer family vacation. We enjoyed all our experiences at the hotel - from the meals (especially the dinners at CORE with its fantastic service staff and the entertainment team!) to the most amazing Kids Club (Elina and the team were the best kids club team we’ve ever met anywhere!) to the unique Spa treatment. Every situation was so professionally handled and we were extremely satisfied with our experience! Special thanks to Ms. Anastasia for her tireless efforts to make us enjoy our stay until the very last minute as well as Mr. Nikos. We will definitely look back fondly at our stay and will make plans to visit again in the future. Our kids are already asking to go again!

We had a fabulous stay celebrating my birthday. We had an amazing room with fantastic views of Spinalonga. Fantastic sitting on the terrace and admiring the views. We were lucky enough to get the dine around option. The restaurants were great and definitely our preferred choice. We didn’t realise it was very much a family oriented hotel but enjoyed the adults pool and sections. Personally we would have preferred more adult only zones but believe that the hotel is looking at this. The staff were attentive and always smiling and asking about our stay. Special mention to Patsani Eleni who was so lovely and made our stay special. We had 10 days and seriously did not want to come home. Book the cocktail and wine tasting class as these were great and we met some lovely people. Plaka was a delight with some lovely bars. We booked a trip with Tui around Spinalonga, Elounda and igios Nicholaos which we recommend and the boat trip. The hotel and grounds are stunning, thank you all for a magical holiday.

Έχουμε μείνει στο DOMES OF ELOUNDA αρκετές φορές και κάθε φορά η εμπειρία μας είναι καλύτερη από την προηγούμενη. Την τελευταία φορά μείναμε σε βίλα 95τ.μ. με 2υ/δ και πισίνα, που θεωρώ ότι είναι ότι καλύτερο μπορεί να ζήσει κάποιος σε 5 αστέρων ξενοδοχείο. Η πολυτέλεια του δωματίου ήταν απαράμιλλη, η ιδιωτικότητα μοναδική, η θέα εξαιρετική, η πισίνα πολύ μεγάλη και το room service εξαιρετικό. Τα εστιατόρια του ξενοδοχείου καλύπτουν κάθε ανάγκη και γούστο ακόμα και των πιο απαιτητικών. Επίσης, το προσωπικό του ξενοδοχείου είναι πάντα χαμογελαστό και ευγενικό, πάντα πρόθυμο να μας εξυπηρετήσει σε ότι ζητούσαμε. Θα ήθελα να ευχαριστήσω και προσωπικά τον κ Αλέξανδρο Ζάχαρη που μας εξυπηρέτησε με τον καλύτερο δυνατό τρόπο και ανταποκρίθηκε άμεσα στις ανάγκες μας. Είναι σίγουρα ένας κορυφαίος επαγγελματίας που ο κάθε ξενοδόχος θα ήθελε να έχει στο προσωπικό του. Αναμφισβήτητα το Domes Of Elounda είναι η καλύτερη πρόταση στο είδος του και θα το επισκεφτούμε ξανά σύντομα!!!

Very nice place, very quite. The view is amazing. We loved it.

This is the second Domes Hotel we have stayed at as a family of five (last year was in Corfu) and so we are familiar with their excellent service and attention to detail. The villa is absolutely perfect with so many features (there's even a washing machine) it will need its own separate review. This stay is especially memorable as every staff member we have encountered from Margarita in housekeeping to to Eleni P. the Duty Manager have made us feel like we are the only family staying here. The servers, Chara, Christina, Giannis, and Manos (maker of the freshly squeezed orange juice) to name just a few, are friendly, attentive and are genuinely interested in making sure you are having the best dining experience they can offer. One evening we were the last people to leave the Steak and Wine restaurant and never felt like we were hurried to leave. The dining managers, Zakis was one, came to each table every evening to check on the diners to make sure the food and the service is as expected; there really is no complaint, everything is done so well here. We even saw Zakis (Dining Manager) lead a team of staff with a chocolate cake singing a surprise Happy Birthday to a team member in the Haute Living Lounge (The Bonvoy Members Lounge). The staff are good to each other and to hotel guests as well. Different staff members remember you and will smilingly greet you all over the resort, asking how the stay is going and if anything is needed. Petros, concierge at the Haute Living Lounge would ask what plans we had for the day and what activities we have already done. When we said we were going to Voulisma Beach (40 mins from resort and one of the best beaches on the island - don't miss) he realised by the time we got there (11:30am) the loungers would all be taken. He called his contact there to arrange for loungers and umbrellas to be saved for us. Undoubtedly we would have sat on our towels on the beach without his thoughtfulness. Rena and Lilly must have made, confirmed, then changed and again confirmed dining bookings for us half a dozen times without so much as batting an eyelid and always with a smile. Everyone here is genuinely kind and hospitable, they are actually happy you are here on their resort and want to make sure you have the best time. We utilised spa services also and Marianna (spa manger) managed to coordinate spa services (massages, body wraps) for five people; the spa experience was relaxing and the spa treatment therapists, Haris, Doxa, Nina, Vaso and Marilena were experienced and excellent. We are already planning which Domes resort to visit next; for us the name is synonymous with excellence in all areas and an unforgettable vacation experience. We would like to thank Eleni P. for taking such good care of us here; she obviously cares about making sure her guests leave with the best impression of Crete; when we return we will be staying at Domes of Elounda.