إل دورادو سيسايد سويتس، كاتاماران، إكوتوريستيك رانس، آنشٔال آند مور امن كلخدفات - لبالغين فقط

Excelente

We booked with TUI for our honeymoon and stayed the 'palms' side. We had a swim up room, the room itself was gorgeous, comfortable and the fridge was always well stocked. Nice jacuzzi bath and a big shower. The swim up pool was nice and quiet, it didn't get as much sun as others but was a lovely perk and a nice place to relax. We tried to get to the quiet pool one morning but by 7 30 all the beds were taken. Always plenty of sun bathing spots at the beach. After a day travelling, the long wait for bags in the chaos of Cancun airport and then the transfer we got to the hotel to check in pretty late in the day, Starving for an evening meal we found ourselves walking around in the dark trying to figure out what's what. (You almost need a tour guide when you first arrive as it's such a big space to try and navigate) The Al a carte restaurants on our side of the hotel all had a long wait and we didn't know where the buffet was at this time so we found a little taco stand and the concierge at the front desk helped us order room service. (When it arrived it was cold and not worth the wait) But the taco stand near the front lobby had hit the spot so all good. We went to the front desk the next morning to ask about booking in the Italian and the oriental restaurants to be told all fully booked, then went next door to the TUI desk and the TUI rep got us in to both, on our preferred dates and times no issues. (Thanks TUI rep team) The staff went above and beyond for our honeymoon, fizz in the room and free hydrotherapy session which was amazing. All the staff were so helpful and lovely. Antonio helped us get a great deal at the spa, which is definitely worth a visit. We tried the pub, I've read reviews where people waited and I saw a buzzer system that seemed to be well organised but we went early and got sat straight away. Food was nice, portions were small, only tried it the once. We got into a routine of the seaside market being the best for breakfast and dinner and la carreta being the best spot for lunch with the beach BBQ being a nice alternate depending on what we were doing with the day. Food was always really good, lots of choice. (Wouldn't recommend room service unless you are desperate like we were when we first arrived) Resort and the surroundings were beautiful, literally felt like paradise. TUI had loads of activities on each day and the TUI reps helped answer questions about the excursions we had booked. My only regret from the whole thing is not finding time to fit in Coco bongo.

We had the absolute best lunch experience at Driftwood Restaurant, and we owe a huge part of that to our amazing server, Ricardo Renteria. His service was truly top-notch—attentive, friendly, and made us feel welcome every single day. We ended up coming back every day for the coconut shrimp, fish tacos, and ceviche—hands down the best we’ve had anywhere. Everything was fresh, flavorful, and beautifully presented. Ricardo made our lunches feel special, always remembering our favorites and checking in with genuine care. If you’re visiting, ask for Ricardo! He went above and beyond to make our time at Driftwood memorable. Can’t recommend this place—and him—highly enough.

The resort is nice and clean. The staff were amazing! Victor one of the golf cart drivers is amazing. The pool entertainment (all three) were amazing…had a great time! Make sure to ask for better liquor for your drinks are you get the cheap crap Our room was cleaned daily and fridge restocked. Room service was good and fast! Our swim out was perfect, we didn’t use it much. The only reason we won’t be back is this… All restaurants close down at a certain time (around 4 I believe) and you can’t find anything to eat till 5:30! Unless you order room service. The seaside market has a dress code in the evenings which is fine but it should apply to everyone. Men without sleeves are not allowed in but females with pretty much no clothes on can go in ‍♀️ We were turned away twice, once because the guys didn’t have sleeves and second because my daughter had a coverup on. This wasn’t a big deal for us but we had a group of 7 and they would not sit us together, only 6 people per table.

Alek from the seaside market was our waiter every night, he was AWESOME!! Alek is very professional and very friendly! !

Terrible experience from the moment we landed. My daughters and I along with two other couples, arrived at 10:30 p.m. with no transportation waiting for us. We were completely stranded and left to fend for ourselves. After scrambling for options, all seven of us had to take a taxi at $139.00 USD per family, with the promise we'd be reimbursed. That never happened. What was supposed to be a relaxing vacation turned into a stressful nightmare. This was completely unacceptable.