مستخدم نزيل
15 مايو 2025
We have just returned home from Xanadu island after our 3rd consecutive stay. Well what can I say, everything was just perfect again. Every member of the management and staff work so hard day and night to provide us with our requirements. Check in was easy it’s nice that staff members remembered us from previous stays. It was nice to see Alperen and Arda again. House keeping did a fantastic job cleaning to high standard and replenishing toiletries etc . Mini bar was topped up daily with drinks and snacks. All the bar staff were friendly and hard working we used the QR code system to order drink’s& snacks most of the time and they were delivered to our table or sun bed they even got bought onto the sunbathing pier which was fantastic. Food and service was excellent again in main restaurant and the A La Carte restaurants . Thanks to Omar and Nesli who led the team and everyone else who looked after us. We used the complementary laundry service and again our clothes were immaculate far better than I could do! It takes the stress out of returning home knowing that 90% of our clothes are clean and fresh. We would like to say a big thank you to İbrahim the guest relations manager who helped with all our requests he is such a professional, hard working member of the team. Also, last but not least thank you to the General Manager Ismail. You lead a very good team of courteous ,hardworking members of staff, it was so nice to see you each day and always be there for feed back etc. We miss you all , so have booked our 4th return visit for same time next year. Have a great summer, Helen & Nicholas x
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