Country Inn & Suites by Radisson, Aiken, SC

Just an average hotel. The room was ok and noise level was ok but one bed squeaked and the lighting in the bathroom was not good for makeup application. Breakfast was not good at all. Not much to choose from, what was available was lukewarm and one day the food ran out and was not replenished during the time we were in the dining area. The location was good--easy to get to and close to restaurants. There always seemed to be people outside of the hotel--not sure if they were employees or guests or loitering but sometimes it was a concern. However, we had no problems.

We stayed for one night. Overall the stay was good. The beds were very comfortable and the room was clean. The front desk service was excellent. The breakfast however was not good. There was no waffle mix, all the juices were out, no bread. Although the front desk staff responded immediately, it seemed to take the person managing the food area a while to replenish the food.

When I arrived at the property, the front desk associate was outside in the parking lot with her friends. After getting checked in, I went to the room and discovered the fire alarm was chirping. I went back to the front desk and the clerk was back outside with her friends. When she noticed me, I explained to her what was going on with the fire alarm. I asked for another room and she told me that she was completely booked. She asked if I was planning on leaving so she could get her maintenance man to change out the batteries. I went out for about 45 minutes, and when I returned to the room, the alarm was still chirping. I went to the desk and told the employee, and asked again if I could get another room. It was another desk clerk who told her to change out rooms. I did not like the fact that I was initially lied to about having my room changed. Overall, I will not be staying at this property again.