The hotel was previously Intercontinental. However, I believe no major refurbishment has taken place thereafter.
The hotel staff were helpful but still had less idea on how to manage the peak rush hours during the holidays.
Rooms are big and spacious but the washrooms are very old style and needs change.
Food had variety but no taste and was cold the staff had no idea that the food is cold and not enjoyable.
I would rate an overall 3 out 5.