فندق دار ريحان من روتانا الخبر

كان المدير والموظفون ودودين للغاية ومهتمين طوال فترة إقامتي، مما جعل تجربة سفري ممتعة حقًا

يتمتع الفندق بموقع مناسب ومرافق كاملة وكل شيء مريح للغاية. الفندق الذي تم افتتاحه حديثًا نظيف للغاية والغرفة هادئة للغاية والإفطار جيد. معايير روتانا جديرة بالثقة وفندق ذو قيمة رائعة!

Expected better stay I was expecting a better all over stay experience. As a member of rotana i was first expecting better privileges for members in terms of rooms type , upgrade , prices and better overall privileges. My stay was boring , the hotel had nothing much to do in it , nor i was informed about the facilities and services available there as a first time stayer. No one in the out yard area to serve you , rake your car , lugaggages or assist you if anything ever needed but i had to come down , wait in The que then till i am done they will take my things and assist me. No one there for help in ghe lobby nor welcoming at all Eveen the next day i had seen NO ONE in the lovvy in the morning nor anyone to serve coffee or anything or help at all like a concierge service. Rooms were boring truly , had a smell of cigarettes smoke although i asked for non smoker. When i asked the bell boy to get me a spray refreshner he said i have go call lobby myself where a RUDE and poorly trained staff came to speay a bad smelling air refreshener and refused to provide a refreshened to me even tables and larts of rooms were dusty. Poor stay generally Not truly recommended much They can be better Room 3-4/10 Service 5/10 Location 8/10 Hygiene and cleanliness 5/10 Overall 4/10