437nimab
8 أبريل 2025
We’ve been visiting Alaçatı for about 10 years, usually once or twice a year, and have stayed at many different hotels. This was by far the worst experience we’ve had at a hotel of this type and category. It seems that the management has changed or the property has been handed over to a different group. The staff were unprofessional and lacked basic hospitality training. They weren’t friendly, and despite the “please clean the room” sign hanging on the door for three days, not even the trash was emptied. Toilet paper wasn’t refilled, drinking water was overpriced, and coffee at breakfast required an extra payment. It’s clear the place once had charm and potential, but it’s no longer being taken care of. I had hoped my young daughter’s first holiday would include fond memories of a nice hotel—but unfortunately, that wasn’t the case.
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