Harding Boutique Hotel

Except for the location, there was nothing positive about this hotel. Very disappointing considering we paid $356 per night. Here are the issues we faced: 1. Bathroom door issues: The bathroom door wouldn't close properly. Despite available vacant rooms, the staff, including the manager, refused to either fix the problem or shift us. Instead, they rudely suggested a refund if we were unhappy and asked us to leave — absolutely not the service you expect at this price point. 2. Limited towels: They refused to provide more than one shower towel per person per day, which was extremely inconvenient. 3. No proper toiletries: There was no shower gel provided — only tiny hand soaps, which are usually meant for handwashing, not bathing. Very disappointing for a hotel of this category. 4. Water bottles: Although they have their own branded water bottles, they declined to provide extra water when requested. 5. Poor housekeeping: Room cleaning was extremely basic — they only made the bed and changed towels. The floor was never swept during our entire stay. 6. Hygiene issues: Shockingly, we found an underwear item from a previous guest still left inside the wardrobe. Unacceptable for any standard of hotel. 7. Hat incident and unauthorized charge attempt: They initially provided only one hat when we had booked for two. Staff argued instead of resolving the issue, and even after we explained and checked out, the hotel tried to charge our card without authorization for a non-existent missing item. 8. No staff presence after 10 PM: Unlike most hotels, there is no hotel staff available after 10:00 PM or early in the morning, making it highly inconvenient for any needs outside these hours. 9. Hidden charges: Be careful — even the basic laundry bag placed in the room costs $17.

The moment you enter Harding's, the quote 'Live the life you love' is in front of you. This is such a great sentiment, and the team at Harding's delivers on it throughout. I often stayed with Hardings on each of my trips to Sri Lanka for work and leisure. Each visit has been outstanding. The Rooms were full of luxury, and each room catered to a purpose with practicality. The team at Harding is excellent; they are attentive, caring, and proactive, and they always go the extra mile to make your stay feel special. The rice and curry are our biggest highlights on the menu, along with other excellent choices. It has become a tradition to have rice and curry at Hardings on each trip. It is a must-try! Mr M is a special place that I cannot explain in words, a special place with a very special story. In addition to the beautiful sunset views, Samith's top mixers, and music, Mr M is a vibe! To highlight the access to Ahangama Beach is a great space created by Harding's team to enjoy the Ocean and the Sun. It is noteworthy to mention the team and who they are at Harding's. They communicate well with each other and are always there with you, always with a big smile. I always appreciate our little chats and the space you have given me each time, and thank you for being a great team. A very big thank you to Taraka and the team for making each of my stays memorable. I look forward to seeing you all soon and wish you all a great season in 2025.

This hotel lived up to and beyond our expectations. The staff, from the outset were professional, caring and considerate. For sure a re-treat from the rat race demanding work duties. The rooms were modern and aesthetically appealing…clean and thoughtfully appointed. The bed and pillows were extremely comfortable. The hotel is central to all you need to visit, other attractions and night life. The chef, his menus and execution was some of the freshest and tasteful food. The team within were organised, great communication and most helpful. Thank you team Harding boutique Hotel x